20 Most Recent Fisher Price Power Wheels Cadillac Escalade Questions & Answers

have the fault codes read to determine the problem sensors

Fisher Price... | Answered on Jun 04, 2017

Test the charger with a ohm meter, or you could take the vehicle to a Power Wheels service station, they can test the battery for you to see if it is good.

You can find your closest service center here: http://service.mattel.com/us/powerwheels_info.asp

If you end up needing a replacement battery or charger they can be found here: http://www.mendingshed.com/powwheelbat.html

Let us know if you need any more help.

Thank you,

Customer Service

Fisher Price... | Answered on Apr 12, 2013

I have NO CLUE but it bet its a simple piece of Chinese plastic. Look down at the shifter, USE screw driver to remove shifter, remove Chinese plastic blocking the shifter from being pushed into HIGH by young child. Reattach shifter, push shifter forward to HIGH.

Fisher Price... | Answered on Aug 27, 2012

usually i just use a needle nose pliers and bend it in half then you can pull it off, but doing it this way will wreck the push nut, the other option is to take a flat head screwdriver and work your way around and slowly pry it up

Fisher Price... | Answered on May 02, 2012

hi, you need a forward/reverse switch. here is a link to one...


good luck!

Fisher Price... | Answered on Feb 02, 2011

check it out in user manual

Fisher Price... | Answered on Dec 31, 2010

The shifter has two switches that it operates. Reversing the connecting plug on one of the switches will most likely solve your problem. It worked for me. The casing of the shifter should have a label "white" by one of the switches, leave that one alone, rather flip the plug going to the next one.

Fisher Price... | Answered on Aug 10, 2010

I have find out the Fisher Price Contact number. Please visit this website http://service.mattel.com/us/ContactUs.aspx

Hope it can help you. Thank you!

Fisher Price... | Answered on Jul 05, 2010

Fisher Price Music box: to open, remove the four screws from the bottom, open the two parts as wide as possible without using too much force. Using a small flat blade screw driver, insert between the red cover and white top where the wind up knob is located. Pry the red bottom out far enough to allow the ring surrounding the knob to slide under the red bottom. The box is now open.

After repair, and re-assembling, make sure the wider part of the wind up stop wheel faces the front of the player, otherwise the wind up knob catches and slows the mechanism.

Fisher Price... | Answered on Nov 22, 2019

Contact them direct for repair. The Contact link is at the bottom of the page.


Fisher Price... | Answered on Nov 05, 2019

As we can not fully see the damage my best bet would be to take it to a local "Mens Shed" where I'm sure they can fix it for you.

Fisher Price... | Answered on Jun 06, 2019

Check power supply and switch operation.

Fisher Price... | Answered on May 28, 2019

Contact Fisher Price directly to request the manual.

Fisher Price... | Answered on Apr 18, 2019

my grandsons broke their mother's (and aunts') FP music box.
There was almost no sound
The teeth are simply a wind-up music box set, connected to a rod that transmits the vibrations to the diaphragm under the pseudo-tone-arm. I was able to fix by placing a cotter-pin on the rod in the arm at or near the junction and then trim with wire cutters to the correct size.
I checked the diaphragm first by tapping it through the arm/table connection.

Fisher Price... | Answered on Apr 06, 2019

Try to put it new batteries. If not notify the person you bought it from or the store and ask for help or refund.

Fisher Price... | Answered on Jan 29, 2019

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