20 Most Recent KitchenAid KUIS18NNT 18" Automatic Ice Maker with 35lbs. Storage Capacity, Drop Down Door & Accepts Custom Panels Questions & Answers

make sure it has water feed on also it look for a trouble shooting book

Hi, Does the circulating pump- pump water? Remove the hose that goes to the spreader bar and run the unit again, if it moves water as a new pump should check for blockages in that hose and spreader tube. Get back to me if this doesn't work please. Personal email address [email protected]... I’m happy to help further over the phone at https://www.6ya.com/expert/gere_bf68e6055dd61249

Hi, This unit has a max ice run counter in the software, so after 500 cycles this unit requires you to run a clean cycle completely. After this is completed, it will rest and allow you to produce ice again, use nickel safe cleaner to do this or just run clean cycle without cleaner if unit is already clean. This cycle should last about an hour or so. Good Luck I’m happy to help further over the phone at https://www.6ya.com/expert/gere_bf68e6055dd61249

Hi, If I am not mistaken, you need to have at least 20 psi possible 35 psi for this unit to work. The new unit have smart fill valves an require min pressure to work correctly, Read the uses and care for min water supply need to operate this unit correctly. There is a way to make this work, increase pressure with a pump from the RO company. Good Luck I’m happy to help further over the phone at https://www.6ya.com/expert/gere_bf68e6055dd61249

Hi, Replace the recirculating pump, that pump must run to bring water from the reservoir to the chill plate. A quick teat for you, Turn off unit wait 2 mins, turn back on, tat this time the unit should fill for a minute, run recirculating pump for one minute, fill again 1 minute, than run compressor with the recirculating pump. Anythings fails at this point the component will need to be replaced. Good Luck I’m happy to help further over the phone at https://www.6ya.com/expert/gere_bf68e6055dd61249

Hi, In the manual the fix is to clean the ice maker with cleaner. Your ice slab is not releasing during harvest. The plate (evaporator) has minerals on it and needs to be cleaned to remove the build up. On the door of the unit has cleaning instruction, do not short cut the cleaning process, this does take about an hour and follow the instruction to the letter. This is not a major issue, just cleaning is needed. I’m happy to help further over the phone at https://www.6ya.com/expert/gere_bf68e6055dd61249