Have you check the breaker for the circuit its on? Is there power to the jack? If yes try using it on another jack/phone or at a friends place see if it works there. If it does the problem is either with your phone or computer connection/setup, if you are using one.
Just some advice for the future. You ask how to solve your problem, but you aren't saying what the problem is. Thus we cannot assist you. To make matters worse, you give out your phone number to the entire world over the Internet. That is not a smart thing to do. Now you have two problems - the one we don't know about, and the fact that you are going to be getting calls from all over the world now. Think before you type......
? 1:51
https://www.youtube.com/watch?v=NW4GwozFAcg
Feb 1, 2011 - Uploaded by Paul Shakuri
i have change my number for my magic jack cause i had a male friend just ... Jack will ask $9.99 renewal for keep your ported phone number.
Dec 11, 2013 - So now I have renewed my device, renewed my phone number. ... Thank God, I had this reality check before using Magic Jack plus, with my new .... were opening presents and heard a big boom and turned around to see the ...
Aug 6, 2013 - I will not be charged a yearly fee afterward for changing number ...Chris: My magicJack APP mobile device says it will renew on 12/31/2013. ... Chris: So if I use one of my existing magicJack plus numbers, I don't have to pay ...
The Magic Jack needs power. If it is plugged into your computer or the wall jack, but your unit still doesn't have power, the jack could be defective. Why not unplug the jack from where it is plugged in now, wait for five minutes, and plug it back in. If the device still doesn't work, there is a possibility the jack no longer works.
Might be a firewall setting in your router. See if you can change the SIP ALG setting. If it is off, you need to turn it on.
Here is a site that will help you identify the SIP ALG in your router:
http://www.nextiva.com/support/how-do-i-identify-sip-alg.html.
It is the password you selected when you originally signed up. If you lost it, CONTACT MAGICJACK CUSTOMER SUPPORT. (Our psychics were unable to obtain your password from the great beyond, sorry.)
