20 Most Recent Bravetti EK119H Electric Kettle Questions & Answers

Too funny, but I solved the problem by returning the Kettle, all
the correct lights came on but it would not boil....so purchased a
different one.
J.

this same thing happened to me

If it is under warranty, I would have the manufacture repair or replace it. If it is not under warranty then check your receipt for how you purchased it. Not every one is aware that if you purchase products using a gold or platinum credit card, the credit card company will double your warranty period up to one year. In other words, if the manufacturer gives you a 90 day warranty, you now have a 180 day warranty. If it was a one year warranty, you now have two years. If the warranty was 2 years, you now get an extra year to make it three years. While the manufacturer's warranty is in effect, you must get the warranty repair through the manufacturer. After the manufacturer's warrant has expired, you must contact your credit card company (again only gold and platinum cards) and get advice from them as to replacing your defective product.

Two contacts on outer-ring of pot 1 upper, 1 lower. One of the contacts may be bent and not making contact with the rings which are on the outside of the base. Just fixed mine and it works! Problem solved.

basicly the motor has blown up it needs a new heating rod and that should sort out the problem.:)

Try contacting Bravetti/ Shark for manual or perform a european search for the manual. EE might equate to temperature sensor damaged by overheating thus the signal is being send to the microprocessor as inoperative in the firmware.

This design had no safety features for cutting off the heating element if kettle boiled dry - so if you left the kettle on without water the temperature sensor would overheat and become inoperative.

I hope this assist.

Chances are the heating element has been fading until it can no longer operate. You can try to have the heating element replaced or replace the unit.

nothing but keep boiling water in it, taste will eventually go but its cos its new

Purchased at Canadian Tire mid December 07.....great sale....still more than I expected to spend on a kettle. EE and nothing.....same as previous customer comments.

fixya doesnt sell products --try manufacturer--small appliance shop online parts search

Shark - Euro Pro are the distributor. Try them. http://www.sharkclean.com/manual/TO140LB_REV_0409_READABLE.pdf Not much in the way of parts. https://www.google.com/search?q=Bravetti+TO140LB+parts ..