20 Most Recent Maytag Neptune MAH5500B Front Load Washer - Page 9 Questions & Answers

I suggest there may be hard water mineral deposits in the hose or orifice to the tray. Try soaking it with some Coke (yes I mean the soft drink) overnight and see if the flow improves. Either that or you can try some CLR but Coke should be enough to gently remove any deposits there are in the tray, hose or line.

Could you describe your problem with the door?

Yor control board is bad or has some bad solder joints on it.

Could be the screens in the hoses at the wall hook ups are plugged or restricted. Check them first.

You will need to replace the motor control board. Here is that part to order. Whirlpool 22004046 Motor Control Assemb AppliancePartsPros com

check bleach hosing may be cracked or damaged or plugged?

Possible that the main module- processor- has failed - in which case there wont be any switching of the modes. Check power circuits and plug in's , if there is moisture use a heater to remove and reset the PCB.

  Remove 2 screws holding door hinge to cabinet and remove door.  Then remove 2 screws opposite these. Grab front panel with thumbs at area of screws you removed and pull outward with thumbs. Panel will pivot forward.  Remove panel from lower clips.  At top of exposed area remove 2 5/16 screws.  Remove brackets under them. 
  Open dispenser and remove 4 screws.  Careful not to drop in dispenser.  Remove dispenser frame assembly.
  You can now raise top of washer to a 90 degree position.
   Now back to front exposed area.  Grab boot where it contacts front and peel out of groove.  Also remove two screws holding light assembly and remove cover.  Remove all 5/16 screws holding front assembly and the ones on top area where it is on a bevel.  Remove front assembly by folding up and onto top. 
  Now we are at the boot.  Remove spring and wire assembly holding boot to drum.  Make note on boot position and spring position.  Remove boot.  Install new boot onto drum.  wrap wire around drum with ends at top.  Now the fun!  Hook spring to on end of wire and using vise-grips,  pull to other end to hook into wire.  It can be done,  honest.
  Now just reverse to reassemble.  should be instructions with boot.   Good luck!

Remove the 4 screws that hold down the dispenser cover then remove the dispenser itself. You will find a yellow or green plastic string that should be close to the front,, then pull on it and open the door at the same time. If your comforter had some pieces fell off it may have got stuck in the drain pump. not letting it drain. Was the timer stuck on 7 or 9 minutes? If so there is a displacement switch inside the front cover that may have broken. Sometimes that will brake the switch when washing a heavy load. We take our comforters to the laundry mat, even we have a Neptune.

for smell, try affresh washer cleaner pucks w10135699 whirlpool #

Maytag & whirlpool was recall Maytag Neptune MAH5500B.

rewpa, 98% chance the door latch has stuck in the locked position. Yes, follow Maytags suggestion to access the "rip cord" for the door latch... (this is the mechanical override for it) to get the door open. After it's open, run another load of wash and see if it happens again. If it does, it is the door latch assy. that's the problem. BTW, the door lock light is activated by a switch in the door latch assy. There's a "motor" in the assy... it's made of WAX! Yes, a "wax motor". Before the computer goes into spin, it sends 120V to this motor. The electricity heats the wax and it expands. As it expands, it pushes a plunger forward. This plunger trips both the door lock AND the switch. This sends the signal to the door light AND the computer saying "I'm locked! Go ahead and Spin!" When the cycle is complete, the computer drops the voltage to the wax motor. The wax cools off and contracts. This retracts the plunger... opening the door and shutting off the light. So... if this light stays on, the plunger is still extended and can be overridden using the rip cord. If this happens again, let me know and I'll step you through disassembly and replacement of the wax motor.

Remove front panel, lay washer on side opposite the strut you are replacing, remove old strut, replace with new one.

The drain system may have a coin or similar item obstructing the flow. The pump has three impellers and one could be missing. Check the boot. Squeeze it and dump any objects in it out. Also the screens in the supply hoses may be partly plugged. The drain hose may have something in it. Make sure nothing is in it. If these things are okay, live with it.

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