20 Most Recent Phil & Teds E3 Jogger Questions & Answers

Hi Lou We would recommend you contact Phil & Teds directly for assistance STROLLERS BABY PRODUCTS FOR YOUR PARENTING DAY

Hi Rachel We would recommend you contact Phil & Teds directly for assistance STROLLERS BABY PRODUCTS FOR YOUR PARENTING DAY

Hi We would recommend you contact Phil & Teds directly for assistance STROLLERS BABY PRODUCTS FOR YOUR PARENTING DAY

Hello,
We had the same problem when we bought our Dash, 2 weeks ago.
When we compared it to an other Dash from one of our friend it was unbelievable. We exchange our wheel and we undersatood that the problem wasn't the wheel but where you put the wheel.
We cleaned it and removed the excess of paint with a light sand paper.
The result was magical, now it works really well, we can turn just with one finger.
Hope that helps.

Hi,
I have the same problem with a Phil and Ted's Sport - but I believe I have the solution as below. This is taken straight from the Instruction Manual which you can view at: http://www.arango-design.com/Phil-Teds-Sport-Buggy-p/7890-0001.htm - towards bottom of page is a link to the instruction manual - which I was unable to get on the Phil and Teds website. Got this today but haven't tried it yet. Hope this helps.
Really becomes clear when you see the pictures in the instruction manual.
Regards, John
Hood
The sport hood is packed disconnected.
To reconnect:
1. Locate sun hood and hold it facing down, as shown ‘a’.
2. Insert crimped wire ends into frame, through eyelets, ‘b’.
3. Lay hood back (to top of buggy).
4. Locate red coloured pocket at top of fabric seat and insert rear hood wires into each side, ‘c’ and ‘d’.
5.Open hood and attach domes, at bottom of hood, to main seat, ‘e’.
6. Pull eyelet at top of hood over pegs on each side of frame, ‘f’
Note that the windows in the hood are lined with a sun mesh of
a lower shade factor than buggy fabric. Always use sun cream
and clothing for protection of children in direct sunlight.

Hi, This sounds like your bearings have gone. You should be able to get new bearings on eBay or from your retailer. Bear in mind that you will probably need a new star lock washer too, but your axle will be reusable. Hope this helps.

Hi
Try this:
www.practicalpushchairs.co.uk/phil-and-teds-spares-spare-parts-outnabout-nipper-spares-spare-parts-replacement-parts-mountain-buggy-spares/phil-and-teds-e3-replacements-parts-spares-replacement-fabrics-hood-footwell-main-seat-unit-fabrics-spares
Alternatively there are sites such as ebay or preloved.
Good luck!

practical pushchairs is an online store where you can get practically any spares for the phil and teds pushchairs, reasonable prices and only 3.99 to post it to you, good luck,

I don't think that's possible. the front wheel usually doesn't have a lot of pressure on it, so its a little bit in the air some times, and that's what makes the wheel wobbling.

try to put something heavy in the front of the stroller, that could smooth it out a little

Hi,

This sounds like your axle washers are bent. I would suggest that you get replacement axles and starlocks. You can usually get these on eBay.

Hope this helps.

hi there. i just had this same problem. and to be honest i am unsure of EXACTLY what the problem was, but i just took it into the store of where i bought it and told them that it wouldnt turn, or became really stiff. only way i could push the pram as well at most times was to lift the front wheel off the ground.
i took it in and they took it out the back and about 10 minutes later they bought it back to me all fixed. i also had one of my friends had the same problem and she took hers in.
Just take it back, and say you didnt spend this much money for it not to do its job and they should fix it for you. you do have a 12 months warrenty on it so should not cost you a dime. good luck.

Here's the manual for the Dash try this for more P&T manuals www.karlisles.com.au/baby_repairs_spares/instruction_booklets

Phil and Ted now has US distribution. Call 800-839-4985

We had a similar problem. You can get replacement axles from the Phil & Ted website http://store.philandteds.com/parts/index.cat for US$8.99 plus postage and you can get new bearings (FR8-ZZ Flanged Bearings 1/2" x 1 1/8") from www.usabearingsandbelts.com for US$7 per pair including postage. (you'll need a pair for each wheel). If you buy the whole wheel option (US$39)from Phil & Ted it doesn't come with the axle and the axle definitely does not come with bearings. ;( Trust this helps.