20 Most Recent Bissell 37604 Lift-Off Pet Bagless Upright / Canister Vacuum CleanerVacuum Questions & Answers


The vacuum shop should be able to diagnose why the motor is not getting power.

Bissell 37604... | Answered on Sep 08, 2017


Hello, this is Ava with Think Crucial.

There are a number of reasons why your brush roller has stopped moving. General maintenance to your vacuum is crucial and will help it work at peak performance.

First things first lets focus on the brush roller. Unplug the vacuum and turn it on its side. Look for any noticeable clumps of debris or hair strands that may be caught in the brush roller. Remove these obstructions, probably best to do so with a scissor if it's hair or long pieces of carpet fibers. After removing the debris try manually rotating the brush roller to uncover other hidden clogs. Another thing to take note of is the condition of the bristles on the roll itself. Are they loose or worn down? These are signs that your brush roller is in need of replacing.

While checking out your brush roll you might as well take a look at your vacuum's belt. Your belt should be replaced about every three months. After regular usage, the belt will stretch out, lessening the tension on the brush roller. Lesser tension diminishes the brush roller's turn rate and speed. If the belt feels loose then it certainly is affecting your vacuums suction as well as your brush roll not moving at all.

You can purchase a wide variety of high quality Bissell replacement parts for your Bissell vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

https://www.thinkcrucial.com/collections/vendors?q=Bissell

I hope this was helpful.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/

Bissell 37604... | Answered on Aug 06, 2017


Hello, this is Ava with Think Crucial.

If your vacuum doesn't turn on, make sure that plug is fully inserted into a fully functional electronic outlet. If it still not turning on after verifying this, it could be that the power switch is malfunctioning. You may need to replace the power switch by opening up the handle of your vacuum. I suggest referring to your manual on how to replace the power cord or contact Bissell for troubleshooting steps. 1-800-237-7691.

You can purchase a wide variety of high quality Bissell replacement parts for your Bissell vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

https://www.thinkcrucial.com/collections/vendors?q=Bissell

I hope this was helpful.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/

Bissell 37604... | Answered on Aug 06, 2017


sounds like the bearings at the of the brushbar are seized up and need replacing you can get spares on the link below,
http://www.4bissell.co.uk/cgi-bin/product.pl?PID=972446&query=Bissell%203750%2dK%20Brushroll&model=3750%2dK&path=58757

Bissell 37604... | Answered on Jul 24, 2012


Reading of another poster's similar issue caused me to realize there was indeed a third filter in this bagless vacuum cleaner. It was saturated with thick dust that was difficult to remove. Cleaning it cured the problem and I will know better next time to read my manual when I purchase a new item.
I do agree with other readers though that this particular vacuum is not savvy when it comes to picking up dog hair. It would rather push it around for a while then do the job right.

Bissell 37604... | Answered on Jul 07, 2011


That is a defect in the design of that style of vacuum. I went back to my old vac because I got so tired of having to unstop it. The sharp turns in the hose and the molded plastic causes it. Find one without the turns.

Bissell 37604... | Answered on Mar 06, 2011


Mine too! Have you fixed the problem or just given up. It's so loud it sounds like a piece of shop machinery that requires ear protection!

Bissell 37604... | Answered on Dec 10, 2010


Probably a good idea to remove the brush and clean as best you can. Add some WD40 at each end by the plastic clips and turn by hand until they move freely. Reassemble being sure the belt is on properly.

Bissell 37604... | Answered on Oct 13, 2010


Load it into the trunk of your car, take it to a gas station and use the tire inflater hose to blow all the **** out of it. May have to get a tire stem in order to use it as a blower.

Bissell 37604... | Answered on Aug 29, 2010


BISSELL User’s Guides can be downloaded at www.bissell.com
On the front page under Customer Service click on User’s Guides and enter the model number of your unit.
User Guide will be displayed as a PDF file.

Bissell 37604... | Answered on Aug 12, 2010


BISSELL User’s Guides can be downloaded at www.bissell.com
On the front page under Customer Service click on User’s Guides and enter the model number of your unit.
User Guide will be displayed as a PDF file.

Bissell 37604... | Answered on Aug 12, 2010


We would like to assist you with troubleshooting suggestions. Please call us at 1-800-237-7691, Monday - Friday 8 a.m. to 10 p.m., or Saturday 9 a.m. to 8 p.m., ET. A representative will assist you.

Bissell 37604... | Answered on Jul 06, 2010

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