Easy to do....But may need a service call from a pro to fix the underlying issue.
Take the bottom right little door off and try not to cut yourself reaching in..(OH TURN OF THE POWER). reaching in after looking with a flashlight try to grap the zip tie looking plastic hanging there and pull it down gently and it will unlock.
Of course make sure you tried to unplug it first for 10 minutes and then try turning it on again in spin mode.
Thanks,
Welcome to FixYa. Based on your post, "spin cycle not working" this is usually the bi-product of the unit not draining properly.
These are the steps I'd suggest you take to move forward...
**Unplug the washer from the wall or turn off the breaker before attempting any repairs**
Get some towels and if possible a wet/dry vac. If the machine drained, it won't be too bad. If your machine is stuck full of water, that sucks...hopefully you won't get too wet. ( maybe you`re lucky enough to be close to a floor drain )
Locate the round door on the front of the machine (about 6" in diameter, lower right corner)
Find a drill bit or small screwdriver that fits in the hole in the round door.
3. Insert the bit into the hole in the door. It will push in a tab, it doesn't take much force. Rotate the hole (clockwise) to 6'oclock and it should come free. (the edges are very sharp so be careful...I usually cover the edges with electrical or duct tape or wear welders gloves).
4. Once the door is out of the way you'll be greeted by a 3-4" plastic cap with wings so you can unscrew it by hand or with the aid of pliers.
( you should also see a ring with a string attached, if you pull this the door should unlatch, but getting the water out first is usually a good plan )
THIS RELEASES THE DOOR LATCH IF PULLED There is a small collector lip at the bottom of the cap, that is where you can hold the wet/dry vac to catch the water. Unscrew slowly so you don't get flooded, until it is unscrewed all the way out
5. Now pull out the trap and visually inspect the inside of the pump as well as the filter/trap.
Hopefully you'll find the item/debris that initiated the poor spin error here.
.
6. After removing any debris or obstruction`s re-install the button trap/lint filter and plug the washer in to power or reset the breaker and give it a test.
7. Run a load and watch for leaks. Leave the pump access door off until you are sure you screwed the cap in tight and there are no leaks.
Ultimately you may have a faulty drain pump, or door lock but I would certainly start by performing the things I listed first, the motor is very unlikely.
Let me know if you require further assistance and if not and this solves your problem, please rate the solution I provided accordingly.
Welcome to FixYa. Based on your post, "sounds as though there is a coin or screw spinning around in behind trap door" this is usually associated with something in the drain pump or pump filter. Yes you should open it...however make sure you have a wet-dry vacuum or lots of towels first as there is likely some water present since it is the drain pump and filter you're dealing with.These are the steps I'd suggest you take to move forward...
**Unplug the washer from the wall or turn off the breaker before attempting any repairs**
Get some towels and if possible a wet/dry vac. as I mentioned If the machine mostly drained, it won't be too bad. ( maybe you`re lucky enough to be close to a floor drain ) Lets begin...
Locate the round door on the front of the machine (about 6" in diameter, lower right corner)
Find a drill bit or small screwdriver that fits in the hole in the round door.
3. Insert the bit into the hole in the door. It will push in a tab, it doesn't take much force. Rotate the hole (clockwise) to 6'oclock and it should come free. (the edges are very sharp so be careful...I usually cover the edges with electrical or duct tape or wear welders gloves).
4. Once the door is out of the way you'll be greeted by a 3-4" plastic cap with wings so you can unscrew it by hand or with the aid of pliers.
( you should also see a ring with a string attached, if you pull this the door should unlatch, but getting the water out first is usually a good plan )
THIS RELEASES THE DOOR LATCH IF PULLED
There is a small collector lip at the bottom of the cap, that is where you can hold the wet/dry vac to catch the water. Unscrew slowly so you don't get flooded, until it is unscrewed all the way out
5. Now pull out the trap and visually inspect the inside of the pump as well as the filter/trap.
Hopefully you'll find the item/debris that initiated your post here.
.
6. After removing any debris or obstruction`s re-install the button trap/lint filter and plug the washer in to power or reset the breaker and give it a test.
7. Run a load and watch for leaks. Leave the pump access door off until you are sure you screwed the cap in tight and there are no leaks.
Let me know if you require further assistance and if not and this solves your problem, please rate the solution I provided accordingly.
bosch nexxt 300 series washing machine
This video will show you how to change the pump washing
machine
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The procedure is the same for all Bosch front loading machines.
If there is water in the tub, then you need to drain water out of the machine first.
Disconnect
power and first check the drain hose at the back of the appliance,
use a bucket to empty water placing the hose at the floor level.
Second
part of drain job is done accessing the filter. the filter is connected
to the drain pump. This is accessed through the service access located
in front of the machine, on the lower side. Remove the trim at the
base of the machine using a lever, then unscrew the filter cap located
at the left hand side, ensure that you have a container ready to collect
the water.
At that point, try connecting back power and unlock door. Door should open. If
door still does not unlock, then the door interlock, the pressure
switch or door lock may be responsible. In that case most Bosch have an
emergency lock located near to the pump:
The filter should be located at the bottom front right of the washer.
It may be behind a removeable plastic cover at the bottom of the washer.
Unscrew anti-clockwise to remove and clean.
The E13 error code on the WFMC series Bosch washer`s refer to a drainage problem, as you may or may not already know. ( or in Bosch terms "pump time exceeded" )
Anyway, here`s the most likely way to remedy a E13 code.
**Unplug the washer from the wall or turn off the breaker before attempting any repairs**
Get some towels and if possible a wet/dry vac. If the machine drained, it won't be too bad. If your machine is stuck full of water, that sucks...hopefully you won't get too wet. ( maybe you`re lucky enough to be close to a floor drain )
Locate the round door on the front of the machine (about 6" in diameter, lower right corner)
Find a drill bit or small screwdriver that fits in the hole in the round door.
Insert the bit into the hole in the door. It will push in a tab, it doesn't take much force. Rotate the hole (clockwise) to 6'oclock and it should come free. (the edges are very sharp so be careful or wear chain-mail gloves).
Once the door is out of the way you'll be greeted by a 3-4" plastic cap with wings so you can unscrew it by hand. ( you should also see a red ring with a string attached, if you pull this the door should unlatch, but getting the water out first is usually a good plan ) There is a small collector lip at the bottom of the cap, that is where you can hold the wet/dry vac to catch the water. Unscrew slowly so you don't get flooded, until it is unscrewed all the way out.
Now pull out the trap and visually inspect the inside of the pump as well as the filter/trap. Hopefully you'll find the item/debris that initiated the error code.
After removing any debris or obstruction`s re-install the button trap/lint filter and plug the washer in to power or reset the breaker and give it a test.
Run a load and watch for leaks. Leave the pump access door off until you are sure you screwed the cap in tight and there are no leaks.
Ultimately you may have a faulty drain pump, but I would certainly start by performing the things I listed first.
Let me know if you require further assistance and if not and this solves your problem, please rate the solution I provided accordingly.
Thank you for coming to "fixya" and good luck.
Regards,
Bosch Washing Machine nexxt 100
This video will show you how to change the pump washing
machine
Please remember to subscribe to our YouTube channel for all appliance tutorials
a 4 THUMBS rating is appreciated for answering your FREE
question.
And don't forget to like us on
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Try to move the tub by hand. If it is not moving easily then
small clothing or any other foreign object is stuck there and you'll need to
clean it. If it is moving by hand then it is due to a loose or broken/worn
out drum bearing itself that has gone bad and should be replaced. If there is a
humming or rattling noise then the belt has gone bad and needs to be replaced. Hope
this helps....please post back for further assistance.
it completely has to be pulled apart and once you have done that you will probably find the bra wire while spinning around has ripped into the plastic outer tank so bad it will now leak and have to be replaced & this is the most expensive job to have done it sounds silly for a bra wire but you should honestly consider buying a new machine it often ends up cheaper to do so rather than spending 3/4's of the price of a new one fixing your one.
You will need to replace the boot.The boot is held on by a spring that stretches around the outside of the seal. The seal simply hooks on to a small lip so all you need to do is start in one spot and push it down and away. Then just work it around like removing a bike tire until it is fully removed. Be careful of the spring. It is hooked together so it may unhook once some of the tension is removed and snap around.
It is not a big deal to replace this part, you are doing the right thing leaving it open as they tend to mould up if left shut.Here is a link to Bosch so you may order the correct part.
Remove any kinks in the drain hose. Ensure that the washer is not sitting on the hose.
Inspect the household drain. Remove clogs, if possible. Call a plumber if you cannot remove the clogs.
Check the drain and make sure there is an air gap between the hose and drain. An air gap is necessary to prevent the drain hose from siphoning water.
Clean the pump filter. Open the pump access door. Turn the pump filter counter-clockwise and remove it. Remove dirt and debris. Replace the filter and close the pump access door.
Rearrange the clothing in the load. An unbalanced load can prevent the washer from spinning or draining.
Allow the washer to cool down for two hours. If the washer overheats, it will stop the motor and cool down before restarting.
Close the door completely. The washer will not operate if the door is not securely closed.
Welcome to FixYa. Based on your post, this can also be the bi-product of the unit not spinning/draining properly. These are the steps I'd suggest you take to move forward...
**Unplug the washer from the wall or turn off the breaker before attempting any repairs**
Get some towels and if possible a wet/dry vac. If the machine drained, it won't be too bad. If your machine is stuck full of water, that sucks...hopefully you won't get too wet. ( maybe you`re lucky enough to be close to a floor drain )
Locate the round door on the front of the machine (about 6" in diameter, lower right corner)
Find a drill bit or small screwdriver that fits in the hole in the round door.
3. Insert the bit into the hole in the door. It will push in a tab, it doesn't take much force. Rotate the hole (clockwise) to 6'oclock and it should come free. (the edges are very sharp so be careful...I usually cover the edges with electrical or duct tape or wear welders gloves).
4. Once the door is out of the way you'll be greeted by a 3-4" plastic cap with wings so you can unscrew it by hand or with the aid of pliers.
( you should also see a ring with a string attached, if you pull this the door should unlatch, but getting the water out first is usually a good plan )
THIS RELEASES THE DOOR LATCH IF PULLED There is a small collector lip at the bottom of the cap, that is where you can hold the wet/dry vac to catch the water. Unscrew slowly so you don't get flooded, until it is unscrewed all the way out
5. Now pull out the trap and visually inspect the inside of the pump as well as the filter/trap.
Hopefully you'll find the item/debris that initiated the error here.
.
6. After removing any debris or obstruction`s re-install the button trap/lint filter and plug the washer in to power or reset the breaker and give it a test.
7. Run a load and watch for leaks. Leave the pump access door off until you are sure you screwed the cap in tight and there are no leaks.
Ultimately you may have a faulty drain pump, or door lock but I would certainly start by performing the things I listed first.
Let me know if you require further assistance and if not and this solves your problem, please rate the solution I provided accordingly.
I just had this problem! To get the clothes out, open door manually (follow answers on other threads here about opening toe panel and gently pulling down on door release). But as it turned out, I didn't need to remove the clothes, and now my washer is working again.
A local repairman gave me this advice over the phone. Make sure dial is switched to off. Unplug your machine, then plug it back in. Hold down the rinse and delay buttons with one hand. With the other hand, switch the dial from off to cold or warm or whatever cycle you want. All the buttons flash a few times, then just the start button flashes. The second time I tried this, my washer worked afterwards. I've done several loads today with no problem.
There are a couple of scenarios which may prevent the dryer from starting with Bosch.
To save time and back and forth dialog, I`ll mention the most likely and what to do about it.
**Unplug the dryer before attempting any repair tips suggested here please...safety first**
There is an auto shut off or emergency kill switch next to the motor which will prevent it to start in the event it was tripped for whatever reason.
It will look like this image below and all you need to do is push it to the right ( from the back )...
i.e.
If you`ve already taken the back of the dryer off to gain access you should have no problem. If you never have, it`ll take some time.
Either Scenario I alluded to ( the other would be resetting the hi-limit cut out, you can see through the back vent opening when the vent is removed and then by pushing the red button in...shown below ) will require the removal of that panel so let me know if you require further assistance to do this.
i.e.
Keep me posted how you make out or if anything is not clear.
THIS RELEASES THE DOOR LATCH IF PULLED 
