20 Most Recent Xerox WorkCentre M128 Copier Questions & Answers

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I am getting a fault code 116-353 and the machine

On the back side of copier there is a door/hatch. Udet the hatch there is the processor board with DDR DIMM memory. Pull it out and put back again. Procedure is the same as if you were putting DDR dims on a pc motherboard- so follow electroctatic precautions. Ground yourself first or use a grounded wrist strap.
6/14/2021 11:20:54 AM • Xerox WorkCentre... • Answered on Jun 14, 2021
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Xerox 7328, error 018-543 Shared name error in server

Prerequisites:
  • The printer must be connected to the network.
  • The IP address of the printer is required.
  • The HTTP option must be enabled on the printer. To obtain the IP address or to confirm if the HTTP option is enabled, print a Configuration Report. See the Related Items below for additional information.
  • A user account for the scanner must be created (account needs full control access rights).
  • A directory to be used as a repository for the scanned files must be created. The directory must then be shared.
  • The Hostname of the workstation must be known.
Scan to File is set up in several steps:
  1. The first step is to make sure the scanning service is enabled on the printer.
  2. The second step is to set up the scan file repository.
  3. The third step is to create any necessary templates.
  4. The final step is to configure the template with the required settings.
NOTE: This solution assumes Microsoft Internet Explorer is being used as the web browser. Other web browsers may vary.
  1. Make sure the SMB port is enabled. Print a Configuration Report to verify this setting. See the Related Items below.
  2. Open an Internet browser window.
  3. Enter the IP address of the printer in the Address field, and then press [Enter] on the keyboard. The CentreWare Internet Services window will be displayed.
  4. If prompted, enter the username and password in the fields provided, and then click [OK].

    NOTE: The default username is "11111". The default password is "x-admin" and must be entered in lower case letters. If the username or password has been modified or forgotten, contact your System Administrator.

  5. Click on the [Properties] tab. The Properties options will be displayed.
  6. Click on the [+] next to Services on the left side of the window to expand the options.
  7. Click on the [+] next to Network Scanning.
  8. Click on [File Repository Setup]. The File Repository Setup window will be displayed.
  9. Click on [Edit] in the Default File Repository section. The File Destination screen will be displayed.

    NOTE: A maximum of five file repositories may be configured. Generally, just the default repository is configured for scan to file.

  10. Select [SMB] from the Protocol menu.
  11. Enter a descriptive name in the Friendly Name field.
  12. Enter the IP address or Hostname of the computer where scanning will be setup in the Hostname / IP Address & Port field.

    NOTE: The default SMB port is 139. Generally this port number does not change.

  13. Enter the Share name in the Share field.
  14. If necessary, enter the scan path in the Document Path field.
  15. Click on the [Prompt at User Interface] or [System] radio button from the Login Credentials to Access the Destination section.
  16. Enter the scan user name in the Login Name field.
  17. Enter the scan user password in the Password and Retype Password fields.
  18. Click on [Apply]. A “Settings have been changed” message will be displayed.
  19. Click on [Reboot Machine]. A "Do you want to reboot?" message will be displayed.
  20. Click [OK].
  21. Close the browser window.
  22. Test scan to file using the default template. See the Related Items below.
  23. If necessary, create scan templates.
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3/17/2021 9:44:02 AM • Xerox WorkCentre... • Answered on Mar 17, 2021
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Error 016-311

This error code means the Scanner is not installed. The reason for this code could be a bad or diconnected interface cable, or corrupt system software. Check the cables for connectivity. If the problem persists, it will probably require a call to Xerox service. 800-821-2797
8/30/2016 4:01:31 AM • Xerox WorkCentre... • Answered on Aug 30, 2016
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Document centre

A fault has occurred. Switch the machine off and then on If the problem persists,call for service.
11/30/2014 10:21:41 AM • Xerox WorkCentre... • Answered on Nov 30, 2014
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Were is the drum cartiage

You have to open the front cover and the left side door to access, it is located inside the front cover on the right sife of the machine.
You have to unlatch it and re insert it .
2/27/2014 4:44:16 PM • Xerox WorkCentre... • Answered on Feb 27, 2014
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Xerox WorkCentre M128 hard reset

Yes! what you will need to do is...Hold down the [0] for 7 seconds and press [start] without releasing the [0]you will be prompted for a password. enter [6789] and press confirmselect system settings followed by administrator log in/set up and change the password back to [11111]hope this helps! If you need further help, reach me via phone at https://www.6ya.com/expert/brandon_df19fc5eb3312a55
11/29/2013 11:41:56 AM • Xerox WorkCentre... • Answered on Nov 29, 2013
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Scan to smb

Setting up a scanning template using CentreWare Internet Services (CWIS) will fail if the user login name is a domain user, for example, ADSdomain\testadmin.
  1. Open an Internet web browser.
  2. Enter the IP Address of the machine in the Address field, and then press [Enter] on the keyboard. The CWIS home page will be displayed.
  3. Click on the [Services] tab.
  4. Click on the [Job Templates] link.
  5. Click on the [Display Job Templates Screen] button. The Device Template window will be displayed.
  6. Click on the [File Repository Setup] radio button. The File Repository Setup window will be displayed.
  7. Select the required File Repository from the File Repository Setup pull-down menu.
  8. Enter a username that only exists on the SMB server in the Login Name field.
  9. Click on the [Apply] button. A 'Settings have been updated' message will be displayed.
  10. Click on the [Back] button. The File Repository Setup window will be displayed.
  11. Click on the [Template] radio button. The Device Template window will be displayed.
  12. Click on the [Create New] button, and then setup the template again.
  13. Click on the [X] in the upper, right corner to close the Internet browser window and return to the desktop.
10/4/2012 9:15:35 PM • Xerox WorkCentre... • Answered on Oct 04, 2012
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016-782

As always you can find answers to your questions at www.xerox.com/support
Solutions for : Enter up to 64 Characters in the Shared Name Field Message is Displayed When Setting up a Network Scanning Template Using CentreWare Internet Services (CWIS)Related Fault Codes: 016-782 Solutions ranked by relevance Solution : Modify the User Login Name to a User that Only Exists on the SMB Server Setting up a scanning template using CentreWare Internet Services (CWIS) will fail if the user login name is a domain user, for example, ADSdomain\testadmin.
  1. Open an Internet web browser.
  2. Enter the IP Address of the machine in the Address field, and then press [Enter] on the keyboard. The CWIS home page will be displayed.
  3. Click on the [Services] tab.
  4. Click on the [Job Templates] link.
  5. Click on the [Display Job Templates Screen] button. The Device Template window will be displayed.
  6. Click on the [File Repository Setup] radio button. The File Repository Setup window will be displayed.
  7. Select the required File Repository from the File Repository Setup pull-down menu.
  8. Enter a username that only exists on the SMB server in the Login Name field.
  9. Click on the [Apply] button. A 'Settings have been updated' message will be displayed.
  10. Click on the [Back] button. The File Repository Setup window will be displayed.
  11. Click on the [Template] radio button. The Device Template window will be displayed.
  12. Click on the [Create New] button, and then setup the template again.
  13. Click on the [X] in the upper, right corner to close the Internet browser window and return to the desktop.
Hope it helps!
6/13/2011 3:13:24 AM • Xerox WorkCentre... • Answered on Jun 13, 2011
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RE : Xerox WorkCentre M128 016-782

Setting up a scanning template using CentreWare Internet Services (CWIS) will fail if the user login name is a domain user, for example, ADSdomain\testadmin.
  1. Open an Internet web browser.
  2. Enter the IP Address of the machine in the Address field, and then press [Enter] on the keyboard. The CWIS home page will be displayed.
  3. Click on the [Services] tab.
  4. Click on the [Job Templates] link.
  5. Click on the [Display Job Templates Screen] button. The Device Template window will be displayed.
  6. Click on the [File Repository Setup] radio button. The File Repository Setup window will be displayed.
  7. Select the required File Repository from the File Repository Setup pull-down menu.
  8. Enter a username that only exists on the SMB server in the Login Name field.
  9. Click on the [Apply] button. A 'Settings have been updated' message will be displayed.
  10. Click on the [Back] button. The File Repository Setup window will be displayed.
  11. Click on the [Template] radio button. The Device Template window will be displayed.
  12. Click on the [Create New] button, and then setup the template again.
  13. Click on the [X] in the upper, right corner to close the Internet browser window and return to the desktop.
3/11/2011 8:23:15 AM • Xerox WorkCentre... • Answered on Mar 11, 2011
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