20 Most Recent True GDM72 (72 cu. ft.) Refrigerator Questions & Answers

Old old question. Sometimes there is a removable plate on the back. You can run them on the outside just insert them in a larger copper tube for protection change the filter to a sporlan cap-t-032.

True GDM72 (72... | Answered on Nov 21, 2019

Most of the time it's a compressor relay that does this. Your model will most likely have one. Get your model number and check the internet and see if your model has one. They are usually a small black plastic device attached directly to the compressor terminals and take up two of the three terminals. This is under the black plastic cover that is held on by a metal piece or wire, right on the compressor itself. Usually they're only about 10-20 bucks so it my be worth a shot.

True... | Answered on Nov 05, 2019

Hello Vic, I'm not sure what model of Freezer you have, but I suspect that the "condenser" coils on the back or underside of the unit need to be vacuumed or cleaned to rid of the dust bunnies, cat/dog hair etc. The compressor is likely trying desperately to do it's job, but that array of pipes are the only way it can get rid of the heat that it is stealing from the inside of the freezer. IF the coils are clean or if it still keeps running after cleaning... no matter what setting the "cold" dial is set to, then likely there could be a relay that has fused close preventing the unit from cycling properly. I hope this helps! /The GreyOne

True... | Answered on Sep 08, 2019

try unplugging thermistor and run if gets cold bad thermistor if not bad cooling unit or compressor

True... | Answered on Aug 22, 2019

The replacement thermostat could be defective or installed incorrectly.

True... | Answered on Aug 18, 2019

The first thing that needs to be determined is if the internal box temp is rising above the desired temp and causing the compressor to come on. If so, you may have an issue with the box insulation or an air leak somewhere on the box. Start there and we can progress in the troubleshooting steps.

True... | Answered on Jul 14, 2019

Just google "Partstown.com" and look for the manual. They have a very extensive library of manuals.

True... | Answered on Jul 14, 2019

Then what...? You don't like the way it works...? or unusual...? Old fridge always noisy then brand news one.
As long as it's cold the way it should be then it's okay.

Good luck


True... | Answered on May 28, 2019

it appears to be a known problem. You need a new thermostat. Take a look at the link and also look at the Video tab.


True... | Answered on Mar 16, 2019

probably a bad thermostat or set at the wrong setting. If you have a digital thermostat the steps are a bit much to type out. If you have the older and more common mechanical thermostat it should be set about midway. The knob is typically marked from 0 - 9 and should be set on 4 - 5. get back to me if you have the digital control.

True... | Answered on Feb 02, 2019

Sounds like the evaporator coil is icing up. Once the coil ices up no air can flow through and you essentially have a very large ice chest. The thermostats on these coolers are actually sensing coil temperature not air temperature. I would want to check that it is set properly and that it turns the compressor off and on. If you have an old mechanical thermostat with a knob with settings from 0-9 it should be set on 4-5. Anything higher and it WILL ice up occasionally.

True... | Answered on Jan 10, 2019

Sounds like it may be cycling off hard due to high discharge pressure. Make sure the condenser under the unit is clean and the fan motor is running. It shouldn't be running 60f. A lot of people make the mistake of checking temperature with an empty unit. Put a couple of gallons of water in the unit so that the temperature evens out. These units do NOT run based on air temperature but rather on inside coil temperature. That will swing wildly with no load in the unit.

True... | Answered on Nov 26, 2018

First the compressor fins must be perfectly clean to aid air flow through it. Put a cloth under it and spray with strong detergent from a bottle sprayer. Make sure you aren't spraying anything electrical! True is a good make, I have lots of them. It sounds like it could be two things

1. you are low on refrigerant gas

2. the high limit thermostat (clixon) is cutting in.

In both cases, you need a refrigeration engineer.

True... | Answered on Nov 18, 2018

1 in a refrigerator is the coldest setting
it should be around the 4-5 mark for proper cooling of food in a refrigerator
1 is the warmest setting in a freezer

True... | Answered on Nov 09, 2018

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