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Questions & Answers
It wont read the cards
Make sure you're using a supported memory card. See the table below for specifications:
Memory Card Type
(Type I and Type II--3.3V only)
Microdrive (3.3V only)
SD (Secure Digital)
If you connect a compatible CompactFlash (CF) adapter that can read 8GB memory cards, you can also use the memory cards listed below (with a capacity up to 8GB):
- Memory Stick
- Memory Stick Duo
- Memory Stick PRO
- Memory Stick PRO Duo
- xD-Picture Card
- SmartMedia Card (3.3V only)
on Apr 08, 2014
I have the picture mate personal photo lab and the error code 0x2 comes up when I turn it on and I am not able to do anything else
I had the same error and I could find no information on what it was or how to fix it so I decided to go trial and error. What I found is that this relates to the print head not being able to completely pass from the left to right side during startup. I had a plastic carriage on the one side that was stuck in a position that stop the carriage from make the complete run from side to side. When I forced the plastic carriage down and it clicked into place the error stopped and the printer started up normally with no codes. If anything is causing the print head to not travel completely from left to right during startup, this will probable cause the code. It will be hard to see if the print head is being obstructed if you don't remove the sides. I hope this helps.
on Dec 13, 2011
When i turn my printer
a cleaning kit is given to you at the time of purchasing of this printer. if you lost that, it can be available in any computer shop. use that with the instruction given there. I think your printer can work.
on Aug 29, 2011
When I select 'CLEAN PRINT HEAD" it shows general
No worries there's a lot of troubleshooting steps to solve your issue. Try the steps below:
You will need a small screwdriver and small flashlight.
of the printer, you will see a small "U" shaped plug or cap, located on
the opposite side of the printer as the power cord. Pry this cover off.
With a small flashlight (preferably one that you can hold in your mouth
in order to aim it and see so you can have free hands.) You will see a
small spindle with that has a brown colored belt around it. This is the
belt that carries the carriage (head) back and forth.
3. Just in
front of this spindle you will see the backside of the head assembly
(probably rectangular in shape). It is black plastic with a few notches
on the edge. Take a screwdriver and try and "gently" pry left and then
right kind of rocking the assembly back and forth (left and right). You
won't be able to actually move it much, the idea here is to just jiggle
4. After you wiggle this assembly a little, remove the screwdriver.
Power on the printer and watch the assembly to see if it moves. If you
were successful you will see it move some to the right then the printer
will go thru some maneuvers and you will get a menu that will allow you
to print, and not the error.
If the printer has set for a while,
the heads may take several cleanings or you may need a new cartridge.
But hopefully, you will no longer have the General Error code.
Good Luck, and remember, not responsible for any damage caused by these instructions.
I hope this information will be helpful. Thank you for using FixYa!
Your feedback is greatly appreciated.
on Mar 06, 2011
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