20 Most Recent Roper RT18DKXKQ / RT18DKXKT Top Freezer Refrigerator - Page 5 Questions & Answers


If the refrigerator isn't cool, you need to answer some questions, then see if the compressor is running. First, answer these questions: Is the refrigerator completely dead? If so, see “It's stopped completely.” Is the thermostat knob turned to the proper setting? If not, reset it. Next, see if the compressor motor is running The compressor is a football-sized case with no apparent moving parts. It's on the outside of the refrigerator at the back near the bottom. If it is humming or making a continuous noise and your refrigerator is still not cooling, there may be a more serious problem with one or more of several different components, we recommend contacting a qualified appliance repair technician for further help. If the compressor is not running but you do have power to the refrigerator, there may be a problem with one or more of these: The compressor The Thermostat The overload, relay, or capacitor The defrost timer The condenser fan motor

Roper RT18DKXKQ... | Answered on Mar 31, 2010


needs at least regassing

Roper RT18DKXKQ... | Answered on Mar 27, 2010


Good day,
Usually caused by the machine in a cool area or room, along with the machine not getting enough door action, both freezer and fresh food.

Domestic refrigerators are designed to be used as just that. Domestic refrigerators.
Normal kitchen temperatures, followed by minimum of 7 freezer door openings per day spread over 14 hours as well as 22 to 26 fresh food door openings over the same period of time.

In other words, it's not getting enough activity daily. Common problem in doctor offices.

The best model for that type of application in the past was the Amana bottom freezer model. where the primary control was located in the freezer, nailing the freezer temp, and the top controlled by a pneumatic damper controlling the fresh food section, but I do not know if their current model still uses that system.

One option,space permitting is a small chest type freezer added to what you have.

Roper RT18DKXKQ... | Answered on Mar 15, 2010


well unfortunately it sounds like a capillary tube may be stopped up and u may have to call a tech sorryi cant help more

Roper RT18DKXKQ... | Answered on Mar 01, 2010


It could be a loose connection where the power cord is connected to the refrigerator inside or a bad power cord. If that doesn't solve the problem you may consider calling a repair person.
Good Luck,
GilShultz

Roper RT18DKXKQ... | Answered on Mar 01, 2010


defrost unit.remove bac panel on freezer and unclog hole where water collects

Roper RT18DKXKQ... | Answered on Feb 25, 2010


check if compresor is running. relay on it tends to fail

Roper RT18DKXKQ... | Answered on Feb 11, 2010


You fridge has a broken defrost controller or a broken heating element.

Go to Roper online to find your parts and then see if you can buy them either at applianceparts.com or ebay. These are good cheap ways to get your stuff sent directly to you!

Then, unplug the fridge, thaw it out. And while its unpowered and thawing replace the two parts. Refer to your units parts diagram for parts locations. The controller should just be hiding down underneath or in back and the defroster heating element is usually under the freezer.

Good luck and be careful!

Roper RT18DKXKQ... | Answered on Feb 08, 2010


you have a blocked drain.i use a steamer to clear the drain,they cost around 50 bucks,take off the back wall.melt out ice with hair dryer,crack out as much ice that you can with plyers or hammer,gently hit it and it will crack out if the floor is a sheet of ice and a putty knife comes in handy,when you melt out and remove ice stick the tip of steamer in drain and clean the drain out,hit it for 10 seconds then stop wait a minute and hit it again,you don't want to damage the drain line it's plastic so take your time,pour hot water down drain to make sure it's clear you might have to use hair dryer and heat up the inside of ceiling in the fridge section in the middle of back wall and ceiling where the drain is, the air ducts are there also,whenwater stops dripping you'll know you melted all the ice,good luck

Roper RT18DKXKQ... | Answered on Jan 23, 2010


I had a customer that had the same problem with is water dispenser on frig . he replaced the water valve / but it didn't help / so he replaced the dispenser control still didn't help . this only hapened during the night . so he set up his cam coder for over night and you know what he found . in the middle of the night his dog would get a drink and dribble all over the floor . . i don't think this is your problem . but you never know . **** . . no easy fix .. ****

Roper RT18DKXKQ... | Answered on Jan 06, 2010


Your refrigerator has a drain that leads to the exterior drain pan beneath the refrigerator. Occasionally this drain can become clogged resulting in standing water inside your refrigerator. A similar drain exists in the freezer, which when clogged results in ice build up on the floor of the freezer.

The drain is located either on the floor of the refrigerator, beneath the vegetable crisper, or in the wall behind a drain funnel.

Clear the drain by forcing a solution of water and bleach or water and baking soda into it with a basting syringe. If the solution will not flow through, slide a length of ¼ inch flexible tubing into the drain tube to push the clog through to the drain pan. Remove the tubing after clearing the clog.

NOTE-(This may be a leveling issue as well)

It is important for the refrigerator to be level. If it is not level, doors may not open or close properly and may not seal tightly. Also, drainage from the defrost cycle might be impaired as might the ice making cycle. The appliance was engineered based on it being installed in a level position. While there may be some tolerance for out-of-level installation, the appliance will operate at its best when properly leveled.

Place a level on top of the refrigerator near the front. Do not put it on the door because the door may not be aligned with the refrigerator case. Check that the refrigerator is level from side to side. Next turn the level to check that it is level from front to back.

If it is not level, adjust one or more of the adjustable leveling feet until it is level. The feet are bolts that can be turned to raise or lower the refrigerator. If they cannot be adjusted with your fingers, use a crescent wrench or pliers.

If you have an ice-maker, it should also be checked for level after first leveling the refrigerator. An ice-maker that is out of level will spill water into the ice bin or into the freezer. It can be repositioned by loosening the mounting screws, adjusting it for level and then re-tightening the screws.

Roper RT18DKXKQ... | Answered on Jan 05, 2010


Sounds like it could be the compressor has given out.

Roper RT18DKXKQ... | Answered on Jan 05, 2010


if tapping on control start's it up then i would replace cold control / as is see it . this is the problem . / **** hope this helped . ****

Roper RT18DKXKQ... | Answered on Jan 02, 2010


Check the evaporator fan in the freezer for proper operation and/or icing.
Improper air flow would result in the problems you are experiencing.
If the fan is good - the next failure would be the defrost timer.

Thanks for using FixYa!!

Roper RT18DKXKQ... | Answered on Dec 30, 2009


You want to check a couple things.
1. Look inside the freezer. Is the freezer fan running?
2. If the freezer fan is running check the air vents. Remove the food from the freezer. Remove the bottom freezer liner panel to access the air vent in the rear center of the freezer. It will be frozen closed with ice. Defrost it with a hair dryer.
3. Make sure all dial settings are set at their mid-points.

Roper RT18DKXKQ... | Answered on Dec 22, 2009


Normal 0 MicrosoftInternetExplorer4 st1\:*{behavior:url(#ieooui) } /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-fareast-font-family:"Times New Roman";} Your evaporator coils frost up in normal use and every eight hours or so the entire unit shuts down and the defrost heater comes on to melt the frost. This cycle last about 20 minutes. The melted frost drips into a drain pan and through a drain tube to the drain tray under the freezer/refrigerator where it's evaporated by the condenser fan.


Your drain tube may be stopped up with ice at the upper end because it drains too slow because it's stopped up at the lower end in the evaporator pan under the unit at the floor. It can get dust and mold in it. Once you get the ice out at the top a little pressure with a turkey baster will usually clear it out. Flushing it out with hot water and clorox may help.
Make sure it drains quick enough to prevent refreezing. . The drain should be located below the evaporator coils on the lower back of the freezer.

Roper RT18DKXKQ... | Answered on Dec 10, 2009


Hi, more then likely it would be the defrost timer that is causing you're problem. On some models they are located at that back bottom corner, mounted with a couple of screws.If you can't locate it, look at the schematic on the back and look for DFT and locate it from there. This will be the problem. Defrost timer failing.
Best of Luck,
Shastalaker7

Roper RT18DKXKQ... | Answered on Nov 24, 2009


i find it hard to believe the compressor is going out,if the fridge is staying cold,put a thermometor in the fridge and it should stay about 32 degrees,ideally around 40 is a good temp.if the freezer isnt staying below 32 degrees then it sure sounds like a thermostat problem.But i have heard of computers in these newer refridgerators but havent worked on any just yet.

Roper RT18DKXKQ... | Answered on Oct 09, 2009


it sounds to me like the drain is plugged in the freezer. When the freezer goes into defrost the water vapor gets pulled up by the fan and blows into the fresh food side via the air baffle in the back of the fresh food side. Take the back cover off the freezer and break up the ice and pour some hot water down the drain and if you have a small hose to shove down the drain and that will help you out as well...good luck!!!!

Roper RT18DKXKQ... | Answered on Oct 05, 2009


Unplug the power to the Fridge, take the items out of the freezer. There is a bottom tray that's inside the freezer that has 2 or 4 screws, remove the screws that holds the floor to the freezer and lift it out. You will probably see a sheet of ice on the bottom of the freezer. You may have to take off the back cover which is inside the freezer, it covers the evaporator. Then you will want to defrost the ice, do not use a heat gun it will melt the inside of the freezer. Best way to thaw it is leave the power off and melt it with hot water (not boiling). Either wet vac out the water as it melts or use a hand towel to mop it up. Sometimes a turkey baster will work to squeegee it out. There is a drain hole in the back that you will see as the ice begins to melt. That needs to be clear and the only way to clear it is to cover it with hot water. You will know that it clears and working when you see the water drain out thru the drain hole in the back of the inside of the freezer. By the way the drain drains thru a pipe thru a tray that's on top of your compressor. That's what heats it and makes it evaporate. Be advised that as you see that it is clearing, you can stop dumping water down there as some may get on the floor as the pan may overflow and dump water on the floor. If that happens, just mop up the water from the floor. Now put it back together again and plug it back in and you should have no further problems.

Roper RT18DKXKQ... | Answered on Oct 04, 2009

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