20 Most Recent Maytag Neptune MAH5500B Front Load Washer - Page 6 Questions & Answers

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Nothing will get rid of black mold

Make a boil wash (with no clothes and detergents) put in the powder's drawer a cup of bicarbonate of soda. It should clean the machine and move out the bad smell. Good luck!
8/5/2015 7:43:57 PM • Maytag Neptune... • Answered on Aug 05, 2015
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HOW DO I GET RID OF THE BLACK MOLD ON THE WASHER

I myself have done a wash with bleach only instead of detergent...No clothes just one cycle with bleach. A cup added directly to tub and also fill bleach dispenser.. this took care of my mold in door gasket
8/5/2015 6:20:18 PM • Maytag Neptune... • Answered on Aug 05, 2015
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My maytag Neptune washer stops running and a code "nd" is in the display with the chime audible warning, what should I do?

And means no drain hopefully your drain or drain hoses is clogged Unplug machine for 10 minutes. If doesnt work something is stuck in your pump lots of water will come out if you choose to remove back panel so be ready a shop vac is a good thing to have on stand by keep machine unplugged You can see in the pump if you see the obstruction take it out If not turn the large knob counter clockwise freeing the pump from the drum .clear debris.reinstall put back together as was.plug in any wash as normal
7/26/2015 8:30:32 PM • Maytag Neptune... • Answered on Jul 26, 2015
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Code sl

7/26/2015 8:29:38 PM • Maytag Neptune... • Answered on Jul 26, 2015
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Maytag Neptune MAH6500AWW LR Code

The LR error on your non-spinning Maytag Neptune is usually, though not always, accompanied either by a burn spot or a blown fuse on the Motor Control Board.

Maytag upgraded the motor and motor control board because this problem was so prevalent. Big rash of these a few years back... and insludes replacement instructions with the kit.


The LR code means "locked rotor" which is just a way of saying the control is not seeing the motor turning.

The image below contains the wiring diagram for this washer as you requested but there are some other things to consider.

Usually when the LR code is displayed the motor has stopped turning for some reason.
By definition the LR code means the control has tried to turn the motor but was unable to.

The error code can be caused by to large of load, to much soap/suds in the water or a problem with the spin bearing.
The cause of the LR message can be little problem like suds or a major problem like the spin bearing and sometimes it's difficult to pin down.
You don't mention in your question if the LR code occurs every load or once a week.

Try running a rinse and spin cycle empty and see if the washer completes the cycle.

The 2nd image contains the information on how to enter and run a diagnostic cycle which may help pin the source of the problem down.
This test completes all functions of the washer is a short time. It will fill, tumble, drain and spin all is a few minutes.
At the end of a successful test cycle a PA should display which means "Passed" and is what you want to see.


Image 1: http://media.fotki.com/1_p,sqwrrqkkqkstsftxgtqsskgwtqkq,vi/kkwrfdskkxkgbffwfww/1/1303472/5961857/image53872img-or.gif
Image 2:http://media.fotki.com/1_p,sqwtrsgdwsqtqsqxgtqsskgwtqkq,vi/kkwrfdskkxkktggsfsw/1/1303472/5961857/image53908img-or.gif


From another source..."Installing replacement motor, motor control harness, and motor control circut board.

Pretty easy install. On a scale of 1 to 10 (ten being hardest) I'd call it a 3.5. If you can use a screwdriver, a wrench, and have played with legos before, you can probably do this job. It took me about 3 hours to do, but this was with inferior tools, and two smoke breaks included.

Minimum tool requirements: Adjustable-head cresent wrench (8 or smaller handle), phillips head screwdriver, utility knife.

Recommended tool equirements: Small ratchet with socket set, ratcheting screwdriver with phillips head and small socket attachments, brew.

The instructions are pretty clear. Once you pull the front panel off, there are two braces at 45 degree angles on the lower corners of the washer. The instructions don't ask you to, but I would remove the brace on the left to make life easier. This gives your arm more room to work and makes it easier to pull the motor out the front.

They ask you to remove the wiring harness from the motor first and then pull the harness out with the control board. My wrench was too big to get to the bolt to remove the harness from the motor. All I did was cut the harness - since they supply a new one - then pull out the control board, then pull out the motor. As far as getting the pulley off, slip it on and off at the large wheel, this is much easier than taking it off at the small motor drive shaft. The only other thing of note is to make sure you look at the diagram for the conectors a few times before you snap it together. There are a few ways you could hook it up wrong so pay attention. There should be no loose ends when you finish. Also, I couldn't get the flange back on on the rear acess panel when closing it up, but it doesnt seem to serve muc purpose besides asthetics, so I tossed it.

The $200 for the parts and shipping was well worth it. I saved about $150-250 to do it myself...."





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6/17/2015 10:43:28 PM • Maytag Neptune... • Answered on Jun 17, 2015
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Washer won't drain completely

water sond when tub is spun by hand is normal. there will always be wa terinside machine betwen tubs, maytag even uses a waterfilled tub ring for counter balance, totlly normal to hear. as far as mildew smells, use www.affresh.com
6/15/2015 1:58:06 AM • Maytag Neptune... • Answered on Jun 15, 2015
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What size machine is the Neptune mah5500b?

Judith: According to eHow.com: "The washer has a volume capacity of 3.34 cubic feet. The overall depth is 28.25 inches, the overall height is 42.5 inches and the overall width is 27 inches. Read more : http://www.ehow.com/list_7586453_maytag-neptune-5500-specs.html"
5/26/2015 4:05:18 AM • Maytag Neptune... • Answered on May 26, 2015
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My 10+ year old Maytag Neptune washer has standing water behind the drum after the spin cycle

Griffin is correct but, I took it one step further and removed the front cover and rubber gasket and used a long thin brush after spraying white vinegar with a spray bottle and cleaned all the **** from around the drum. I use white vinegar with clothes once in a while to keep the drum free of built up soap and softner.Its a little work but trust me when you see all the stuff on the drum you will understand why the machine stinks. I also leave my soap tray door open all the time to allow air inside.
5/20/2015 12:56:37 AM • Maytag Neptune... • Answered on May 20, 2015
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Final spin noisy! Bearing or belt? How do I take washer apart to get to the problem?

LOUD NOISES IN washing MACHINE; LOT OF THINGS TO CHECK, THE BELT LOOSE OR WORN, THE CLUTCH, THE TRANNY, THE BEARINGS BOTH TUB SEAL AND BEARING, THE REAR DRUM BEARING, the balance or counter weights. THE DRIVE PULLEY- If the washer is making a loud noise the drive pulley might be worn out, cracked, loose or bent. Remove the drive pulley and inspect it carefully. If it is damaged or defective replace it. THE TRANSMISSION, THE MOTOR COUPLER, THE MOTOR DRIVE BEARINGS, THE DRIVE MOTOR- If the washer is making a loud noise the drive motor bearings may have worn out. Washer motors are normally almost silent when they run. If the motor is run without a belt hooked up to it and it's loud it will have to be replaced. The drive coupling connects the motor to the transmission and consists of two plastic drive forks with a rubber coupling between them. One of the drive forks is attached to the drive motor shaft and the other is attached to the transmission input shaft. As the motor shaft rotates, the rubber coupling between the drive forks absorbs the torque to prevent the forks from breaking. Normal use will create wear on the coupling and eventually the drive forks may slip and cause a vibrating noise. If the transmission seizes or if the spin basket cannot turn freely, then the coupling may fail and again you may experience a vibrating noise. Most models will require you to remove the cabinet to access the drive coupler. Disconnect power from the appliance before attempting any repairs. A worn drive block will usually have a pounding sound, like hammering metal, during spin when it first starts. If there is enough interlocking tab left on the drive block, you'll see it finally engage at top speed with an empty basket. In a transmission lock up the holes get enlarged in the rubber isolator and the studs break off the motor and transmission couplers. This is usually caused by the abrupt motor reversal between the agitate and pump out functions. If you hear a loud bang every time the motor reverses, the coupler is getting loose. An obvious sign of a failed coupler is a pile of black rubber shavings under the washer. If the motor runs and the agitate and spin functions don't work, the studs may have broken off the coupler (old coupler design) or the coupler may have broken at the shaft (new design) and you need a new coupler kit. The coupler can also just crack around its center hole allowing it to slip on the motor or transmission shaft hampering those functions. If the washer is making a loud noise the drain pump might be going bad or might have something caught in it. Remove the drain pump from the washer and inspect it carefully. Look for anything that might be caught in it, a piece of wire, plastic, etc. If nothing is wrong with the pump, but it's still noisy it will have to be replaced. Front load washers often use a self contained electric drain pump and the motor may be worn or damaged and require the complete pump to be replaced. Remove any foreign objects or replace the worn or damaged pump, thencarefully tighten the hose clamps and check for leaks before installing the cabinet or front panel. All front-load washing machines have shock absorbers that are used to dampen the tub movement in the spin cycle. The shock absorbers or struts are attached to the base frame and to the outer tub and you will need to remove the front panel or the rear panel to access them. When shock absorbers weaken or become damaged, the machine will often make a loud banging sound during the spin cycle and if the symptom is not corrected, can lead to damage of other components. Inspect the shocks for signs of broken attachments, leaked fluids or a weakened dampening action and replace both shocks if worn. Remove power from the appliance before attempting this repair. Some models of top-load washers use tub dampening straps to cushion the movement of the tub during the spin cycle. There are four straps attached to the top of the tub and to each corner of the cabinet Also There are four suspension rods that suspend the tub and allow the tub to free float. If the suspension rods are noisy, there will be a squeaking noise during wash. You can fix this by putting bearing (lithium base) grease in the cup that each rod rests in. If it continues to squeal replace all four rods the cups come with the rods, replace them as well. If your washer has a loud banging noise during spin the balance weight may be loose. This weight is to counter act the weight of the motor so you will find the weight directly behind the motor. Sometimes simply tightening the bolts will fix your issue but if the bolts are stripped out get some bolts slightly longer than the original bolt to allow you to put a locking nut on the bottom side of the mounting plate. If the weight is broken replace it. Lastly Washer vibration can be caused by a broken counter balance spring. Ur washer may be equipped with one or more counter balance springs which help to absorb the natural movement of the spinning tub. If a counter balance spring fails the tub might lean in one direction more than another and it will shake and cause vibration. By the way my advice is free cuz God is good! 25690854-hq4k3xnttsgicnyjnrabh2eb-4-0.png 25690854-hq4k3xnttsgicnyjnrabh2eb-4-2.jpg 25690854-hq4k3xnttsgicnyjnrabh2eb-4-5.jpg 25690854-hq4k3xnttsgicnyjnrabh2eb-4-9.jpg 25690854-hq4k3xnttsgicnyjnrabh2eb-4-14.jpg 25690854-hq4k3xnttsgicnyjnrabh2eb-4-20.jpg 25690854-hq4k3xnttsgicnyjnrabh2eb-4-27.jpg
5/11/2015 8:00:41 PM • Maytag Neptune... • Answered on May 11, 2015
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The door on the washer

HI - UNDER THE CORNER OF THE SOAP UNIT YOU WILL FIND A GREENISH YELLOW NYLON - PULL ON THAT TO UNLOCK THE DOOR.
5/9/2015 10:47:21 PM • Maytag Neptune... • Answered on May 09, 2015
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Maytag washer model MAH55500BWW door not locking properly..what could be the problem

The door latch is won and will need to be replaced.
5/2/2015 3:52:13 AM • Maytag Neptune... • Answered on May 02, 2015
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Spin cycle massive vibration everytime. Size of

Hi,
When my washer did that, I found that the shocks that hold the tub were bad...

Check out this tip I wrote about that...

Washer Problems Washer noise when spinning
http://www.fixya.com/support/r3663122-washer_problems_washer_noise_when

heatman101
4/23/2015 5:40:22 AM • Maytag Neptune... • Answered on Apr 23, 2015
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The pipes froze and busted in my garage which cause water to burst in my Maytag Neptune front loader washer Now the water won't drain Please help

That machine has an electric water pump, The first thing I must ask is has it completely thawed out? There is a rubber hose that goes from the tub to the pump, if the water in the hose is still frozen in the hose or in the drain hose, it will not empty itself.Also the water water level switch is in the top of that hose. Another possibility, is the pump or the water level switch could be damaged. You can access the pump by taking the front panel off. That is not hard to do, requires removal of the door and a couple of other screws.
4/19/2015 3:40:10 AM • Maytag Neptune... • Answered on Apr 19, 2015
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Maytag washer mah55flbww wont let me select water temp. only allows hot selection

you have a bad touchpad
4/19/2015 2:49:11 AM • Maytag Neptune... • Answered on Apr 19, 2015
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Why does my washer make extremely loud noise on spin and looks like the drum has fallen down?

It sounds as if something mechanically serious happened. Call a repairman and get a diagnosis. It may be a simple repair, but it is more likely to be a difficult and costly one. You have to decide.
4/19/2015 2:44:23 AM • Maytag Neptune... • Answered on Apr 19, 2015
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