20 Most Recent KitchenAid Kitchen Aid Kitchenaid 5-speed Ultra Power Blender Blenders 5-Speed Blender - Page 3 Questions & Answers

Hi, you have broken the coupler (sometimes called a coupling). It is relatively cheap and easy to replace. In the UK, K A Parts Limited sell them here and provide removal instructions here.

If it is brand new I would take it back.

Have a look at the instructions here:
http://kitchenaidblenders.co.uk/KitchenAidBlenderGlassJugJarDisassembly/tabid/157/Default.aspx

This is for the glass jar which may be slightlt different.

Normally stocked here: http://kitchenaidblenders.co.uk/Home/tabid/36/c/KitchenAid-Blender-Spares/CategoryID/6/Default.aspx
out of sotokc at present, expecting more by 5th Feb

It sounds like the blade has overheated at some point. When this happens the plastic melts and the seal is broken. The only repair is to replace the blade unit:
http://kitchenaidblenders.co.uk/Home/tabid/36/c/KitchenAid-Blender-Spares/CategoryID/6/Default.aspx

This sounds like the black rubber coupler has broken. The teeth often get knocked off. Have a look at the part shown in hte pictures here:
http://kitchenaidblenders.co.uk/Home/tabid/36/p/Two-%282%29-KitchenAid-Blender-Coupler-%2b-WS-Fitting-Tool-9704230_2plusWS/ProductID/175/Default.aspx

Does the motor still work if you take the pitcher off of the base? If so, the rod that's in the blade assembly is probably corroded. The blades are connected to a metal rod that passes through a brass tube through to the piece that makes contact with the motor when you put the pitcher on the base. The grease wears down eventually and if you don't pulse and run the motor for a long time at once, the heat can corrode the bar and cause the blade to stop spinning. You can either disassemble the blade unit, or buy a new blade unit online. google blender parts and you can get one for $10

Leaking of oil in a stand mixer is not necessarily indicative of a large problem.

Kitchenaid stand mixers are overpacked with oil to last the lifetime of the motor. If the motor sits idle for some time (is not used), the oil may begin to drip from the gears and settle. Oil leakage may primarily be seen from around the beater shaft or planetary action.

A stand mixer can lose up to a 1/4 cup of oil before it needs to be serviced.

It is recommended to run the mixer on speed 10 for 2 minutes in order to redistribute oil back into the motor. In order to prevent future occurences, this is recommended to be done every 3 weeks if mixer is not being used.

The piece that you need is referred to as the coupler. The coupler is a breakway part that is designed to shear and/or wear down in the event that the blender is overloaded. This is to avoid damage to the motor.

The coupler may be purchased individually and is an easy repair that can be done at home. You may purchase the part and access step-by-step replacement instructions at the following link:

http://www.mendingshed.com/kacoupling.html

Same thing happened to me. Opened it up and along the red wire to the motor is a bass fuse. Went to the hardware store and then I replaced it. Works fine.

KitchenAid Turbo Beaters - Stainless Steel
Model: KHM2B

$14.99

Features:
Replacement or Extra Set of Self-Cleaning Stainless
Steel Beaters Mix Cookie Dough Easily.

Turbobeaters fit only Hand Mixers manufactured since
September 1997.

If you have a model produced before 1997 please call
the KitchenAid Customer Satisfaction Center at
1-800-541-6390 with the model and serial number from
your hand mixer for further assistance.

I know it's a late reply but I have plenty here in New Zealand.

Hiya, Sorry you are experiencing an issue with your blender. Sadly you will have have to replace the whole blade assembly in this instance. Please see our help video for your perusal. https://www.youtube.com/watch?v=c-3qS7k3KeM I hope we could help you resolve your issue :-)

Hiya, Sorry you are experiencing problem with your appliance. We have created help pages and videos to help you resolve this issue, please see the relevant links below for you perusal: https://www.kaparts.co.uk/Help/KitchenAidHelp/KitchenAidBlenderHelp/KitchenAidSplitCouplerRemoval/tabid/180/Default.aspx https://www.youtube.com/watch?v=Qy9gCwSgUVg https://www.youtube.com/watch?v=nhnuaSCoVjQ Hopefully you will find our information helpful. Should you require any help, please don't hesitate to contact us.

You will likely need to replace the beaker anyway, the drive which is now melted to the motor coupling is only supplied as part of the beaker/blade assembly. You will also need a motor coupling.

If it is not something to do with the coupling (rubber one on the jug bottom and hard plastic one on top of the motor) then I'd be checking that the cutter shaft is not getting hot. If it was the motor playing up normally they pop into error and stop with flashing lights. The switch panels give very little trouble.

I would say pull it apart again and fiddle about with it a bit paying some attention to that spring loaded ring that's causing you grief. I don't have one here to look at but I know I've seen that problem before and it's something to do with that ring underneath needing to be turned to a certain position so that it engages properly. There are some notches in it that need to be in a p[articular position. We never saw that version for too long, the following model had a plastic beaker without all that rubbish on the bottom.