Philips GoGear HDD6330 MP3 Player - Answered Questions & Fixed issues
My player displays a message
Connect player to pc and power, restart player while holding the volume
+ key, as soon as the player shuts off, press and hold the volume -
key, your device manager will pop up and tell you the player needs repair, let it do so.
File format not supported
Try downloading the songs into another simliar MP3. If it does not work means that the file format is really not supported. What you can do is to Google Free MP3 convertor.
How to unfreeze philips gogear 8gb mp3
Connect the player to power and pc. Reset the player by holding the off-switch and the
volume-+ (plus) switch., and as soon as the player shuts off, press
and
hold the volume- - (minus) switch. The philips device manager should come up now and recommend a repair, let it do so.
Memory songs space mb
Contact Philips via their web page and ask about problem and possible warranty issue
Philips GoGear HDD6330 MP3 Player will not sync
This could be the player's connection mode in combination with your synchronization software. If you are using Windows Media Player or Philips Songbird to sync, the player will need to be set for MTP connection mode. Most other software that works with regular flash drives will need the player set for MSC connection mode. Whatever you are using, simply try the other mode.To change the connection mode, select "PC connection preference" in the Settings menu of the player.If you found this information helpful, please indicate as such.
Connect to PC and use device manager to repair
If you have the software conect the device to the computer; press volumen + with on/off switch at same time; then press volumen - anh hold it. The software recognice the device and you can update the firmware or repair it.
Phillips GoGear not turning on
Make sure you back up all songs on the GoGear before attempting this solution.
1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new
Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).
-Tha Mp3 Doctor
How i can swap the battery of my HDD6330?
This device does not charge via usb plug in, use the ac adapter.if that doesn't work update the firmware at the mfr. website herehttp://www.p4c.philips.com/cgi-bin/dcbint/oleeview?session=20120828030121_71.201.169.203&scy=US&slg=AEN&ctn=HDD6330/17&dct=FAQ&refnr=0007771&faqview=1if you absolutely must change the battery go herehttp://www.youtube.com/watch?v=crAZClZ0sIEthe battery is a GZM-1A or Q25-C3 depending on the mfr.
Cracked screen
Try bidding for a faulty gogear on ebay. Just make sure that it has a good screen.
Information on how to do the exchange I have posted earlier on this site, Good luck
Actually a HDD6320
The HDD6320 is not compatible with Windows Media Player 11.
You will need to uninstall Media Player 11, to roll back to version 10.
Also, it is not compatible with Windows Vista.
If you haven't already, install the Philips Device Manager from the product CD.
Connect the HDD6320 to the mains and PC.
Select the repair/restore option and follow the on-screen prompts.
If the HDD6320 is still not recognised, let me know if the player shows the connection icon on-screen, and I'll try to help further.
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