Top 20 Maytag Neptune FAV6800AW Top Load Washer - Page 9 Questions & Answers

Hi from retired Englishman in SW France,
I would gently suggest as a first step that you clean the drain motor lint tray/filter. So many 'faults' are caused by blocked filters and many machines will not even go to spin or release the door lock if there is any water still left inside.
Here are my guidance notes for checking both the drain motor filter and the drain motor ;-0)
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If you are unsure where the filter is, it is often behind the front lower (kick) panel (or in some machines at the rear in an awkward position!) and most are held in by a round cover/knob. Sometimes the filter will not come out with the cover and you will have to persuade it to come out to play!

REMOVE POWER AND ENSURE YOU HAVE A WATER RECEPTACLE/RAGS TO SOAK UP THE WATER WHICH IS BOUND TO POUR OUT!
It's surprising what people have found in theirs! It is always worthwhile checking it on a regular basis.
Now- whilst the filter is removed it is normally possible to see the drain motor and ensure it is not jammed by a foreign object such as a needle or a toothpick. It should be able to be turned by hand/finger- the power IS OFF!
At this point it is also possible to test if the motor works. No clothes or water in the machine, select a spin cycle and put the power back on. You should be able to see the motor turning at some point, possibly straight away. If it doesn't work then the motor is malfunctioning!

Hope the filter is the problem and good luck!
John C

Notorious for having leaking pump seals.

I would put the machine in Service Mode with that Wet Wash Load in the wash basket and do a Quick Spin Test on page 14 of the Service Manual and record the fastest RPM that the wash basket will pin up too.

If you don't have the Service Manual Google this Neptune TL Washer FAV6800AWW

In the Sticky: Neptune TL Washer FAV6800AWW 5 post down you will find a link to the Service Manual. You absolutely need the Service Manual to DIY issues with the machine. It's not the best SM but will get you started. I also have repair post in that sticky to help with the most common issues that I have helped owners with. I'm an owner of a FAV6800AWW top load machine.

If you want help post your issue in that Maytag DIY froum and I will help you......or stay here and see how it's goes.

Google ""Maytag Neptune load unbalance""

Read thru the post. I feel you have a Clutch malfunction even though you may not be see DC ot UC unbalance errors to the Console.

I'm seeing that around the 5 to 6 yr mark it's time for a Tub Seal replacement and possible Outer Tub and Spinner Support bearings should be replaced on the FAV6800A and FAV9800A machines. It's not too bad for most DIY owners.

Pull the washer 120VAC power cord. Does water continue to flow into the machine?

If yea you have a Stuck Open water valve. If know then you may have a stuck pressure switch.

Are you going to try to DIY the repair? Further troubleshooting will be required.

Do you want to DIY the fix?

Google this Neptune TL Washer FAV6800AWW

This is a DIY Appliance repair forum no cost and you can get the Service Manual from this site.

In the Sticky: Neptune TL Washer FAV6800AWW 5 post down you will find a link to the Service Manual. You absolutely need the Service Manual to DIY issues with the machine. It's not the best SM but will get you started. I also have repair post in that sticky to help with the most common issues with the machine. At that post I discuss what cause is and the fix.

In that Sticky are other what I find to be common Service Repair notes for issues with the machine.

If you need help post in the Maytag/Magic Chef/Admiral/Jenn-Air f

Any error codes. What happens if you start a Spin Only Cycle witht the same load? Does the times stay stuck at xx minutes in the LED display and the machine constantely starts and stops?

The more info on your problem the better.

Do you want to DIY the fix? Google this; Neptune TL Washer FAV6800AWW see the 5th post down here for general info and the Service Manual. If you want to try to DIY the repair I will help.

Hi,
When my washer did that, I found that the shocks that hold the tub were bad...

Check out this tip I wrote about the noise and vibration that front loadwashers can make..

Washer Problems Washer noise when spinning
heatman101

Hi from retired Englishman in SW France,

I mostly answer front load problems but ' out of balance' is a common problem with both!
So- I don't know your particular machine but the initial cure is the same.
It is necessary to ensure absolutely that the machine has all 4 feet very firmly on the floor, and I mean firmly ;-0)

Doesn't matter whether it is empty or not but switch it off then-
very firmly push one front corner diagonally into the centre of the machine and see if the machine moves or rocks AT ALL, even the slightest. If it does you will need the open-ended spanner which came with the (new) machine........which of course went missing a long time ago?!! An adjustable spanner will suffice.
Adjust the foot under that corner downwards until it is very firmly- almost pushing- against the floor but not so far that the corner lifts up!
If this corner did not rock do the same to the other.
Once you cannot rock the machine the slightest little bit, screw the locking nuts up tight to the underside of the machine so that they will not move. Ideally the rear feet should also be locked.

If this has assisted you please consider a 4 thumbs up for the rating.
Thanks and good luck!
John C

http://www.searspartsdirect.com/partsdirect/part-model/Maytag-Parts/Washer-Parts/Model-FAV6800AWQ/3048/0153200/M0602242/00002

The most likely suspect is the dispenser valve (Item 12). But could also be the lines being gunked up. Suggest you run a guitar string (strong but flexible) to try to clear any blocks in the line to the volve. You whould then flush the line with either a lot of water or i it still doesn't clear it, then poor alcohol into the inlet and let it sit several hours and then run a load (without clothes in it).

It it isn't the dispenser valve or clogged line then it would be the electronic control board (item 23) not sending the signal for the valve to operate.

Add one cup of bleach to the empty washing machine, and wash on hot. From experience, and your description I am going to guess that you are either NOT using HE (high efficiency) detergent, or you are using too much detergent, or both. You really need less than you think. With HE washers, if you use non HE detergent, it can cause buildup of biological scum on the inside parts of the washing machine, which causes the odor.

Most of the time a Clutch issue.

See this Sticky Neptune TL Washer FAV6800AWW 5th post for problem and 6th post for a fix.

Somewhere on this forum I have a response to DC or UC unbalance errors and the fix. It's hard to find my past post on this forum.

Google this; Neptune TL Washer FAV6800AWW

This is a DIY Appliance repair forum and you can get the Service Manual and repair support posted in the sticky at that site.

In the Sticky: Neptune TL Washer FAV6800AWW 5 post down you will find a link to the Service Manual. You absolutely need the Service Manual to DIY issues with the machine. It's not the best SM but will get you started. I also have repair post in that sticky to help with the most common issues that I have helped owners with. I'm an owner of a FAV6800AWW top load machine.

You have lost signaling thru the Left Hand Lid lock or you could have a Lid Magnet out of posistion;

Google Neptune TL Washer FAV6800AWW

6 or so post down and I have service notes to help you troubleshoot.

http://www.applianceblog.com/manuals/16022808.pdf
please find above your service manual should you wish to DIY. There are troubleshooting steps and remedies too...
This problem is the main controller board and or power supply, the only repair is replacement of this main board. What happens is they get "Spiked" from the mains and then do all sorts of weird things such as you are experiencing, it also may be a sensor? however it is hard to diagnose without actually inspecting things, which is why we usually need a professional
If you do not wish to DIY, my recommendation is to contact a Maytag service center and ask for a service call, now when they arrive, ask ONLY for a "Quote" as to costings and go from there. The cost may be quite high as these main boards aren't cheap, but maybe there is an alternative, perhaps reconditioned boards that the professional may have...

From the FAV6800A/FAV9800A Service Manual page 14 that error code = oL Machine Paused-Load Wedging

Google this "16022808 Revision 0 December 2003" to find the Service Manual if you are going to DIY the fix.

If you machine is a FAV6800A or FAV9800A don't worry about the last two letters of the model number.

Google this; Neptune TL Washer FAV6800AWW

This is a DIY Appliance repair forum and you can get the Service Manual and repair support at that site..

In the Sticky: Neptune TL Washer FAV6800AWW 5 post down you will find a link to the Service Manual. You absolutely need the Service Manual to DIY issues with the machine. It's not the best SM but will get you started. I also have repair post in that sticky to help with the most common issues that I have helped owners with. I'm an owner of a FAV6800AWW top load machine.

If you need help post in the Maytag/Magic Chef/Admiral/Jenn-Air forum with your issue and we will try to help.

Try picking a longer wash cycle, if this works with regards to all the water draing out, stick to this cycle, good luck!

acording to dealtime.com the Maytag Neptune FAV6800AW Top load washer has a volume capacity of 3.5 cu/ ft; or (Depth x Hight x Width) 29.25 in x 37 in x 27.25 in.

Hi from retired Englishman in SW France,
I would gently suggest as a first step that you clean the drain motor/pump lint tray/filter. So many 'faults' are caused by blocked filters and many machines will not even go to spin or release the door lock if there is any water still left inside.
Here are my complete and generic guidance notes for checking both the drain motor filter and the drain motor ;-0)
If you are unsure where the filter is, it is often behind the front lower (kick) panel (or in some machines at the rear in an awkward position!). These panels are either held on by (plasic) screws or will just pull off. Most filters are held in by a round cover/knob. Sometimes the filter will not come out with the cover and you will have to persuade it to come out to play.

REMOVE POWER AND ENSURE YOU HAVE A WATER RECEPTACLE/RAGS TO SOAK UP THE WATER WHICH IS BOUND TO POUR OUT.
It's surprising what people have found in theirs! It is always worthwhile checking it on a regular basis.
Now- whilst the filter is removed it is normally possible to see the drain motor and ensure it is not jammed by a foreign object such as a needle or a toothpick. It should be able to be turned by hand/finger- the power IS OFF!
At this point it is also possible to test if the motor works. No clothes or water in the machine, select a spin cycle and put the power back on. You should be able to see the motor turning at some point, possibly straight away. Using something suitable like a glove see if it is easy to briefly slow the motor down. If it is easy then the motor is malfunctioning.

If this has assisted you please consider a 4 thumbs up for the rating.
Thanks and good luck!
John C