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211HV Keyless Entry System Questions & Answers
Viper 211hv draining battery
If you are sure it is the system draining maybe the installer did not properly connect the GEM module. It would be wise to return to where it was installed and have that checked. If you are unsure if that is the cause then you could unplug remote unit and see if problem persists..
Viper Alarm app says Not Armed but locked
If the Viper Alarm app is showing that the alarm is "Not Armed" but the vehicle is locked, it is possible that the alarm system is not communicating properly with the app.
One solution is to try resetting the alarm system by disconnecting the car battery for a few minutes and then reconnecting it. This can sometimes help to reset the communication between the alarm system and the app.
If this does not work, it may be necessary to contact Viper customer support for further assistance. They may be able to provide troubleshooting tips or suggest a software update for the app or alarm system.
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