20 Most Recent Bosch Nexxt 500 WFMC3301 Front Load Washer - Page 2 Questions & Answers

Purchase some fabric softener and place it in its normal location at the beginning of the cycle. At the end of the cycle check to see if fabric softener has been dispensed and whether there is water in the cup.

If the fabric softener is gone, but there is water in the fabric softener cup, then your problem may be with the water valve assembly. The water valve assembly (as one complete unit) has a separate solenoid for hot and cold water temperatures, bleach and fabric softener. The fabric softener solenoid on the water valve assembly could be defective (allowing water to fill the fabric softener cup).

Contact an appliance service company.

Bosch Nexxt 500... | Answered on Dec 04, 2014

show door lock is activated / laundry washed over the door does not open please explain why

Bosch Nexxt 500... | Answered on Oct 01, 2014

something could be stuck near the impella that drains the water..need more advice send me a message

Bosch Nexxt 500... | Answered on Aug 25, 2014

need to take out the front cover

Bosch Nexxt 500... | Answered on Aug 19, 2014

remove the plug
check the door lock and the board

Bosch Nexxt 500... | Answered on Aug 19, 2014

black red white and green?

Bosch Nexxt 500... | Answered on Jul 26, 2014

I don't have my Bosch washer any longer, but if I recall correctly there is a specific "cycle" for the sanitizer cycle, just drop in the tablet ( a specific product for high efficiency washers) and run the cycle.

Bosch Nexxt 500... | Answered on Jun 09, 2014

Ouch! - had the same exact problem. I took my machine apart and checked for clogs, checked the bushing, checked for bent or obstructed hoses, checked for loose or damaged belts, loose or broken electrical connections etc and nothing "simple" seemed to be the issue. The whole machine looked pretty much brand new as far as wear and tear.
Then I tried all the trouble shooting and eventually got an error code that I thought would lead to an easy explanation- but I received little to no help directly from Bosch. They want you to call in a serviceman - even though you have a specific error code and only desire to know what it means.

My machine was past the warranty and I had the extended 5 year warranty(imagine that, just past warranty and then something breaks!) - I spent hours looking online for help - not much was available for this problem for this model -I determined I either needed a new motor or a new computer board or a serviceman to come in and then tell me I needed one or the other or possibly both. Any scenario was going to be very expensive($200 - $500 range just for parts) Since Bosch is not making that model anymore and the service and parts was going to add up to a pretty substantial bill I opted to buy a new washer - with warranty!

Sorry to be the barer of bad news - maybe you can take the shot at bringing in a serviceman and find it's only a minor problem - I did talk to a few "handymen" that I know and NONE had good things to say about the BOSCH washers. They do make good hand tools however!

Good Luck

Bosch Nexxt 500... | Answered on May 30, 2014

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