20 Most Recent Kenmore 3.8 cu. ft. HE3 Front Load Washer - Page 4 Questions & Answers

"F02" is a Long Drain error. If the drain time exceeds 8 minutes this error code will be displayed. In addition, a "SUDS" error may also be generated as a secondary error. This is an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:

1. Check the drain hose to make sure it is not kinked or clogged.
2. Check the electrical connections to the pump and ensure the pump is running.
3. Remove the drain pump filter and check for foreign objects and/or debris.

To check the drain pump, click on the following link for step-by-step instructions.


http://www.fixya.com/support/r385844-checking_drain_pump_kenmore_elite_front

If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump


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I dont believe you can. When its locked its locked and with no power it will not be unlocked untill power comes back on.

(a) Normally at the base of the front of the machine there is a lower panel. (b) pull gently from both sides to unclip the lower panel below the front loading door and remove.(c)You should then see a cap to undo, clear the filter of debris etc, and refit.

The fault code F02 has about three suggested solutions with the last one being to change the pump. The diagnostic tree is slightly flawed. Before anyone changes the pump there is one more very common problem. The pressure sensor which tells the drain pump when to stop running and the water valves when to shut off has a manifold located on the lowest point in the back of the drum housing (back has to be removed to access). The manifold plugs up with undisolved detergent and lint and prevents the pressure sensor from receiving the proper signal. The pump will continue to run until it times out (at 15 minutes) and results in an F02 code.

take the back off and put the on the small pulley and pull the belt over the large pulley

sounds like back flow. remove the exhaust hose from the washer and clean it out If you need further help, I’m available over the phone at https://www.6ya.com/expert/ernie_b93ee48ba0eab50b

It sounds like there is some serious scale or lime or detritus caught in the valves of the washer preventing valves from closing. If it isn't just underwater, overhaul it. At least get those valves cleared; add some line filtration as long as the flow rate's good (no 1-L. carbon filters; bag and screen.)

The SUDS or SUD error can be caused by too much detergent, improper detergent, drain pump/drain line problem, or pressure switch malfunction.1. If you are not using HE detergent, you need to be. These washers are designed to use HE detergent which is formulated for wash tubs that use 5 to 7 gallons of water. If you use regular detergent, you are, in affect, placing a higher concentration of detergent in the washer that is normally formulated for wash tubs that have a 35 gallon capacity. The manufacturer should have a disclaimer in the owner's manual explaining this. In most cases this will also void your warranty. NOTE: Prolonged use of the wrong detergent can damage the drain pump components and or wash tub seals.If you are using the correct detergent, double check the label to make sure it is not double (2X) or triple (3X) concentrated. You could still be placing too much soap in your wash.To get rid of excessive detergent, place the washer on a RINSE & SPIN cycle, then run it through a normal wash cycle with NO detergent added. You may have to repeat these steps depending on the amount of detergent used.2. If you do not have a detergent issue, double check the drain pump and drain lines to ensure they are not obstructed in any way. Click on the following link for step-by-step instructions:CLICK

Hello,

The F2 error code mean that the washer didn't drain the water within the normal time it takes to drain,usually the reson the washer hasn't drained properly is because the filter screen on the drain pump is clogged with debris. this tip i have written will show ya how to clean the filter on the pump.
http://www1.fixya.com/support/r10121384-check_when_duet_washer_door_locked_after



GENE

Unplug the machine for at least half an hour to eliminate the possibility of an electronic glitch. Then upon plugging in back, close the door then push CONTROL/ON (if present on this model). Select the DRAIN/SPIN cycle then select NO SPIN by pressing the SPIN SPEED button. Push PREWASH OPTION four times within five seconds. If PREWASH OPTION is not present on this model, press EXTRA RINSE four times within five seconds. C:00 will light up on the display. If the Starting procedure fails, push the PAUSE/CANCEL button then repeat the starting procedure.In order to advance to the next step of the test procedure, push PREWASH OPTION button two times. If PREWASH OPTION is not present on this model, press EXTRA RINSE two times. The test program goes from C:00 to C:08 and should flash an error code when a problem is present. Post the code back for further troubleshooting, including the exact model number of the machine.