Maytag Neptune FAV6800AW Top Load Washer - Page 7 - Answered Questions & Fixed issues

Sounds like the Motor Controller on the left side of this Pic may be the issue. The Drain Pump/Pressure switch is on the left side of the Pic. I feel the drain pump may not work after the basement flood. You can get into Service Mode and try to turn it on from the Console once the machine is dried out.

Are you going to try a DIY repair?

Hi from retired Englishman in SW France,

I would gently suggest as a first step that you clean the drain motor/pump lint tray/filter. So many 'faults' are caused by blocked filters and many machines will not even go to rinse or spin or release the door lock if there is any water still left inside.
Following are my complete and hopefully 'coverall' pre-typed guidance notes for checking both the drain motor filter and the drain motor ;-0)
REMOVE POWER AND ENSURE YOU HAVE A WATER RECEPTACLE/RAGS TO SOAK UP THE WATER WHICH IS BOUND TO POUR OUT (alternatively use a wet vac as sensibly suggested by VinnyB1234!)
If you are unsure where the filter is, it is often behind the front lower (kick) panel (or in some machines at the rear in an awkward position!). These panels are either held on by (plasic) screws or will just pull off. Most filters are held in by a round cover/knob. Sometimes the filter will not come out with the cover and you will have to persuade it to come out to play.
It's surprising what people have found in theirs! It is always worthwhile checking it on a regular basis.
Now- whilst the filter is removed it is normally possible to see the drain motor and ensure it is not jammed by a foreign object such as a needle or a toothpick. It should be able to be turned by hand/finger- the power IS OFF!
At this point it is also possible to test if the motor works. No clothes or water in the machine, select a spin cycle and put the power back on. You should be able to see the motor turning at some point, possibly straight away. Using something suitable like a glove see if it is easy to briefly slow the motor down. If it is easy then the motor is malfunctioning.

If this has assisted you please consider a 4 thumbs up for the rating.
Thanks and good luck!
John C

Hello & Welcome to FixYa

When the washer fills but does not agitate or spin then you can check if the lid switch is fine. You can jump start the lid switch by connecting both the wires with each other or use the third wire to act as jumper between the two. After this if the problem is solved then replacing lid switch is recommended repair. Please get back to me if you have any other questions.

Kevin

take your hand and feel mid way on the agitator,,theres a little nut remove it..you need 1/4 nutdriver.
than pull agitator up...

The Bleach dispenser valve may have failed.

Are you into to troubleshooting the issue?

If so I will help. Check to see the washer top is not bowed downward at the Console loaction. If the Pic come thru make sure the water channel on the left side of the lid lines up with the left side (bleach) dispenser valve I'll post a pic but lately the picks won't be displayed. This forum is difficult for DIY support.

If the pics don't come thru Google Neptune TL Washer FAV6800AWW post in the Maytag washer part of the forum for support my time is free as an owner.

I feel your Upper One-Way bearing is seized. Google this Neptune TL Spinning Issue Will Not Proceed

It was very very difficult for me to pull info from this owner near the end of the post is the fix.

If you want to DIY the fix I will help at that forum.

Take a look at this post Constantly stops with code "DC" even with very

Applies to the UC unbalance code also.

Any error codes to the LED display like DC or UC?

Does the washer bag around during Spin Cycle? if so see this link.

Constantly stops with code "DC" even with very

Are you sure the error code is DR? Could it be DC an unbalance error code. Google ""16022808.pdf"" to find. Is the washer banging around in Spin Cycle? If so this is a Clutch Pulley issue. Google this ""Neptune TL Washer FAV6800AWW"" a forum where I help owners of the FAV6800A and FAV9800A machines. DR is not a listed error code in the FAV6800A/FAV9800A Service Manual.

Never see the e3 error code

Service Manual for the FAV6800A/FAV9800A page 13 Google ""16022808.pdf"" to find.

error codes start on page 13. Any other info on the failure. Do you know what part of the machine wash cycle you were in with this error code.

The Control Board has not see a Washer Lid Open for 3 completed machine cycles.

If you want to DIY this is not the best forum. Google
""Neptune TL Washer FAV6800AWW"" you will find the Service Manual in post 5 of that sticky. I have troubleshooting support in that sticky for the FAV6800A and FAV9800A. I speak to troubleshooting the Left Hand Lid lock issues causing the OD error code as well as OP and FL.

From the Service Manual for the FAV6800A/FAV9800A page 13 Google ""16022808.pdf"" to find. PF = Power failure: Power to the machine has been lost during the last cycle. This may also occur on start up of a new machine due to factory testing. Check the lid. Press any key to return the display to normal activity. I know....... real vauge........ Have recycled 120VAC power to the machine? If that bought no joy I would get into Service Mode and see if we can do some basic diagnosis. This is the 1st PF error code I have seen on any forum. I own the machine and have repaired a few from Outer Tub bearing rebuilds to troubleshooting Console Control board issues. I

If it a FAV6800A or FAV9800A I can..........What is the error code.......DC, UC OD, OP? Is the machine banging around in spin cycle of the wash cycle. Be as detailed as you can with the problem description.

How handy are you or do you? Do you know someone that has basic mech. skill sets and can help you?

I feel you have a Clutch issue Google this phrase ""Neptune TL Washer FAV6800AWW"" you will find the Service Manual in post 5 of that sticky.

Repost on that site in the Maytag forum and I will help.

Clutch issue and possible time for a tub seal replacement

Google this for a post that covers the Clutch removal and inspection/repair;

""Neptune TL Washer FAV6800AWW"" you will find the Service Manual in post 5 of that sticky.

Google this for Outer Tub bearing rebuild;"" FAV6800A/FAV9800A Outer Tub bearing replacement""

Here is the complete service manual for your washer. It will show you how to dis-assemble the agitator as well as any other repairs that you may need in the future. Be sure to save a copy!

Regards, Richard

Maybe the water channel leading to the dispenser valve is not aligned......lid bowed? See Pic ""I have had two bleach dispenser valves fail in the past two years on my Neptune TL washer. "" Describe fail......did you replace the valves or a repair service? If you did the work what troubleshooting did you do on the valves? Did you check for 120VAC applied to the valve in Service Mode? Maybe the relay that applies 120VAC to the valve is not functioning or working intermittently........see pic of schematic of Control Board K3 is the Bleach Dispenser relay that applies 120VAC to that dispenser valve. Is it working 100% of the time? If not it may be a Control Board or connector issue ......but you need to troubleshoot. Did you power up your old dispenser valves with a 120VAC cheater cord on the work bench to verify operation Open/Close? I'm an owner not a appliance repair tech but have a electronics technical background.

This is a Clutch issue could be a easy fix if the Tub Seal is not the root cause.

If you get no help at this forum Google This ""Neptune TL Washer FAV6800AWW""

5th post down you will find the SM and support for the "DC and UC" unbalance error codes. Good luck..............DH1200s

If you get no help at this forum Google This ""Neptune TL Washer FAV6800AWW""

5th post down you will find the SM and support for the "OP" error code. You have lost signaling thru the Left Hand Lid Lock............DH1200s

Google This ""Neptune TL Washer FAV6800AWW""

5th post down is a link for the FAV6800A/FAV9800A SM.