Cleaning your head might resolve your problem. Perform the below steps to clean the head:
Print Head Cleaning / Head Refreshing
If the printed nozzle check pattern is broken, missing, or a specific color is not printed, clean the print head (Cleaning) or print head deep cleaning (Deep Cleaning).
Note:
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Cleaning the print head consumes a small amount of ink. Cleaning too often reduces the amount of ink in the ink tanks.
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Print head cleaning is performed when you connect the power cord. Your machine may perform print head cleaning periodically to avoid clogging.
Overview:
Step1:
Print the Nozzle Check Pattern.
To check whether the print head nozzles are clogged, print the Nozzle Check Pattern.
If the print quality is poor, perform print head cleaning.
Step 2:
Perform print head cleaning.
This unclogs the print head nozzles
Print the Nozzle Check Pattern again.
To check whether the print head nozzles are clogged, print the Nozzle Check Pattern.
If the print quality is still poor, perform two print head cleanings.
Print the Nozzle Check Pattern again.
Step 3:
Perform deep print head cleaning.
This is a more powerful cleaning.
Displaying the Maintenance screen
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Ensure that the printer is powered on.
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Press the <Menu> button.
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Press the left or right cursor to select [Maintenance/settings], then press <OK>.
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Press the left or right cursor to select [Maintenance], then press <OK>.
Print Nozzle Check Pattern
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Press the Open button to open the output tray.
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Load letter-sized plain paper in the auto sheet feeder (ASF) or the cassette.
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Display the Maintenance screen on the printer.
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Press the up or down cursor to select [Nozzle check], then press the <OK>.
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Press the up or down cursor to select [Yes], then press <OK>. (The nozzle check pattern is printed.)
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Confirm the nozzle check pattern.
< 1 > The normal nozzle check pattern
< 2 > The abnormal nozzle check pattern
< 3 > Some black ink lines are broken.
< 4 > White lines are present in the color ink pattern.
< 5 > Both black and color inks are not present.
Note:
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When all patterns are printed normally, press the up / down cursor button to select "All A" and press the OK button.
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When any patterns are printed abnormally, press the up / down cursor button to select "Also B" and press the OK button.
Print Head Cleaning:
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Display the Maintenance screen on the printer.
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Press the up or down cursor to select [Cleaning], then press <OK>.
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Press the up or down cursor to select [Yes], then press <OK> to start print head cleaning.
Note:
Do not do any other operations until print head cleaning is completed.
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Print the nozzle check pattern and check the print head status.
Deep (Print Head) cleaning:
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Display the Maintenance screen.
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Press the up or down cursor to select [Deep cleaning], then press <OK>.
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Press the up or down cursor to select [Yes], then press <OK> to start print head deep cleaning.
Note:
Do not do any other operations until print head deep cleaning is completed.
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Print the nozzle check pattern and check the print head status.
Note:
If the printed result does not improve even after doing print head deep cleaning, turn off the printer. Then, after 24 hours or later, do print head deep cleaning again. (After a given time interval, ink could dissolve itself, resulting in ink unclogging.)
I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
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