20 Most Recent Frigidaire FEX831CS Top Load Stacked Washer/Dryer - Page 6 Questions & Answers

Hello Kathy McAlister - Typically, when the washer is making or produces a squealing sound is due to an overloaded load. I recommend running a cycle with less clothing. If issue continues, then consult with a professional to accurately pinpoint any potentially more serious issue like a faulty belt or a bearing/pulley suspension problem. The washer could possibly have broken something off in between the tub and outer portion of the unit.

Hello Shelly Bostic - If you are not mechanically inclined, then I personally recommend consulting a professional to assist with the repairs. There are also other factors that can cause the unit to not drain or spin. Is the washer making a humming noise? If so, either the drainage hose or pump is clogged and needs cleaning. Otherwise, the unit may also possibly be experiencing an issue with the control board not communicating correctly, faulty pump, and timer or like you have stated a defective door lock assembly. If I was in your position, I will contact a certified technician to move forward accurately.

You have to remove the screws from underneath then you must remove the filter then using a lift up and slide down motion it should come away there may be just a few guide screws as well..ok.

Hello penpoint1959 - The tub is stabilized in the center with multiple springs which attach to the base of the washing machine and the frame of the tub. If one of the spring(s) is loose or broken, this may result in the tub being off center. Other possibilities are, the unit is not level and the load of clothing is not balance evenly in the tub. I personally first verify that the unit is level and the unit is being loaded evenly. If correct, and if I was in your position I would contacting a certified technician to move forward accurately and to assist with the repairs.

Hi penpoint1959 - The washer tub is stabilized by a number of springs that are attached to the frame of the tub and base of the washer. Make sure that the unit is loaded evenly and that the entire laundry center is leveled properly. If correct, possibly one or more of the springs may have broken or come loose. As far as the dryer is concerned, it could be a bad motor, a clog in the blower wheel or something binding the tub. Try spinning the dryer tub with your hand. If you notice that the drum cannot rotate freely, I suggest consulting a professional for an accurate diagnosis and to assist with the repairs.

Hello sunbill - Sounds like the switch behind that knob is beginning to fail. Consult a professional to move forward accurately and properly replace the switch.

Hi - Is the unit making a humming noise? If so, either the drain hose or pump is clogged and needs cleaning. Try setting the cycle to spin cycle only. Will water pump out? If it does not, then the washer could possibly be experiencing a communication error with the control board, faulty pump, timer or door lock assembly. Contact a professional for an accurate diagnosis and to assist with the repairs.

a knob part for the washer

It's possible that sediment or a mineral buildup is in the water solenoid valve itself where you connect the hose. Try cleaning its screen, if this doesn't work, replace the part.

Hi don883c - Is the house valves fully turn on? If so, it sounds like the unit could possibly have a faulty switch that isn't allowing the valve inside to turn or a kinked fill hose. However, since it is such a complex unit I suggest contacting a professional to confirm that the issue does not lie with a faulty control board or wiring failure as well.

Hi Michael E Ward - Usually this type of information is not release to someone who is not a technician and it is very rare to find enough information to do it yourself. In most cases this information can be found on the internet; however it is not provided directly from the manufacturer. Typically this is something that you want a certified professional to install/remove for you due to safety and liability reasons. They also usually warranty their labor just in case something else may turn out to be the root cause of your initial problem and it does work out better to your advantage. Consider contacting your manufacturer for more details on who in your area may guide you through this process.

Hello Mike Brady - From what you have described it seems like the dryer is experiencing a wiring failure or a communication error with the control board. Contact a professional to move forward accurately.

Possible that the motor does not run with the load and it can be due to fault in the motor, fault in the capacitor being weak, fault in the drive., friction on the spindle drive.You can check for free movement and if so check or replace the capacitor.

Hello, welcome to FixYa. I understand you have a Frigidaire laundry center FEX831 you need to change the element on, correct ? The good news is these are (for the most part) serviced from the front...but it is still pretty involved. I don't know if you will agree so let me know, but I have a service manual I could send you that may best serve you, at least that combined with my experience to perform this task. If you want to reply with an email address and at the same time confirm the details (model number, changing heater etc) I will send it asap as a "PDF" attachment. Let me know and we will go from there. Thank you, I look forward to assisting you. Regards, Macmarkus :)

Hello jodysmomma - Sounds like you either have a problem with the belt, front and/or rear bearing, or a loose connection with the motor or drum. I recommend contacting a professional to accurately diagnose the issue, the part(s) may have to be replace depending if they are worn, damaged or loose.

Based on the information you have provided it is possible the timer on the unit may need repairing. It is recommended that a Service Specialist diagnose and determine if it is in fact this part that needs repairing.