20 Most Recent Motorola Mobility Moto Q Questions & Answers

who do you have do you have att?

If you plug the charger into your phone and the battery icon does not change, then it means your physical connection is loose. If the battery connection does change but will not hold charge, then the battery is dead. I have managed 20 Q's in our office. Most of the time we just buy new batteries. Sometimes I fixed the connection by doing the following:

Use a needle nose plier and squueze the mini usb tip on the chargerslightly...very slightly. This will give it a "tighter" fit when you plug it into your phone. Make sure it's unplugged from the wall when you are doing this =).

Maybe going out? Call customer service and get to the tech support side. Maybe they can help?

If u tried hard resetting the device and have closed all your apps, if its still doing it i would recommend a backup and restore

call your service provider they have to black it for you

You need to update your phone now. your Firmware is gone.

http://direct.motorola.com/hellomoto/Motosupport/source/SoftwareUpdateSelect.asp?country=USA&language=ENS