20 Most Recent Philips GoGear HDD6330 MP3 Player - Page 8 Questions & Answers

you muat have gotten a cd alongwith the player...install philips device manager from the cd and connect the player to system.the program must detect the player and repair it by itself.

Goto...

http://www.philips.com

Go into SUPPORT, find your player, follow instructions and you will find a set of drivers to download...

If you have the manual, you can easily find out how to do this.

It might be happened due to corrupt music file or incompatible music file format.

You can download the User Manual Here.
Regards,
Waqar.

Try going back to an older version of Media Player. Probably version 9. Then remove and reinstall everything. The newer versions of Media Player don't "get along" with the GoGear.

Connect player to pc and power, restart player while holding the volume + key, as soon as the player shuts off, press and hold the volume - key, your "my computer" will show a new removable drive now, and you can copy anything you want from it.

Click Here Its A Guide On How To Get It To Get It To Work.
If That Doesn't Help Let Me Know.
Sincerely,
Michael Scott

Hi

You can order the LCD directly from Philips. See support link with contact details on upper right side of page http://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?ctn=HDD6320/05&scy=ie&slg=en

Alternatively Ebay is a good source for used LCDs - example at link of players that have functioning LCDs but the units are not working because of other functional problems and are suitable for spares.
http://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?ctn=HDD6320/05&scy=ie&slg=en

The above link is for 4 non functioning players but a search on Ebay will often reveal a single unit with a functioning LCD for spares which is cheap to purchase.

Hope this helps. Please remember to rate my answer. Many Thanks.

Reset the player by holding the off-switch and the volume-+ (plus) switch., and as soon as the player shuts off, press and hold the volume- - (minus) switch. The computer will see the gogear as a removable hard-drive now.

Reset the player by holding the off-switch and the volume-+ (plus) switch., and as soon as the player shuts off, press and hold the volume- - (minus) switch. Let the Philips device manager do a repair.
If this doesn't solve your problem, do the above procedure again. The computer will see the gogear as a removable hard-drive now, so go to my computer and format it. Disconnect the player, after restarting it go to settings and choose "restore to factory defaults", this will restore the file structure on the drive.

Reset the player by holding the off-switch and the volume-+ (plus) switch., and as soon as the player shuts off, press and hold the volume- - (minus) switch. The computer will see the gogear as a removable hard-drive now, so you can copy/paste music to the music folder. Though the drive might be recognized by Vista, even with the media player running I wasn't able to load music on the player. The files were on the player, as the computer showed, but the player couldn't see them. Only for winXP!

See in the settings menu if the sleep-timer isn't set to shut it off. How is your battery's condition?

Connect your player to the pc that has the Philips device manager running, then reset the player by holding the off-switch and the volume-+ (plus) switch.
As soon as the player shuts off, press and hold the volume- - (minus) switch. The Philips device manager will recognize the player now, and recommend a repair, do so.

Connect your player to the pc that has the Philips device manager running, then reset the player by holding the off-switch and the volume-+ (plus) switch.
If it will still not start as it should, repeat the reset, and as soon as the player shuts off, press and hold the volume- - (minus) switch. The Philips device manager will recognize the player now, and recommend a repair, do so.

I got the information to solve the problem on another members note

Your device supports JPEG Picture compression format and MP3, Windows Media (tm) Audio, WAV audio compression formats..

Take a look here>

http://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?ctn=HDD6330/17&scy=US&slg=ENG&grp=PORTABLE_ENTERTAINMENT_GR&cat=MP3_PLAYERS_CA&sct=HDD_AUDIO_JUKEBOX_SU

You should be able to find the drivers and things you need here.

http://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?scy=US&slg=AEN&cat=MP3_PLAYERS_CA&sct=HDD_AUDIO_JUKEBOX_SU&session=20090620233311_173.53.189.189&grp=PORTABLE_ENTERTAINMENT_GR&ctn=HDD6330/17&mid=Link_Software&hlt=Link_Software

Go there and download the PC Software. That should make your MP3 Player work with your PC again.

check the Philips page.
Here is the link
http://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?ctn=HDD6330/17&scy=US&slg=AEN&grp=PORTABLE_ENTERTAINMENT_GR&cat=MP3_PLAYERS_CA&sct=HDD_AUDIO_JUKEBOX_SU