First of all, here is the main Epson ONLINE SUPPORT page:
http://www.epson.ca/cgi-bin/ceStore/support/SupportIndex.jsp?BV_UseBVCookie=yes&oid=-10237&infoType=Overview
And here is the support page for the generic version for your model:
http://www.epson.ca/cgi-bin/ceStore/support/supDetail.jsp?BV_UseBVCookie=yes&oid=40942&infoType=Overview
And here is the direct link that Owner's Manual / User's Guide:
http://files.support.epson.com/pdf/mate__/mate__u1.pdf
If you have a specific model of PictureMate printer such as the CHARM, SNAP, or ZOOM edition, then you will have to select it yourself from the list provided at the main support page.
To view the Support Page or the Owner's Manual with Operating Instructions just use your mouse to click on the link, which is the underlined and highlighted text just above. This will open a new web browser page automatically for you and allow you to view the information at the website indicated or the contents of the Owner's Manual.
You may need ADOBE READER installed on your computer to read PDF documents.
You can download this free at
WWW.ADOBE.COM if necessary.
Click on the DOWNLOAD ADOBE READER button on right side of the ADOBE home page when you get there.
Please comment back here to this page if you have any questions, have difficulty accessing the links, or just require further general assistance and I will respond as soon as I see it.
If this was at all helpful please click on the 4 Thumbs Up helpfulness rating icon you see on this page.
Thank you very much and good luck.
Joe.