Several reports in Australia of brand new LG Washer/Dryer combo (model number WD14700RD) getting dHE error's with very 1st dry cycle.
I bought a LG WD14700RD last week, and yup, washed fine.
Dryer cycle results in dHE error.
Everytime.
Cycle stops & you just have to power off the machine.
Service man found several possible causes.
He unscrewed the top of the machine off & said dHE errors are related to the dryer components. He started a dryer cycle & watched & lisened to machine.
He observed the dryer fan was not starting up.
He unplugged the power cable to the dryer & replugged.
The fan now started up, but only with cold air.
He then looked towards the front of the machine & noticed several cables had come loose from their sockets, one he identified was the heater element cable.
He plugged that back in & another unknown cable was also loose. He plugged that back in.
It worked.
dHE error gone & dryer fan started & pumped out hot air.
It seems at least a few of these machines during transit (from South Korea?) fail due to cables coming loose from their sockets.
dHE errors result if fan cable & fan heating element cable come loose.
My thanks to WAM electrical repairs in Box Hill (Melbourne) for helpfull advice & successfull repair.
For people looking at buying this machine, it washes & now dries perfectly well & I am happy with the machine.
But beware that this problem is out there (there are several other reports I read) and it have this problem, which is easily fixed but does require a service call out, under warranty of course.
Steve, East Melb.
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