20 Most Recent
GE Countertop Microwave Oven Questions & Answers
Won't heat or cook.
Hi,
Here is a tip that will help you to figure out what is wrong with yourMicrowave Oven....
Microwave Oven Basic Troubleshooting Tips
heatman101
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GE JES1358WK02 Microwave oven turntable will not turn
I fixed the problem with my GE microwave turntable motor without having to replace it.
I removed the motor from the microwave and placed it in a small vise. Using a very small flat head screwdriver I was able to pry up the four tabs holding the casing together. You may need a slightly larger screwdriver after that to bend them back out of the way so you can remove the motor cover plate.
Carefully take out all the plastic gears and note their position for re-assembly. You will find that the primary gear, at the bottom of the rest of the gears is attached to the motor magnet. It has a shaft that acts as a bushing passing through the center motor magnet. On the underside it is attached to a plastic washer. This is where it breaks. The motor magnet spins free of the gear/bushing/washer assembly. I used JB Weld epoxy to glue this assembly back together and it works like brand new. Note: On mine there were four indentations on each side of the motor magnet which corresponded to little ‘bumps’ on the underside of the gear on top and washer on the bottom.
Place all the plastic gears back into the motor in the correct order, slide on the motor cover plate and use a small cold chisel with a round end and tap hammer to bend the tabs back into place.
If this worked for you please let me know –
[email protected]
No power to unit
What has most likely happened is that somone slowly opened the door when the unit was operating without pusing the stop/pause button first. Doin this will cause the door interlock to blow the internal fuse as it is a design safety interlock to prevent the unit from operation with the door open.
Power plug unplugged
There is a 15A fuse inside the cabinet that must be replaced. Remove the cabinet screws 4 on the side and 6 on the back then slide the cover to the rear about 1/2 inch. Lift the rear of the cover up about 15 to 20 degrees and continue to pull the cover off.
Follow the power cord from where it enters the rear of the unit. The black power wire will terminate at the fuse block. Removed the fuse and replace it with an EXACT type replacement fuse. (buy 2)
If the fuse blows again there is another problem in the unit. If it works normally there is probably nothing to be concerned about. Just make sure that before opening the door you push stop before opening the door.
To re-install the cabinet cover graso the cover from the rear... holding the back of the cover up about 15 - 20 degrees and slide it back into place. Make sure to engage the side locking tabs with the front part of the chassis before installing the mounting screws.
Thanks for using FixYa.
Kelly
Key pad lockout and load beeps
F3 on a GE / Hotpoint
microwave means you have a shorted membrane keypad.
Since it's a basic counter top microwave, this may not be worth repair when you consider the cost of a new comparable unit.
If you (or someone you
know) might want to replace it yourself, I have uploaded a handy guide with pictures showing you what's typically
involved.
The part number of your keypad is WB27X10624 and you can get it
here for $51.37 plus shipping.
Good luck!
We're
happy to help you with free advice and we'd appreciate your thoughtful
rating of our answer.
My ge countertop microwave suddenly became very
Chances are the magnetron overheated and the thermal protector (thermal cutout or thermostat) on the magnetron tripped and interrupted the power.
This may be due to a blocked air vent, clogged filter, blocked outside vent, failed internal cooling fan, or failing magnetron.
There should be a
"mini-manual"
hidden inside the unit behind the control panel or hidden on the left side
behind the grille or elsewhere, and it is very helpful when troubleshooting, &
testing.
At
our Web site, we have a video available
showing how to remove a typical over the range control panel assembly in under 5
minutes.You can find links to helpful exploded
view diagrams and part ordering help
here.
I'd recommend that your bookmark this link
to your favorites.Accessing some parts may require you to
pull the oven from the wall and remove the cover.
If so, the installation instructions are very handy, and it's best to have two
people since the microwave can be heavy and awkward.
You can download GE owner's manuals and
installation instructions
here.If
it's within the magnetron portion of the warranty (usually 5-9 years)
but out of the original full warranty (usually 1 year), then your
manufacturer will cover the part cost, but not the cost to visit you or
the labor charge to do the work.
If it's under magnetron warranty, GE will
send you the magnetron to do it yourself. Call them at 888-239-6832.Warranty terms are detailed in your owner's manual.
If you prefer to arrange service by an authorized service center, GE Customer Service is here.
We're
happy to help you with free advice and we'd appreciate your
thoughtful rating of our answer.
Microwave
Generally, the most common causes of a failure to heat are:
- bad door switches or door switch mounts
- loose connection at the magnetron
- problem or loose conneciton on the control unit circuit board
- bad magnetron or other high voltage part
If you or a friend decide to look into it, we have critical safety information, info on door switch diagnosis and replacement, and
disassembly information at our site, linked here on Fixya: http://tinyurl.com/yzjozk
You can usually find helpful exploded view diagrams and order parts by entering your full model number here: http://tinyurl.com/gv383
I've got a GE Advantium 120/Model ZCS1001KSS01, the display will get lines thru it, and comes in and out of view, and will always finish its cycle. however, when you go back to use, it is dead.
The problem with your Display of your GE Microwave/Speedcooker is not the Digitron WB27X10856 display board? The flickering and ultimately failure over of the display is due to the WB27X10861 GE microwave control board which is a rebranded (LG 6871W1A417/6871W1A417A board) which GE then sells as a markup. The princple purpose of this board is to convert (i.e. rectify) AC to DC at various voltage levels needed by the rest of the microwave to run their control circuits in the microwave. A portion of the GE microwave is always on so the AC/DC supplly is always on. Overtime the electrolytic capacitors in a section of the board fail or degrade to a point they the DC suppy starts to produce ripples in the DC power supply which results in circuit board failures. These ripples produce deep spikes of voltage of 120 Hz that the other circuits are sensitive too. I just exmined a failed WB27X10861 board and measued the capacitance of each of the seven electroylic capacitors. Of the 7 capacitors, 2 had failed over time. The others 5 have degraded 10 to 15 percent but still within their design spec. The two that failed, C07 - 1000uF 25 V had a measured value of 207uF and the other C08 - 220uF had a measured value of 13uF. There was no visible bloating on either SAMWHA SG capacitor. Nomally, these capacitors are rated at 2000 hour at 85 degree C. 2000 hr is only 83 days, but since the voltage is less and the temperature is probably 40 to 50 degrees inside the capacitor these capacitors may last 10 years. They harder they work the shorter the lifespan. There are two solutions, either purchase a new replacement control board or replace the failed C07 and C08 capacitors within the failed board with better ones. You can easily buy 10,000 hour , 105 degree C rated capacitors for probably 25 cents more than 2,000 hour capacitor. Most people don't have the resouces to repair a board so buying a new board is their only solution. Don't buy a used board on ebay because a used board is probably on the verge of failure.
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