My washer smells like mold and mildew. I have to wash everything twice or more and the towels are the worst. I never let anything sit there for anytime so that is not a problem. We noticed that water seems to be sitting under a rubber ring (around the door on the inside of the washer). the machine is less then two years old and wehave been having this problem for close to a year now.
What is the mater with us that we are accepting this outrageous product flaw?
Let's put the blame exactly where it belongs and keep it there until manufacturers clean up their act!
What in the world are we thinking when we allow ourselves to be forced
to jump through these ridiculous hoops just do do laundry!?
I am furious and it is over something as stupid as a washing machine! A WASHING MACHINE!!!!
New government regulations for new water efficiency washing machines
has my family’s clothing smelling like a stinking, rancid, moldy
basement! This is absolutely absurd! I have been told to change
laundry detergent, run hot bleach water through my washer and, get
this; my washing machine is 1 year old and my clothes smell filthy!!!
The mold and mildew from these nasty machines have wreaked havoc
through skin rashes and allergies in my children!
I paid $1,000.000 for this da*ned washing machine and THIS is what is
being sold to the public under the disguise of efficiency!!?? I have
been on the phone about this problem. I have, over the past 3
months, with a technician on the phone, been instructed to do the
following:
*Make sure I use high efficiency detergent THAT will fix my problem.
Wrong.
*Cleaned the lint trap (..that is stupidly behind a metal access plate
that you have to use a screwdriver to remove screws to get to it EVERY
TIME) and THAT will fix my problem.
Wrong!
*Cleaned the water hoses; THAT will fix my problem.
Wrong!
*Cleaned the gasket around the door. THAT will fix my problem
Wrong!
*Cleaned the tub with bleach water. THAT will fix my problem.
WRONG!
*REMOVED the hoses and cleaned the pump. THAT will fix my problem.
WRONG AGAIN!
*Take the pump out entirely and clean all inlet, outlets and hoses. THAT will fix my problem.
WRONG! WRONG!! WRONG!!!
NONE of this fixed my problem of filthy, wet, stinking, rancid clothing
that has endangered my family's health! I even washed my children's
clothing out by hand in the bathtub and put them in the washer just to
rinse and spin and they STILL smelled horrific.
Finally, at the end of my rope, I returned to the appliance store from
which I purchased this machine and they have told me that they cannot
accept a return. They will not accept a return and I have to deal
directly with GE. I HAVE dealt with GE up until the final straw when I
they told me I needed a new pump, but so sorry, your warranty JUST
expired 3 days ago!!!
Furthermore, my pump was fine. I did NOT need a new pump and have now
been told that I cannot return the new, unused pump that cost me
another $183.00. I have now been told that this is a problem with ALL
front loading washing machines and I should do the following:
*First, run a full complete wash cycle on hottest setting containing Bleach – * Note: wash cycle takes 1 hour and 20 minutes
*Next, run a full wash cycle on hottest setting using high efficiency laundry detergent for another 1 hour and 20 minutes
*Next, run a full wash cycle on hottest setting using Cascade automatic
dish washing detergent for an ADDITIONAL 1 hour and 20 minutes
*Next, using Bleach water, wipe down entire interior of washing machine
*Next, using clean white cloth, wipe entire interior of washing machine dry
*Next, leave door ajar to air out machine
*Finally, I have now been informed that I cannot use fabric softener in
the machine even though there is a fabric softener dispenser right in
the machine because the new front loading machines cannot handle fabric
softener!!
Furthermore, I was told that this is new technology and since it is so
new, no one really knew these kinds of problems were going to manifest
themselves and I just need to try to work with these problems because
it is not the manufacturers fault but the GOVERNMENT’S fault! Sorry.
Are you kidding me??
Now I have a $1000.00 piece of junk that the appliance companies are
pawning off on unsuspecting consumers and hiding their horrible designs
by blaming the government.
So, now this is what I want!
I want the legislature to force manufacturers to properly inform the
public of these problems and those who did NOT inform consumers of
these issues, COMPENSATE their customers for the $$$$$ it has cost us
and the misery and frustration caused by THEIR neglect by NOT informing
the consumers of these issues. I want this to be retroactive BACK to at
least the year 2005. Furthermore, I want compensated for the cost of
buying a top loading washing machine in an effort to keep our families
away from the mold and mildew and filthy mess this has caused! Finally,
I want manufacturers to own up to the fact that they disregarded the
health and safety of consumers in their efforts to profit as much as
possible while touting efficiency.
Now I have heard that they have a new 'product' they can sell to us to
inhibit the stench of mold and mildew. This is absolutely unacceptable!
This is outrageous and we need to speak out about this and make sure our voices are heard!
Posted on Dec 12, 2007
LG Tromm washer WM2688HWM tE error code. Very easy to remove and replaced the thermistor, BUT still, it's not working, tE error code still there. ????????????
LG Tromm Washing machine te error. The manual says to call for service. Not much help there. The reason for the error is the thermistor circuit (resistive element that becomes less resistive as it increases in temperature). The thermistor acts as a heat sensor. In many cases, the error occurs because the wireing harness is too tight at the bottom of the drum and one of the wires in this circuit becomes disconnected with all of the movement of the drum (unbalanced load, normal cylcing etc).
1. Unplug the washing machine from the wall. The thermistor circuit is at line voltage (110 in the U.S.) and it will bite! So do this first before proceeding.
2. Move the washer out so you can get access to the back of it.
3. Remove the stainless panel (the one that is not painted, it is large (aprox. 16x18 inches). It is held in place by 4 phillips screws.
4. Locate the thermistor connection block near the bottom of the machine, at the center of the wash drum. It is the small white connector that has two wires running to it. One wire is dark blue, the other is light blue. Insure that neither wire has pulled out of the connector. If either of them have, repair the connector and provide enough extra wire ( aprox. 2") to provide cable relief.
5. If the cable connector and wires are ok, there are other solutions here that recommend either cleaning or replacing the thermistor.
Good luck to you.
Posted on Aug 04, 2009
My machine stopped spinning and now there is standing water inside. How do I drain it so it doesn't smell? The repairman isn't coming for several days.
open the little square panel at the front and pull out the hose. then pull out the plug or make sure the hose isn't blocked. then turn the bigger screw and the water will come out the hose
Posted on Mar 10, 2012
I have the LG Washer Tromm- and they said the water drain pump needed to be replaced. they charged me $50 to come out and look and another $250 to replaced the drain pump. Is $300 excessive?
Have the same problem , but when it gets to the drain cycle ( about 12 min left ) will chime and show an i con on display ( washer with a hose on bottom left with an X on it ) and it doesnt drain. I un plug and let sit for awhile , turn on and go to no spin and it will manually drain ( sometimes ) Do I need and New drain pump?
Posted on Jun 05, 2009
Our LG is giving us the te error code again. Can the thermistor be replaced by my husband? Is it a part we can order and take care of ourselves? We live in a small town and can't find an appliance repair place to help us. Really don't want to haul the machine somewhere. Thanks!
treegirl
Yes - repeated tE error solved by simply making sure the connections to the thermistor are tight. I had repeated tE error codes - my wife called service, and when the service man I told him I thought that the tE was a thermistor error...he said "this machine (WM2455HW) doesn't have a thermistor - it is all solid state". It sounded suspicious to me ... and then he "placed his hands on the machine" (claiming that it wouldn't reset by the button combination) and pronounced that we'd need a $290 control board (you can get them for $155 at Sears) and $170 labor + tax.
All of this just didn't make sense to me since 1) a thermistor IS a solid state device, 2) an intermittent problem is RARELY a problem with the solid state electronics (though occasionally, components can overheat and fail intermittently), 3) everything I'd read suggested the tE indicated a thermistor error...and 4) intermittent errors are OFTEN caused just by poor connections on electronic devices.
Well, I dug into the machine, found a thermistor (clearly labeled on the wiring diagram inside the machine), tipped the machine on its back to get access to the thermistor, unplugged the connector to the thermistor and pulled it out of the rubber grommet that anchors it to the wash drum. Then I squeezed the connectors on the female plug end to make a tighter connection and reconnected everything. I then opened the main control board and unplugged all plugs and reconnected them in case there was a bad connection to the main control board.
Guess what - everything works fine now - NO PARTS - and yes, there was a thermistor in the washer (the service man wasn't correct in saying there was no thermistor).
I am concerned that this may be a real scam. Certainly it could be that the service man comes out, says it is a control board, charges for a control board and in fact replaces the board even though it is still good. Taking the old (and new-appearing) control board to the next house where the same claim is made. They can pocket the $290 and the service call.
I probably would not be so cynical about this except for the fact that the service man specifically contradicted what I said about suspecting a thermistor problem and told me specifically that there was no thermistor in this washer (my wife witnessed this).
How can you trust the service folks anyway?
Posted on May 23, 2010
I have an LG WM2688HWM front load washer that has developed a leak at the front left corner of the machine. It appears to be about two tablespoons per wash. Enough water has leaked over time that the leveler has rusted. I removed the top and front to inspect. I see evidence of liquid coming from the front of the soap dispenser and dropping on the door hinges, but nothing was wet at the time the leak was discovered. The hoses and door seal do not appear to be punctured, and the filter screen/pump unit does not show signs of leaking. The source of the leak is not clear. Has anyone seen a similar leak?
Is the leak on the same side as the hinges? If yes I'm guessing someone overstressed the hinge when opening the door too widely or by leaning on the open door and the seal is just barely tight enough now. Crack the door open half an inch and eyeball the door gap from top to bottom on the open side to see if the door is unevenly hinged - you can use a ruler to help measure but you need to keep the door immobile while comparing top and bottom gap widths. Tape a hard wedge in place in the doorframe to help with that. Fix for that? Pressure on the door in the right direction to straighten the hinge mount.
Posted on Feb 25, 2014
I have the LG Tromm Steam Washer - bought it Oct. 2007 and have enjoyed it. The last 3 months or so after every wash the detergent dispenser is full of water with some detergent in the bottom. What is causing it and how can I fix it? I called customer service in California and they were no help at all.
And yes --- I use only He detergent--usually All He 3x.
sounds like you have calcium build up, this happens alot with LG's. need to take out the dispenser and clean the calcium with industrial lime away, that only works good for me, but others will do, also use a sharp object, like a ice pick or finishing nail, to scrape off any left over hard residue.
the calcium will clog all the holes in the dispenser.
if this doesn't solve your problem, then there is one thing left
just email me and ill give you the other solution.....
[email protected]
dave
Posted on Dec 12, 2008
On all cycle, I observed the entire cycle and no water sprayed. No water coming out of the holes rather water slowly coming out of the drum holes during rinse cycle. The first tech that service the unit has no knowledge of this new model. Second tech with an impressive lap top computer, said it is "normal"(???) that there is no noticeable water (no water at all) coming out of the jet spray. I don't believe it or else that jet spray unit is a useless part of the washer.
Could it be that the water tube connecting the jet spray (if any) was disconnected?
If no water is coming out at all, it might be that the inlet filter is clogged or the Est. time shows the code IE. To clean out the inlet filters, unplug the washer, turn off the water, open the valves, take a filter cap thing and try rinsing it out. To put it back to operational use, reverse the steps above.
Posted on Mar 30, 2008
lg front load washer with a tE error code and switched the thermistor that was located when I took the top off the washer and it ran two loads fine but code is back...I noticed online they keep saying the thermistor is on the front of the washer but I found mine on top when I took the top off? is there two or did I replace the wrong thing?
As many suggest, the tE error means there is a thermistor error. On my machine, simply unplugging the machine, tipping the machine backwards (careful! ... I put a few blocks under the front legs so I could work under the machine)...and the thermistor was under the drum, with a 2-wire lead going to it. It was easy to unplug, tighten the plug (squeezing the connector), plugging it back in. The machine has now worked fine ever since this simple procedure with no failures.
Posted on Nov 09, 2013
The plastic window in my front load Tromm washer was cracked and broken and I'd like to replace it, where do I find the part?
Stop Kicking Your Washer!!! First! The glass is a material Hybrid from the NASA Apollo Space Program! That was Some Kick! Can't buy Just the Laminar Plastic Piece. You have to purchase THE ENTIRE DOOR dummy! Go to Sears.com, They will Love your Money and deliver via Space Shuttle Free...LOL
If you need further help, reach me via phone at https://www.6ya.com/expert/steven_b77d19396bfe2249
Posted on Dec 17, 2013
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