LG WM2688HWM TROMM SteamWasher - Answered Questions & Fixed issues


LG Tromm Washing machine te error. The manual says to call for service. Not much help there. The reason for the error is the thermistor circuit (resistive element that becomes less resistive as it increases in temperature). The thermistor acts as a heat sensor. In many cases, the error occurs because the wireing harness is too tight at the bottom of the drum and one of the wires in this circuit becomes disconnected with all of the movement of the drum (unbalanced load, normal cylcing etc).

1. Unplug the washing machine from the wall. The thermistor circuit is at line voltage (110 in the U.S.) and it will bite! So do this first before proceeding.

2. Move the washer out so you can get access to the back of it.

3. Remove the stainless panel (the one that is not painted, it is large (aprox. 16x18 inches). It is held in place by 4 phillips screws.

4. Locate the thermistor connection block near the bottom of the machine, at the center of the wash drum. It is the small white connector that has two wires running to it. One wire is dark blue, the other is light blue. Insure that neither wire has pulled out of the connector. If either of them have, repair the connector and provide enough extra wire ( aprox. 2") to provide cable relief.

5. If the cable connector and wires are ok, there are other solutions here that recommend either cleaning or replacing the thermistor.

Good luck to you.

LG WM2688HWM... | Answered on Apr 27, 2019 | 19,325 views


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LG WM2688HWM... | Answered on Sep 05, 2018 | 394 views


Sal De



  • LG Master
  • 2,650 Answers
Go here,put your model number in to see all parts in your washer,if you think you can change out the hose then do it,find the hose on the diagram,get the part number and order it,or the hose could have pulled off from an unbalanced load but you're looking at it,if it has a hole in it replace it,if it just has to be realigned then do it.this ain't heart surgery lol.just unplug the washer before you open it up.good luck with it.

LG WM2688HWM... | Answered on Feb 11, 2018 | 277 views


I have this problem with my Siemens machine, it is due to mainly running low temp washes and bateria building up in the hoses etc. (more prevalent if the machine is connected directly to the sink and not on a stand pipe). I run a 90 degree cycle every 4 weeks with the machine empty except for two capfuls of baby sterilisng fluid (approx half a mug) I buy stores own as it is cheaper than miltons. The first time I did mine I ran the cycle twice to be sure it was cleared out. My machine is six years old and the first smelly signs were when it was about a year old, I run the maintenance wash religiously ever 4 weeks and run a machine descaler such as oust thru every 4-6 months. Hope this helps. Roni. (ps don't be tempted to use bleach as it foams up and can cause more problems!!)

LG WM2688HWM... | Answered on Nov 24, 2017 | 128 views


Major job! I would suggest looking up a help video on YouTube or repair clinic if you are mechanically inclined.

LG WM2688HWM... | Answered on Oct 12, 2017 | 102 views


Take top off, take control panel off, take front off. Now you can get to pump. Check videos from repairclinic.com, appliancepartspros.com or YouTube.com for how to. Not that hard. Just many steps.

LG WM2688HWM... | Answered on Aug 23, 2017 | 395 views


Follow the link for help diagnosing this error code http://www.lg.com/us/support/product-help/CT10000010-1337714738535-oe

LG WM2688HWM... | Answered on Jul 13, 2017 | 66 views


Go to appliancepartspros.com or repairclinic.com. Enter your model number. Look thru parts until you find the pump. There you will find a how to video. Pretty easy repair/replace. Good luck.

LG WM2688HWM... | Answered on Apr 29, 2017 | 210 views


Water remaining in soap dispenser. In front loading washers made by LG (some Kenmore too), water may remain filled in the soap dispenser after the wash cycle. This may be caused by the siphon tube being contaminated by detergent residue. To clear it, remove the siphon cover from the tube, and clean them thoroughly, making sure that all residue is removed. Replace the cover and make sure it seats properly all the way down. This will ensure that the siphon starts and continues until the dispenser tray is emptied. A small amount of water, a half inch or less, remaining is normal. There is a video on YouTube that suggests buying a new detergent tray. Try cleaning it first. There are no parts that will break or wear out under normal use.

LG WM2688HWM... | Answered on Feb 12, 2017 | 164 views


You have to check and replace the motor capacitor. There would a starting capacitor attache to motor. You have to replace that.
If you wish to get some details; check the site linked here. Pull up older posts.
http://electro-medical.blogspot.com/

LG WM2688HWM... | Answered on Sep 02, 2016 | 83 views


That will depend on what your options are, and what you can afford.
First, get a estimate on repairing your machine from a reputable dealer.
Then, price a new machine, and perhaps a guaranteed used machine.
Understand that washers are more and more being made by "robots", and often will not last more than 7-10 years.
\Also remember, the more electronics in the machine, the more things that can go wrong with it.
Some people opt for the most simple machine you can buy.
God bless your efforts.

LG WM2688HWM... | Answered on May 24, 2016 | 49 views


LE code means locked motor error. you need to check the Hall Sensor. unplug the power, remove the rear washer panel, locate the Hall sensor connector on the stator behind the rotor. you can test it with an OHM meter for failure. it may just be an unstable connection.

LG WM2688HWM... | Answered on Mar 16, 2016 | 888 views


THE CL ERROR CODE IS CHILD LOCK, PRESS AND HOLD THE PREWASH BUTTON FOR 3 SECONDS AND IT SHOULD TURN OFF........ BUT IF THERE ARE OTHER BUTTONS TO PRESS TRY IT OUT, THE OLDER LG'S HAD TWO BUTTONS TO PRESS, SO IF YOURS ARE THE OLDER ONES TRY IT OUT..... IF THIS HELPED OUT, PLS LEAVE A FEED BACK. I DO NOT ACCEPT PAYMENTS FROM ANYONE ONLY FEED BACKS, IT MOTIVATES ME TO HELP OUT OTHERS WHO NEEDS HELP....................

LG WM2688HWM... | Answered on Mar 16, 2016 | 1,144 views


IE error mostly means not filling completely with water or very slow fill

LG WM2688HWM... | Answered on Feb 10, 2016 | 110 views


SOMWE TIMES THE TUBE LINES CAN GET BLOCKED OR CLOGGED OR EVEN HAVE LEAKS, YOU WILL HAVE TO TAKE OUT THE DISPENSER AND CHECK CONNECTING TUBES. ALSO TRY POURING VINEGAR INTO TUBE AND LET SIT FOR AN HOUR OR SO

LG WM2688HWM... | Answered on Jan 29, 2016 | 120 views


ur using to much powder.remove drawer from machine and clean away all the excess gunk

LG WM2688HWM... | Answered on Nov 18, 2015 | 91 views


probably blocked up with excess powder.pull drawer out of machine carefully.not forcefully then clean up all the gunk and put back in machine

LG WM2688HWM... | Answered on Nov 18, 2015 | 66 views


Hi Guy,

The main PCB has most likely failed and will need to be replaced.

LG WM2688HWM... | Answered on Nov 11, 2015 | 89 views


Is the drain hose at the same height as the top of the washer?

LG WM2688HWM... | Answered on Oct 22, 2015 | 162 views


take the tray out, take the white indicator off and clean everything

LG WM2688HWM... | Answered on Sep 06, 2015 | 54 views

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