20 Most Recent Kenmore 51173 Elite Stainless Steel 29.8 Cu Ft Refrigerator Side-by-Side Freezer, Energy Star Questions & Answers


u more than likely have to remove the bottom plate first and the screws along the back wall are most likely covered with a plastic covering

Kenmore... | Answered on Jan 14, 2020


There should be an access panel on the back side of the refrig. Remove that you you should see a tube running down into the drain pan. Often that tube gets plugged and needs to be removed and cleaned. If it is a rubber tube, consider replacing it as the rubber gets old and sticky with age and that stickyness causes the plugging.

Kenmore... | Answered on Jan 11, 2020


possible bad temp sensor or control board

Kenmore... | Answered on Dec 24, 2019


Something may be prevent it from installing correctly, subjecting it to undue stress leading to premature failure.

Kenmore... | Answered on Dec 16, 2019


Would you tell me why you want to repair this water line? I'm not clear about the problem you are having. To prepare the refrigerator for service. You will need locate the shut off valve to the refrigerators water supply line. After the water is turned off. You can slowly and carefully pull the appliance away from the wall. If the water supply line to the refrigerator is copper tubing. You want to move the unit as little as possible. The more it is moved the more there is a chance of developing a leak. Depending on the installer, they may have used copper or nylon tubing. Copper is similar to metal in the respect that if the line is bent repeatedly. The material will weaken and could crack. This will not happen quickly. It's just a good practice to leave it alone and move it only when necessary. Please write back and explain where the unit is leaking and let me know if you are referring to the water supply line going to the refrigerator. If you suspect that the water line inside the door is leaking please tell me where. It is a common mistake that owners think their refrigerator has a damaged hose. In actuality the water control valve assembly is worn out and leaking. Feel free to write back with any questions and I'll do my best to help you figure this out. You don't want to waste your time pulling a door apart when the problem wasn't even there to begin with.

Kenmore... | Answered on Dec 14, 2019


Your drainpipe might be blocked, you will need to check the reservoir at the bottom back of the fridge. It's a bit technical. I would recommend getting some help.

Kenmore... | Answered on Nov 30, 2019


It could be the defrost-limit thermostat (bi-metal), or a bad temperature-conrol (cold-control) thermostat.

Kenmore... | Answered on Nov 03, 2019


There are two handle styles for the Kenmore Ultra Fresh refrigerators available around the time of the model, 106.55539400. On one handle style, you need to remove trim pieces to access the part of the handle where it is attached to the door of the refrigerator. In turn, apply firm pressure on each trim piece and push it away from the handle. (Push the top trim piece up and the bottom one down.) For the other style, the handle locks into shoulder pieces that are attached to the door. Again use firm pressure on the handle; hold it in the middle of the handle. Push the handle up until it clears these shoulders. Then determine the correct screwdriver tip to use to tighten these screws. See page 7 of the manual, https://www.searspartsdirect.com/manual/25o0qstrl6-000582/kenmore-10655539400-side-by-side-refrigerator , for pictures of these handles. On some more recent refrigerators, you will need to use an Allan wrench to tighten set screws to the hardware shoulders on the door. There will be a small opening on either end of the handle for the Allen wrench to be pushed into contact with the screw.

Please add a comment with the model of your refrigerator for specifics about the handle for your unit. I hope this helps.

Cindy Wells

Kenmore... | Answered on Nov 02, 2019


Contact Sears to request assistance.

They offer online chat as well as telephone support.

https://www.searspartsdirect.com/model/search.html?q=76604

For questions or assistance, call866.528.8473(Se Habla Espa?ol)
M-F 6:30 a.m. - 10:00 p.m. CT
Sat 7:00 a.m. - 9:00 p.m. CT
Sun 7:30 a.m. - 9:00 p.m. CT

Kenmore... | Answered on Oct 28, 2019


All have a pan located under the evaporator core. The drain hole is located at the lowest point in the pan.
Occasionally the hole will freeze up with ice and not flow.
Defrost the fridge for two days and this will usually open the tube. Use care when working with electrical appliances.

Kenmore... | Answered on Oct 18, 2019

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