20 Most Recent GE GSS25LGM Side by Side Refrigerator Questions & Answers

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GSS25LGMCC Side-by-Side. On left freezer side,

never heard of that happening,are you sure you're not missing a support that the shelf slides on or you have the wrong shelf for that spot.i'm sure you tried the shelves in all the slots,if the wall did push out like you say the only thing i can suggest is to buy another support and get longer screws and put the screw through both supports and hang them like a single support to make up the difference.next what caused this to happen,is the freezer staying cold?if you give a parts store your model number they will sell you the same shelves that you have.
6/13/2020 6:43:46 PM • GE GSS25LGM Side... • Answered on Jun 13, 2020
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GE water line from refrigerator to the valve is leaking

This is a non standard tubing and you may be missing ferrules. The fixture on the valves may have a hairline crack.
2/4/2018 11:34:06 PM • GE GSS25LGM Side... • Answered on Feb 04, 2018
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Refrigerator stopped cooling, I checked the back

Hey Anon, Sounds like you may be low on freon... call a service tech.., the local mom and pops stores usually help more than the big ones..
6/22/2017 9:04:43 PM • GE GSS25LGM Side... • Answered on Jun 22, 2017
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GE Profile GSS25LGMB

The fridge gets its cold air from the freezer through a vent(damper) between the freezer and fridge.The fan in the freezer blows air through it. There is a flap you adjust with the fridge temp. control. Make sure it's opening and closing when you adjust the fridge temp ..
3/4/2016 4:40:40 PM • GE GSS25LGM Side... • Answered on Mar 04, 2016
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Water dispenser keeps freezing

it's to cold in the fridge side and it's freezing the water tank behing the two lower crispers ,, turn temp down down for fridge and up for freezer / larry
6/15/2015 3:34:03 PM • GE GSS25LGM Side... • Answered on Jun 15, 2015
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Hy Water dispenser is not working, temperature control not working,turbo cool and express chile are not working.

Fridge not starting? CLICKING? FIRST ALWAYSCHECK FORpower at the outlet,checkfor 120 volts. I think God is good that's why I give free advice? MAY HAVE A BAD START RELAY OR CAPACITOR ON THE COMPRESSOR , CAN BUY A INEXSPENSIVE 3 IN 1 HARDSTART KIT AND BY PASS THEM , NOT THAT HARD TO DO, COMES WITH INSTRUCTIONS> BY THE WAY DO U HEAR ANY CLICKING SOUNDS FROM COMPRESSOR? BUT U MAY ALSO WANT TO CHECK UR COLD CONTROL THERMOSTAT IF IT GOES BAD U MAY GET A NON START ALSO HAVE IT CHECKED FOR PROPER VOLTAGE AND OHMS RESISTANCE WHEN IN THE ON POSITION A BAD DEFROST TIMER though seldom CAN SHUT DOWN COMPRESSOR HAVE IT CHECKED WITH MULTI METER. to check the defrost timer, u can get by and test manually by placing a small screw driver into the tiny slot or hole underneath the timer and turn slowly clockwise till u hear 1 click. this will engage ur defrost cycle in about 15 minutes u should be able to come back and feel the heat in freezer as it melts the ice providing ur terminator is not bad? Another way to test it is with a multi meter. Remove timer it from fridge and you will see 4 prongs numbered 2,1,4,3 in that order. Place ur meter prong on prong 1 & 3 (if your fridge has a capacitor wired in series with the windings, then u check for micro fares rather than OHMS) If u cannot confirm this test, still try the next. Take ur meter prong and connect to prong 1 & 4, it should read resistance or ohms ( closed) now remove prongs and place on prong 1 & 2, this should now read infinity or open (no ohms) now take a small screwdriver place it in the tiny hole or slot under the timer. Turn it clockwise slowly till u hear 1 click. Now ur 1& 2 should read closed ( showing ohms or resistance) now place meter prongs on 1 & 4 and you it should now show open ( or no resistance - no ohms) this is how u know ur timer is good, Remember when testing for ohms ADJUST meter to use a high ohms rating in the thousands as the resistance is very high in OHMS. And adjusting to low ohms rating may give a false reading or not show the proper resistance.. AT TIMES YOU MAY HEAR THE COMPRESSOR CLICK OFF AND ON OVER AND OVER. Signs of a bad start relay or capacitor. Check with an OHMS meter for continuity (ohms) and voltage, capacitor can be checked for Microfares. ( if in series with the windings) To check ur compressor with multi meter: Disconnect and remove the relay and capacitor from compressor, somes located next to compressor in a casing. You wills see 3 prongs coming out of compressor. 1 goes to ur start winding, 1 goes to ur run winding and the center goes to ur ground or COM Place ur meter connector or prong on the start prong and the other on the ground (center prong) take note of the reading in OHMS for example 5 ohms. Next place meter prong on run prong and the center ground prong agin. Take note of the reading in OHMS. Example 4 ohms Next place meter prong on the start prong and the other on the run prong, now take note of the reading example 9 ohms. Now match the total of this ohms test with the total of ur two separate test. 9 ohms, if they match ur ok give or take 5 percent plus or minus. One more test to make to test of there is a short in compressor attach meter prong to ground prong and rub the other end of meter prong to metal ( scrape the metal clean of paint and test on metal surface not painted surface. If it shows continuity or ohms, u have a short in ur compressor. It should show infinity God is so good: so this is why I give free advice so please thank him not me.
6/1/2015 10:25:50 PM • GE GSS25LGM Side... • Answered on Jun 01, 2015
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How do i get a manual for the gss25lg model ge refrigerator

Go here: https://www.geapplianceparts.com/store/parts/KeywordSearch?q=GSS25LGM&x=5&y=1 Select any of the models shown and you'll find a link to the instruction manual(s) plus all the parts listings.
12/20/2014 2:29:06 AM • GE GSS25LGM Side... • Answered on Dec 20, 2014
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The fridge gets very cold even when I turned down the temp to #1

You have air dampers in this fridge.
Adjust them to a warmer setting.
Look along the left wall down low beside the vegetable bins.
If this does not correct the problem you have electronic temp sensors that have gone bad.
A technician will be needed to determine that.
Keep your fingers crossed that the damper is too open.
Any adjustment will take 24 hours to be noticeable.
9/3/2014 4:08:27 PM • GE GSS25LGM Side... • Answered on Sep 03, 2014
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Gss201epc refrigerator water drips from water outlet in door even when water is not called for

Water valve in the door is bad. Valve is not shutting all the way off when not in use.
4/3/2014 3:01:33 AM • GE GSS25LGM Side... • Answered on Apr 03, 2014
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Water does not dispense; Ice does dispense.

Unit needs a new dispenser bracket behind the control panel.
3/2/2014 4:51:28 AM • GE GSS25LGM Side... • Answered on Mar 02, 2014
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