20 Most Recent Canon PIXMA MX310 All-In-One Printer - Page 4 Questions & Answers

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I keep getting mssg : check printer error 5B00.

Hi guys, Error code 5B00 indicates absorber full error. To fix this problem you need to reset waste absorber counter and replace waste ink absorber. Unfortunately you don't write the printer model so I cannot write reset procedure here.
4/21/2015 3:05:47 PM • Canon PIXMA... • Answered on Apr 21, 2015
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Recommended new C-CRT?

Hi, you can try to reload the software for the printer, first uninstall software and start anew. This did work for me when error codes keep coming up. All the best.
3/31/2015 10:02:46 AM • Canon PIXMA... • Answered on Mar 31, 2015
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I have white lines when I print or copy a page

Run the head cleaning utility
3/28/2015 5:43:40 PM • Canon PIXMA... • Answered on Mar 28, 2015
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Won't print color--says color low

Hi re-installing software probably would not achieve anything, doesn't sound like driver problem. IF you refilled the colour cartridge and it's displaying 'ink low' or 'ink out', it's perfectly normal. You can disable the ink monitoring by pressing & holding the STOP button (on printer) until the 'Alarm' LED stops glowing. This takes about 6 seconds. IF the colour cartridge is new and should read full, contact Canon. It could be a faulty cartridge. good luck!
3/16/2015 8:02:26 AM • Canon PIXMA... • Answered on Mar 16, 2015
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Is there anyway I can scan when my Canon MX310 has run out of ink?

Hi .if you have your printer connected to your PC you should still be able to scan into your PC . I don't think that running out of ink will make any difference unless you want to print what you scan . Scanning is not making copies it is just scanning into a PC you don't use ink to do that.
3/11/2015 9:04:25 AM • Canon PIXMA... • Answered on Mar 11, 2015
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When I print or copy there are white lines across the page.

If the clean cycle on the printer software utilities does not fix then you need a new cartridge
3/8/2015 5:34:09 PM • Canon PIXMA... • Answered on Mar 08, 2015
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I have a separate fax line for my Canon MX310. It goes into fax mode but noting happens. I also cannot receive faxes.

The only reason to call the phone company is if you're not getting a dial tone on that line. Otherwise, have you shut down the printer and tried to reset it to factory defaults. To do that, follow the instructions below:
  • 1 Switch the Canon MX310 off using the "Power" button, then push the "Stop/Reset" button on the control panel. Hold the button down for about five seconds.
  • 2 Push the "Power" button while holding "Stop/Reset." Hold down both buttons for five seconds.
  • 3 Release "Stop/Reset" while holding down the "Power" button.
  • 4 Push "Stop/Reset" twice while continuing to hold the "Power" button. Release the "Power" button. The power light will turn green.
  • 5 Once the light is steady green, push "Stop/Reset." Wait about three seconds and push it again. Wait three more seconds and push it one final time, for a total of three times. The power light will turn orange.
  • 6 Push the "Power" button, then lift the MX310 cover open.
  • 7 Remove both ink cartridges and wait 10 seconds. Replace the cartridges and close the MX310 cover. Wait 30 seconds.
  • 8 Push the "Power" button. Wait a few seconds to allow the printer to fully power down, then switch the Canon MX310 back on using the "Power" button.
  • Good Luck Mark
3/7/2015 11:52:02 PM • Canon PIXMA... • Answered on Mar 07, 2015
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Does ink get old?

Yes! It starts drying out and doesn't flow as it should.
2/18/2015 6:21:07 PM • Canon PIXMA... • Answered on Feb 18, 2015
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Cannon MX310 - Fax - Waiting for report

I had the same problem.

My INK Level was Low and I had the setting "Fax Setting -> RX Setting -> Auto Print ON -> Print when no ink OFF", and so the report would not print due to the ink level being low.

Solution:
Configure "Fax Setting -> RX Setting -> Auto Print ON -> Print when no ink to ON", and the report will be printed immediately, and the message will disappear.
2/3/2015 2:30:53 AM • Canon PIXMA... • Answered on Feb 03, 2015
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Canon iP1880 absorber is full. How do i rectify

When the LED lights in green, press the Stop/Reset button the specified number of time(s) according to the
function listed in the table below.(Each time the Stop/Reset button is pressed, the LED lights alternately in
orange and green, starting with orange.)
1/15/2015 1:32:20 PM • Canon PIXMA... • Answered on Jan 15, 2015
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I can print but cannot scann

try to uninstall then reinstall the printer software.
1/14/2015 12:09:53 AM • Canon PIXMA... • Answered on Jan 14, 2015
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Canon mx320 does not scan

make sure that scan driver is completely installed in your computer.

To scan a documents in jpeg format, use the scanner icon in the control panel of your system. Insert your document in scanner bed then double click the scanners & cameras icon in the Control Panel.

To scan a documents and save in pdf format. just press the Scan button in the printer and save the documents in your computer once the scan window appear.
1/3/2015 12:24:04 AM • Canon PIXMA... • Answered on Jan 03, 2015
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My computer was reset. I lost the ability to scan with my Canon mx310. Help!

Check your cable connection then see if your computer identifies new devices. If you have a disk for a driver for that device install that, otherwise do a google search for a driver for your product and download that.
12/17/2014 8:28:19 PM • Canon PIXMA... • Answered on Dec 17, 2014
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Canon mx310 how to print color document in black

When you go to save it or just before that you select file then go to print properties under that there should be a selection to print it in black and white.

Let us know ether way but its done under printer properties.

Thanks and please do be considerate that we are trying to help when you leave your positive ratings and feedback, thanks Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/edwy_1a56970cf1ea4620
12/4/2014 1:24:29 PM • Canon PIXMA... • Answered on Dec 04, 2014
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I have a mx310 and where it feeds the printing paper do not print the printing paper goes to the side and it stops

Looks feeder is broken. Even having the repair kit probably you don't have the technical knowledge to dismount your printer and change the broken piece so you should take it to an authorized Cannon repair shop
11/30/2014 6:14:49 PM • Canon PIXMA... • Answered on Nov 30, 2014
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I just change the phone on my cannon mx310 but cannot get a dialing tone on phone

I would check with your phone service provider to check for any fault on the line . I had the same problem with my phone and it was a fault with line . It was alright a couple of days later . The bt engineering team discovered it was a fault underground
11/10/2014 9:04:30 PM • Canon PIXMA... • Answered on Nov 10, 2014
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The LCD screen is blank on my printer. the guide says it may be in "screen saver mode" to hit any button to wake it up. this does not work, now what??

De-power it from mains for 30 seconds. If it remains blank when repowered it's faulty.
11/3/2014 2:12:40 PM • Canon PIXMA... • Answered on Nov 03, 2014
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How do I change the ink on my Canon MX320. I

The link below will take you to Canon website and should put you into the pdf. Owners manual. In the contents box aon the left, click routine maintenance and then click on replacing a Fine cartridge. Aset of instructions with pictures should be displayed.

http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=DownloadDetailTabAct&fcategoryid=334&modelid=18119
10/29/2014 8:16:05 PM • Canon PIXMA... • Answered on Oct 29, 2014
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In lieu of being able to empty the ink overflow manually, what other printer takes the Canon ink cartridges 40 and 41?

The Canon Pixma MP 140 series. I know that because I have one myself. . It takes thr CL 41 which is the Colour cartridge and the PG 40 which is the black one. I have it going spare if you are interested . I will let you have i . The only reason is I now use a Laser printer as it is more economical and my name is Mike . Call me if you are interested
9/26/2014 2:51:08 PM • Canon PIXMA... • Answered on Sep 26, 2014
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