20 Most Recent Zyxel Prestige 320W Wireless Firewall Router Questions & Answers

Hi i have the same problem with Zyxel router. I have tried to reset it, to unplug and whait, to insstaal new drivers but Zyxel router is still not wokring properly. It sometimes work for a half day and sometimes it just unconnects the internet 5 times in a minute.. I went where i bought it and they gived me anoder zyxel router, the same, but i still have the same problem.

Zyxel Prestige... | Answered on Aug 27, 2019

use the same subnet mask - is common class of ip - router - assign for printers and routers - assign to computers

Zyxel Prestige... | Answered on Feb 12, 2018

Hi there,

There was a small reset switch on your router, press the reset button for 5 second to reset the setting into default factory settings. Like in your case it is possible that the router need to reset for the first time.

Kindly let me know for further more assistance.

Thank you for using fixya.


Zyxel Prestige... | Answered on Apr 08, 2011

For that you need to enable DHCP on router.Then your computer get ip address automatic from router.Connect your router to computer with ethernet cable then you can access it with following default link. or or or If you are not able to access it with above ip then check your computers ip address gateway ip is your router ip try with it. Then it ask for user name and password. Type user as "admin" and password as "admin" or "password" or blank. Then you can see configuration page of router. Then click on DHCP enable it save settings and restart router. Let me know if you need further assistance. Thanks for using FixYa.

Zyxel Prestige... | Answered on Nov 27, 2010

Your wireless network must be secured
You will need to check the wireless settings of the router.
Is there any computer online using the router.
check the IP address on that computer.
If yes then you can open the router set up page on that computer.
router set up page is the page where you can check all the router settings.
Click Here for more information about the routers and network

Zyxel Prestige... | Answered on May 11, 2010

No, you do not need an installation disc.

You can downlaod the manual here:


This document has detailed instructions on setup.

Zyxel Prestige... | Answered on Apr 05, 2010

Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} Dear user,
reseting of a router to its default settings is as follows:

With the unit on, place an straightend paperclip into the hole on the back on the unit labeled Reset.

Hold the paperclip/reset down for 10 seconds and now release it.

The unit will reboot on its own.
As soon as the lights stop blinking, the unit is ready.

If you changed your password, it will be gone so refer to your user's guide for your router. Most router-passwords are blank or "admin".

goodluck :)

Zyxel Prestige... | Answered on Dec 12, 2009

if you mean the WEP key to be able to connect to the router then there is no way of getting this Legally but if you are connected to the router already and you just want to access the control panel then enter the routers ip into your browser address bar. the default ip for this router is the default username is 'admin' and the default password is '1234' if it has not been changed by your housemate.

Zyxel Prestige... | Answered on Nov 25, 2009

Have you run the installation program that came with the router? Unlike a switch or wireless adapter, a router has a more complex configuration and must be set up properly. You cannot simply plug in the network cable from your DSL modem to the router and expect it to work, though it will work in some circumstances.

Zyxel Prestige... | Answered on Sep 26, 2009

here are the phone numbers, just pick your country:


I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

Zyxel Prestige... | Answered on Sep 25, 2009

to access your router, go to internet address bar, then type
hit enter
this will bring you into your router's configuration and setup. If it asks for user name and password, try using admin for both. then go to setup and change your password or security settings

Zyxel Prestige... | Answered on Aug 27, 2009

hello! i will be more than glad to assist u.. first things 1st. check the type of modem do u use a, are using a cable model from a cable isp provider, dsl model or model router.. If u are using a cable modem from ur cable isp.. u need to mac clone the network interface card of your computer.. if you are using a dsl provide- it could be a pppoe or static ip addressinf, if pppoe u need to setup the username and password given to u by ur isp provider to the router or if its a static ip u need to check the ip address of you computer if its connected directly to the modem, how to check- click on start and then run, type incmd and it will give u the dos prompt, from there type ipconfig/all and it will give u all the details like ip address, subnetmask, gateway, dns server and u need to input it to the router on static ip addressing... i hope this will help..

Zyxel Prestige... | Answered on Aug 08, 2009

The default address to get to the web interface is

The default password is 1234 (No username required)

If that doesn't work, you can restore it to the factory default by pressing the reset button on the back and holding it in for 10 seconds. Be aware that doing this will erase all existing configuration information.

Here's a link to the quick start guide:

Here's a link to the Users Guide:

Zyxel Prestige... | Answered on Jul 18, 2009

It looks like you want to update your fireware. If you go to the following site. You should be able to get the lastest fireware for the P-320W router. Download the zip file and there is a Fireware Upgrade Utility executable file that can detect your router or you place in your IP address of the device.


Zyxel Prestige... | Answered on Jul 17, 2009

Your old modem might be defective

Zyxel Prestige... | Answered on Jul 01, 2009

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