20 Most Recent Canon BJC 4300 InkJet Printer Questions & Answers

Do a power reset and then try.

You will need to clear the "print queue" of those failed print attempts.goto START--->Control Panel--->Printers and Faxes at the top, click on View, in the second section, choose -Tiles-.Locate your printer's Icon, and see if the number below the pic is greater than 0. If it IS, then double-click it, a new window will open. Click on the -Printer- drop-down list, choose "Cancel all Documents" (this can take up to a min.) If the docs do not clear after a min, then do it again. Once they're all gone close that window.Sometimes the plastic "guides" in a paper-tray, (which report the paper type to the printer,) become slightly out of place and report the absence of paper, though it really means -paper of the correct type-; because it thinks the wrong-sized paper is loaded. This can happen when a good-sized chunk of paper is dropped into that space and the paper pushes on the -guides-.Move the length, (if any,) and width paper guides away, then back to their proper positions and see if that helps.Tallon41

Take a look at my tip on cartridges it may save you a lot of time and money

http://www.fixya.com/support/r3845491-ink_cartridge

OR

Read on and see if any applies to you.
Check that you removed the protective tape. some cartridges have two of these pieces of tape one over the head and possibly on on the contacts to the printer.

If you recently re-filled or had the cartridge refilled or even bought one of the many cheaper replacement cartridges you should read on

Most modern cartridges have an ink level chip built on to them.
Should the level drop below 25% then most of these chips lock up and will not reset.

Re-filling them will have no effect

If you are lucky you should be able to find either a chip resetter around on the INTERNET or maybe even local

OR

Even better empty cartridges that never need to be reset.
The second option is my preference

I realise these are not for your specific printer but there are others listed on both those sites as well.

cheaper cartridge problems have been on the rise recently and that is for ALL makes of printer.
If you try to clean the contacts be VERY careful cleaning contacts and ONLY use isopropynol on a lint free bud or cloth.
Also be very gentle.

I have seen the contacts cleaned and cartridges ruined with other methods of cleaning.
Rubbing too hard can also cause a badly set chip to move making it inoprable.

I dont like full prices replacements either which is why I always provide the links
I usually reccomend that people take back any cartridge that does not work right from the get-go.

I dont know of anyone who has had a problem doing that be it a shop refill or otherwise.

No matter if I paid $1 or $100 for a cartrdige I would still expect it to work
Hope this gives you the information you need

Bob

EXMod

It would be very decent of you to consider the quality of our experts answers and judge them accordingly as you pass through FixYa.

Thank you

Canon drivers are available from Apple here.

Sometimes the printhead itself gets clogged. You can remove it with the green lever to the right of it. Take both cartridges out, take the printhead alone and soak it in lukewarm water for an hour. Rinse when done. You will likely see lots of black ink in the water that has been softened and removed from the printhead. Blow excess water off or leave it to dry. Put known good cartridges back in and you should be ready to go. Done this many many times.

If cartridge is in the middle and won't reset to the right, it is likely a bad printhead (BC-21e).

Do you have another printhead (BC-21e) to try? That likely is it. I keep a spare around at all times. There are substitutes on ebay (Apple M3328G/A, etc).

Sometimes the printhead itself gets clogged. You can remove it with the green lever to the right of it. Take both cartridges out, take the printhead alone and soak it in lukewarm water for an hour. Rinse when done. You will likely see lots of black ink in the water that has been softened and removed from the printhead. Blow excess water off or leave it to dry. Put known good cartridges back in and you should be ready to go. Done this many many times.

Did you remove the seals from the cartridges???

Please double check this and then go into the printer program (in the control panel) and run the cleaning routine.

Thanks for your interest in FixYa.com

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turn printer on then lift the lid after a few seconds the cartridges will come to rest in the middle of the lid opening then just lift the cartridge out by holding clip in and pull the cartridge up when you put the new carttridge in simply load it in then push down near the end where it says push hope this helps regards Jim

Normal 0 Driver could be corrupt.
Disconnect the printer or at least be sure it is turned off. I'd do both and reinstall the CD software program that came with the printer. When the software program asks you to connect the printer to the USB port, do so and it should again work properly.
Hope this helps. Bud

you may have touch/damage the sensor when you force the head... try to reinitialize your printer and reinstall the cartridge

To pin it down to a hardware fault, you may need to remove the printer from the usb port, uninstall driver and re start pc. Check your printer and faxes folder to make sur there are no other canon printers listed, if so delete. Re install printer driver, then when prompted connect printer to a different usb port and see if windows recognises your printer and is installed ready to use. Try again and if the same problem you know it's the printer thats faulty

It always helps to replace with the correct brand as cheaper versions do fail, also if you had replaced it with a BC-20 from Canon, the supplier may replace it for you. It would be a good idea to trust the printer at this stage, try a Canon BC-20

You will have to install the driver first...click the link below...It may also be a good idea to donload the product manual as well..
http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=DownloadDetailTabAct&fcategoryid=329&modelid=7980

You either have corrupt printer drivers or pc hardware issues. I would turn printer off. Unplug it and leave it off. Now uninstall it completely. Make a back up copy of your printer disc to eliminate it as a cause, and put aside. Now, on your pc run antivirus and antispyware (you should have these alredy!) I recomment avg free for both. Also run a registry repair progrsm like regcure (always do a restore poit save first, and make a backup copy of registry first beforehand. Sometimes registry repair can leasd to more issues and you have to go back to past settings. Now, reinstall printer with the backup disc, not the original and post back to let me know if this helped.

i assume the cleaning method that you perform is offline (taking the cartridge our and clean them). I suggest you clean the head during the printer on.. try to perform below steps per the manual Cleaning the printer Printing the test pages Cleaning the print head I assume you do not have the manual anymore (no DVD) i list down the step below Its a bit long manual I suggest you download them from the canon website.. if you still have problem I can send to you the BJC 4300 manual Cleanning printer Make sure the printer is turned off before cleaning it. It is a good idea to unplug the AC adapter also. Do not clean the exterior of the printer with volatile liquids such as thinners, benzine, or any spray-type or chemical cleaners; doing so will damage the surface of the printer. When cleaning the printer, avoid the area near the print head on the BJ cartridge. Do not touch the print head. Ink may leak out and cause stains. Clean the printer regularly to avoid printing problems. Remove any ink mist or paper debris from the interior of the printer using a soft cloth moistened with water. Clean especially well around the platen area. If the rollers become dirty, you can clean them using a small soft brush. Clean the exterior of the printer with a soft cloth moistened with water. Clean away smudges and dust. Do not use paper products (such as paper towels or tissues) to clean the inside of the printer. Printing the Test Pages You can print these test pages to check the operation of your printer and your print quality. Test A This test prints a repeating pattern of characters. Demonstration This test prints a sample page describing the printer's features. Printing the Test Page From Windows You use the Test option on the Control tab in your BJC-4300 Printer Driver for Windows to print a self test, demonstration page, or a nozzle test pattern. Before selecting a Test option, make sure paper is properly loaded in the sheet feeder (see Automatically Feeding Paper starting on page 3-7). Click on the Test option and then click on the Print button. Printing the Test Pages Using the Operators Panel To print a test page, make sure the printer is turned off and paper is loaded. Press and hold the POWER button until you hear the number of beeps that correspond to the test page you want to print. Test Page Number of Beeps Pages Printed Demonstration 1 Continuous Printing Status Information 2 1 Page Test A 3 Continuous Printing Nozzle Test 4 1 Page When you release the POWER button, the test page starts to print. *All self-test prints require Letter or A4 size paper. Using a smallersize paper for a self-test print will result in parts of the printoutbeing printed directly on the platen. All self-test prints are printed in accordance with the current printing settings (font, printing mode, etc.) *Red- Information for technician not included in the user manual Cleaning the Print Head Your printer is equipped with a print head cleaning function to ensure constant high quality printing. Cleaning the Print Head From Windows If you are using Windows, you can execute print head cleaning from the Control sheet in the printer driver. Simply click on Clean Ink Head. 4300 Chapter 4 Page 6 Cleaning the Print Head Using the Operators Panel If you want to clean the print head from the operator panel, follow these steps: 1 Make sure the printer is turned on. Make sure the green POWER light is on. 2 Press and hold the RESUME button for at least two seconds until the printer beeps twice. The POWER light will blink for several seconds while the print head is being cleaned. Perform the print head cleaning only when you encounter a print quality problem. Unnecessary and repetitious cleaning will waste ink. If you execute the print head cleaning while paper is manually loaded, the printer will eject the paper and then perform the cleaning. 4300 Chapter 4 Page 7