Vitamix Super 5000 Work Top Blender - Answered Questions & Fixed issues

Hi there. I know you were looking for an answer 5 months ago. I didn't see the correct procedure listed. My speed control just bit the dust. Anyway, here goes: Pull off the rubber cover where the container sits. You'll see 4 phillips screws, unscrew them (you can leave them in place). Next, on the black drive wheel in the center, look to find a small triangle molded into the outside of the ring. Line it up with a small slotted opening just under the drive wheel. Use a small allen wrench which fits in and unscrews a set screw. You can lift off the drive wheel. Now you have to pull the top off. On mine, it took some time as I was trying to be careful not to break anything. With persistence the top will separate from the base. My super 5000 has a 2 wire speed control knob. Hope this helps if you haven't gotten an answer elsewhere or taken it to the shop.

Vitamix Super... | Answered on Feb 27, 2019 | 5,933 views

It's probably fine, those motors are very strong. I'd be looking for something like a wire off or broken first. A motor does not often fail without a lot of heat and burning smell.

Vitamix Super... | Answered on Apr 27, 2018 | 293 views

As the override gizmo will not reset when cooled down you do know that it is faulty so replacing it is going to have to happen anyway if you are repairing it. It may be just that item that's gone bad or it may have been made bad by the motor drawing excessive current. The proper way to check current draw would be by running it through an ammeter. The last thing you want is a faulty motor, they cost a fortune.

Vitamix Super... | Answered on Dec 21, 2017 | 765 views

The motor may have overheated, causing disconnection of power.

Vitamix Super... | Answered on May 22, 2017 | 407 views

Best Bet for you... contact customer service:

Contact Us Customer Service Vitamix

Vitamix Super... | Answered on Mar 16, 2015 | 531 views

Check with the experts, they know best - and they are great to help you out...

Contact Us Customer Service Vitamix

Vitamix Super... | Answered on Mar 16, 2015 | 254 views

first check the blades on the container thay should turn easy by hand if not thats your problem , you will need blades . blades turn easy ? you will need to replace the motor . the temp /overload has changed and is tripping to easy . this is common with people that use there vitamix for tough chores a lot . a lesser blender would just burn up a motor in a puff of smoke .a vitamix dies this way . in the end its the same you will need a motor

Vitamix Super... | Answered on Mar 16, 2015 | 3,855 views

If no one answers, sorry I don't know, I have one like yours as well, and did not see one.

I always refer to the experts at VitaMix, they are awesome to assist.

Check it out here:

Contact Us Customer Service Vitamix

Vitamix Super... | Answered on Mar 16, 2015 | 171 views

Stoped working...a fuse burnt out on the circut, smelled like burning. Don't know where the fuse is to check.

Vitamix Super... | Answered on Sep 13, 2014 | 1,520 views

Your local Vitamix service agent will be able to order one in for you.

Vitamix Super... | Answered on Dec 31, 2013 | 267 views

If it is not the HUGE blade retaining ring under the beaker a bit loose then you will be buying new parts to repair it. The only other possibilities are beaker cracked and leaking (new beaker) or bearings & seals worn (new blade & bearing assembly)

Vitamix Super... | Answered on Dec 05, 2013 | 258 views

If it has a reset button the bottom check if that has tripped to off.

Vitamix Super... | Answered on Dec 05, 2013 | 358 views

On the Vitamix blender models we have here in NZ it is not possible to repack the bearings, you just purchase a new blade assembly complete with bearings and the driving clutch.

Vitamix Super... | Answered on Dec 05, 2013 | 803 views

I think they have a safety cutout if you overwork them. Check the book.

Vitamix Super... | Answered on Mar 24, 2016 | 264 views

The problem seems to be with your regulator and not the motor. Your regulator probably has dust in it which will have to be removed after opening it. You could try pushing the regulator a little harder to see if it works.

Vitamix Super... | Answered on Apr 07, 2012 | 109 views

If the burning smells like plastic then the walnut shells most likely put too much strain on the motor and burned it out. If the burning does not smell like plastic then you most likely have walnut shell grit jamming your motor.

This can be cleaned out by first ENSURING IT IS UNPLUGGED FROM THE WALL.

  • First remove the canister (if possible)
  • The remove the blade (if possible) check for a build up of grit between the blade and the shaft connecting it to the motor.
  • Check the channel the shaft passes through from the motor for large chunks of walnut shells or date paste.
  • Clean the canister thoroughly with warm water and leave it to soak overnight in a water/soap mixture.
If this has not resolved the issue then try to claim it under warranty or source replacement parts online.

Vitamix Super... | Answered on Mar 04, 2012 | 3,356 views

Hello, afreden

I was trying to help you out here. Maybe this will help some? I was going backto some customers that asked questions in the recent past and even fartherback. It appeared that no one answeredsome of them, So, I thought I would take some of my personal time to see if Ican help. Even though this Informational site may not have your exact model orbrand, this site will help you a lot. Here is a site link about everything you want to know about blenders andpossibly yours, from
repair to trouble shooting it.

Please if this helped you at all, if you can find the time and in your heart torate my help and some kind words written would be appreciated for my free help, I would appreciate it.

Here is also my direct link to my own pages of other areas of my expertise forother problems you might have in Automotive, Appliance, and Electronics. DropIn anytime for my help.

Thanks, Mike

Vitamix Super... | Answered on Oct 28, 2011 | 360 views

I suggest try in Here the Vitamix Brochure (pdf)

Hope this helps.

Vitamix Super... | Answered on Jul 18, 2011 | 2,690 views

Well it might just be over heated, let it cool for approx 20 minutes then restart if it doesn't then u may try switching electrical outlets, if that doesn't work then it needs to be replaced. I hope that this helps, if not please let me know and i will try and help you out as much as i can.

Vitamix Super... | Answered on Jul 31, 2011 | 1,096 views hope this helps...

Vitamix Super... | Answered on May 03, 2010 | 818 views

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