20 Most Recent Neff H7871 Convection/Microwave Oven Questions & Answers

Hi Bill, I am having a same problem I have managed to order the glass from:-http://www.4neff.co.uk/cgi-bin/product.pl?PID=876912&query=Neff%20H7871N1GB%2f01&model=H7871N1GB&path=1278581. Open the door.2. Take out the 2 screws just behind the handle, on the inside of the door, the door should flop down at the handle end.3. Hold the door handle and pull the door out. It is only housed in by a slip in hooks at the bottom end.4. Once you remove the door you will see the inner metal mesh and the inner door behind it.5. Remove the 16 screws holding the inner glass with a special star type screw driver bit no T30.6. Once you done that the glass housing holding the inner glass can be carefully prised free and taken off the inner door assembley.7. Once you done that remove and inner glass, and be carefull to leave the glass glass seal intact, clean around the frame housing and the seal then replace the new inner glass and reverse the process.PS. Becareful of the inner door once you've removed the outer door, as the hinges holding the inner door tend to shut quickly as there is less weight on the hinges. It will do the job if you follow these instructions.Good Luck. AL

make this and fix it. God bless youA power surge or random non-reproducible action of the universe may have resulted in the controller's program ending up in an infinite loop. Pull the plug for a minute or two to reset it.

The bulb is positioned at the top of the oven, accessible only from the outside. You'll need to pull off the top and bottom trim strips, remove the bottom trim strip locators, remove 2 fixing screws from the left edge of the oven (with door open), and the 2 fixing screws from behind the top trim strip. The oven should then just slide out. You only need to pull it out 6 inches or so to gain access to the bulb cover. You'll need a T20 driver to remove the cover, then the bulb unscrews as it has an SES fitting. Bob

If the "frequency" of the squeaking is a low frequency, the I would suspect the turntable motor or stirrer motor (if so equipped).If it is a higher frequency, I would suspect the cooling fan or hood fan motor.

see the video and use the common sense to fix it. God bless youhttp://www.youtube.com/watch?v=PQe9DE3FS20