20 Most Recent Stairmaster 7000PT Nautilus Stepmill Questions & Answers

If the buttons are not reacting, it could simply mean that the overlay/keypad is worn out. The following link will take you to a few of the options available for your model. Stairmaster Stepper 7000PT Stepmill Parts Transmission SPORTSMITH net

Replacement Parts for Fitness Exercise Equipment at SPORTSMITH This can be caused by either a loose chain, a failing chain tensioner or possibly, a failing transmission. You can find some troubleshooting information at the following link. Search Results

How to Test the Relay Board on Stairmaster 7000PT Stepmill How to Test Relay Board of a Stairmaster Stepmill 7000PT Disconnect power from the machine. Disconnect the main cable from the relay board J1 terminal. Main cable should remain disconnected for the duration of the relay board tests. With the Power ON, place a jumper wire across the GND/BLK and RLY/RED test points. (Ensure jumper wire only makes contact with the designated test points.)

• Verify that the Relay LED is lit. Remove jumper wire.

With the Power ON, place jumper wire across the +/WHT and FLD/BRN test points. (Ensure jumper wire only makes contact with the designated test points.)

• Verify that the Field LED is lit. Remove jumper wire.

With the Power ON, place jumper wire across the +/WHT and with the other end touch the ALT/C, FLD/NC, and RES/NO.

• Verify that the Field LED lights.

If any of these jumps fail, replace the relay board and or power supply. Stairmaster Stepmill 7000PT Electronic Testing of Relay Board The second link will take you to the service manual. Starting on page 13, you will find some more valuable information on the relay board. Last link will take you to a video on how to test the alternator Video about Performing Jumper Test on Stairmaster Alternator

Start by checking the brushes in the alternator. The following link will take you to a troubleshooting video. This will help you resolve your issue. Troubleshooting Video for No Resistance on Stairmaster Stepmill SM916

About This Video

This video covers replacing the plastic step tread on the Stairmaster SM916 and 7000PT Stepmill. (The procedure shown for the plastic step tread replacement can also be used for the Stepmill and Gauntlet.) Remember that if replacing one step tread, all step treads should be replaced. A general rule if one tread is worn it is likely all other treads are worn in the same manner. Tools Needed: Rivet Fastener Removal Tool, Safety Goggles, Snap Ring Pliers (Gauntlet, Stepmill and 7000PT may require a 1/2 inch Nut Driver or 1/2 inch Wrench instead of Snap Ring Pliers), Clean Rag, Flat Head Screwdriver, 1/2 inch or 12mm Deep Socket, Rubber Mallet Begin by removing the side cover for access to the step shafts. Then position the steps as if you were going to step up on the unit. Start by removing the snap ring or nut from the step shaft. Inspect the snap ring (if equipped) and replace with new if over sprung. Lift slightly on the step to remove the bearing and outside washer. Keep note the orientation of parts for reassembly. Push against the step shaft so as to push it out through the other side. There is another washer on the inside of the chain link. Continue pulling the step shaft out. Once you have the step shaft half way out, you can get your hand inside to hold the step up. Then go ahead and pull the step shaft the rest of the way out. You can rest the bottom portion of the step on your knee and gently fold the top portion under. You will need to remove your knee so that the bottom portion of the step can be flipped so that the plastic tread is against the floor. Using the flat head screwdriver, remove and discard the 10 pushnuts affixing the plastic tread to the step. Remove the old plastic tread. Put the new plastic tread in place so that the 10 plastic ribs are facing up through the metal step. Next, using the 1/2 inches or 12mm deep well socket and rubber mallet install the new pushnuts. Place a new wave washer and pushnut over each plastic rib. Place the socket over new wave washer and pushnut. Using the rubber mallet, tap against the socket to pop the new pushnut into place. Repeat for all 10 pushnuts. After replacing the plastic tread, it is time to reinstall the step shaft. Reinstall the step shaft from the side it was removed. Get the step shaft started into the chain. Be sure to reinstall your washer between the chain link and the step assembly. Lift up on the step and push the step shaft into the first part of the hinge (about 2 inches). Align the bottom portion of the step with the top portion and continue pushing the step shaft through. You want to be sure that you have reinstalled the washer between the step and chain link on the other side. Now that the step shaft is in place, you should reinstall the outer washer, the step shaft bearing, and lastly the nut or snap ring. Roll the steps down to the next step and repeat. Continue with the process until all 8 step treads have been replaced. Plastic Tread Replacement Video for Stairmaster Stepmills SM916 7000PT

Troubleshooting Video for No Resistance on Stairmaster Stepmill SM916

http://www.sportsmith.net/images/product_support%5Cstairmaster%5CManuals%5C7000PT%20Stepmill%20Manual.pdf

Console C40 with Blue Overlay 055 0034 SPORTSMITH net

SPORTSMITH LLC

Console C40 with Blue Overlay 055 0034 SPORTSMITH net

SPORTSMITH LLC

This sounds like it could be a faulty transmission. You will have to remove one of the side panels in order to access the interior of the unit. Look in the bottom of the machine. If the seal in the transmission has failed, you will find a build up of oil in the bottom. If this is the findings, you will need to replace the transmission. Transmission without Pulley and Drive Sprocket SM20001 SPORTSMITH net

This machine works off of gravity and requires a minimum of 120 lbs to function correctly. So without knowing what "lightweight females" is exactly, I am assuming they weigh less than 120 lbs. Stairmaster Stepper 7000PT Stepmill Parts Transmission SPORTSMITH net

check alt. brushes

most likely your gear reducer (transmission ) has stripped and wii have to be replaced . call glide fitness products in santa ana california 1 866 637 4600. they will sell you a new one for about $180 or send in your old one and they will send you a rebuilt one for about $75 note shipping is extra

check inside where power receptacle is sometimes the steps hit the wiring and breaks a wire off therefore no power to the control board
if not that do an alternator check refer to owners manual not hard to do could be diode that needs replacing usually the small electrical component on the exterior of the alternator
last if you have all electrical working the gear reducer gears may be stripped (usually a grinding noise or skipping feeling when this happens ) a rebuilt one or new one can be purchased from glide fitness products in santa ana california for very reasonable price they are good people to deal with also they can assist with trouble shooting
good luck

hi
just check the speed of unit if she goes faster than when she was on level 17-or 19 it is ok
if not calibrate the tension but i think it is always feels like this
let me know

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