20 Most Recent Kenmore 24032\24036 Top Load Washer - Page 8 Questions & Answers

Sears carries or will procure parts for nearly all Kenmore-branded appliances and has illustrated parts breakdowns for thousands of them.

Go to the link below and enter your machine's model # to see if yours is one of those they cover:


If you find it, it will have a line-drawing illustration that can aid in determining how to access the different parts.

Kenmore... | Answered on May 21, 2014

first make sure you belt is on tight,if tight then it would be the transmission.

Kenmore... | Answered on May 19, 2014

Use a putty knife and slide under each corner to compress clips. The console should hinge backwards. Use a flathead to remove 2 clamps holding cabinet to base and disconnect lid switch. Pull on the cabinet and it will tilt towards you.

Kenmore... | Answered on May 15, 2014

Possible bad timer knob. may have spun on the shaft.

Kenmore... | Answered on May 13, 2014

Hello Gary, now 3 different type of ways to get into console first is 2 screws below console , second is behind console at the bottom edge of console 2 screws, or if there are no screws to be found then a very thin putty knife and at the lower front edge of console push putty knife in and you will compress a spring latch as you push in slightly pull up on the console then do the same to the other side.

Kenmore... | Answered on May 12, 2014

In a typical Kenmore top loader, screws are removed from the boittom of the control panel, allowing the panel to be rotated up toward the rear of the unit. This reveals two spring latches. Some dispenser tubing may have to be disconnected prior to removing the cabinet. The two spring latches, when released, allow the cabinet to be slid forward to expose the inner assemblies. The pump is located in the lower front.

Kenmore... | Answered on May 09, 2014

You don't remove the back to work on it. You remove the front console. You slide a putty knife under each side and push two
clips and the console lifts up. If you lift the lid and feel under the console you will feel them when you get the console up unhook the lid switch ii the middle and remove the big clips that holds the front of the washer on and pull it forward, When you pit it back together
be sure to line up the slots on the bottom.

Kenmore... | Answered on May 08, 2014

Ngafm at your service,

If you run the washer once a week without clothes and use 1/4 cup of bleach with hot water it will more than likely stop the smell problem!
But after you do the be sure to do white clothes next so no bleach
stains a spot on an article of clothing as happened to me!

AND , leave the washer door open when not in use!
If the smell persists, you may want to call service to make sure all the water is being pumped out and there is no wet lint standing in the pump or drain system of the washer!
Some loaders may have this smell problem on occasion if water is left standing inside some the washer some where!

Kenmore... | Answered on May 08, 2014

Check your lid switch. If the lid switch is not making proper contact, or is broken, the washer will fill, agitate (some model washers won't), then just stop when it gets to the spin cycle. If this is what you are experiencing, then this could be a quick and easy repair for you.

Try opening an closing the lid. If you don't hear a clicking noise when the lid closes, the lid switch may be bad or loose. It is mounted under the opening of the tub rim on the right-hand side and held in place with two screws. Make sure the lid strike ( a small plastic piece) is present on the lid as well. This closes the switch contacts when the lid closes. If the lid switch does not function, the washer will not complete a wash cycle.

If the determine the switch and/or lid strike is broken, searspartsdirect.com carries the parts need. Just type in the model number you provided and you will find the lid switch under the "Top and Cabinet" heading as item #11 (part #3949238). The Lid Strike is under the same heading as item #20 (part #350733).

If you need advice on how to replace the lid switch please post back and let me know.

If I'm off the mark here, please post back with comments and give me a little more elaboration on what your washer is doing or not doing.

PS You do not need to drain the tub to replace the switch. If you wish to drain it, however, and want to by-pass the lid switch, I can give you instructions on how to do this as well.

Kenmore... | Answered on May 07, 2014


Kenmore... | Answered on May 07, 2014

Is the water on ? Check the water inlet valve on the back of machine where the hoses hook up, look for plugged screen or bad valve.

Kenmore... | Answered on May 04, 2014

The first thing you want to do is to take off the water hoses on the back of the washer. Where they screw on there is a small screen that gets clogged from time to time. There is a screen on both the hot water and cold water hook ups. Take a old tooth brush and clean them both so that the water can get through the screen. If you are real careful you can take a small screwdriver and pry it out by putting the screwdriver on the side of the hole and pry it out. Then you can clean and rinse it to make sure that it is cleaned. If that is not the problem then your next step is to check the water valve to make sure water is getting there.

Kenmore... | Answered on May 04, 2014

I I'm assuming you are taking about the body of the washer when you say casting? First Remove The Two end clips by Either Pulling on the Back Of The Clips. Now you should see two screws, remove them, pull console slightly towards you then flip it back. You will see two clips going into two slots, use a flat tip screwdriver. Insert it in the first section and push back towards the rear .pay attention to the removal as how to re installation. Also removed lid switch plus. .now open the lid lifting slightly at the back at the same time pulling the body off . Hope that helps.

Kenmore... | Answered on May 03, 2014

Hi Linda ,are you hearing a humming sound if not its likely to be the door switch . GOOD LUCK APPLIANCES R EN

Kenmore... | Answered on May 03, 2014

If you tip the washer back, you should be able to see the drive belt on the bottom of the machine. Chances are, the belt broke and didn't just fall off. I would suggest taking the old belt (which you'll find there on the floor) to an appliance store and have them match it up with a new one. Installation is fairly straight forward. It will go around the motor, transmission pulley, the water pump, and a tensioner (if equipped.) I hope this helps! :)

Kenmore... | Answered on May 02, 2014

Check all hoses for blockages, check pump for blockage. Make sure drip dry or sud save switch / push button is off. Check for clothing item caught between inner & outer bowl using torch.

Kenmore... | Answered on Apr 16, 2014

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