20 Most Recent GE GSH25JFR Side by Side Refrigerator - Page 7 Questions & Answers

turn the refrigerator off and use warm to hot water to thaw out the ice at the drain hole. the drain hole may be frozen a couple inches below the top so make sure you use enough hot water to thaw it completely out. if you have a portable air tank you can then try blowing air thru the hole. or you can take a coat hanger or similar object to try and gently dislodge the obstruction. once you have the obstruction dis lodged you should be able to freely pour water thru the hole.

There are 2 wires going into the compressor. They go to an overload and a relay. If the fans are operating and you have no power to those 2 wires you are going to need to replace the main board.

Hi,
There are a few reasons why the refrigerator part will not cool...here are a couple of tips that will help you to figure out why the refrigerantor is not cooling...

Refrigerator not Cooling or Fridge not Cooling
http://www.fixya.com/support/r3662945-refrigerator_not_cooling_or_fridge_not

How to Defrost Refrigerator Defrost Timer Problem
http://www.fixya.com/support/r3771673-defrost_refrigerator_defrost_timer

heatman101

Sometimes you can call GE and get help but most times not if the year warranty has expired. I personally have never found any problems other than the board itself just having a bad relay or a circuit blown off the back. Thunderstorms are hard on them too. Below is a link for the model unit you asked about.

Main Board

Try a 24 hr defrost.

Most likely the dual water control valve for the dispenser side has failed. You may test the power to the valve by unplugging the side that goes to the dispenser and placing a voltage meter into the female section of the wires and have someone press dispense while you read the voltage. If you get you normal voltage like 110 - 120 volts AC and the valve does not open then replacing the valve will solve this.Let me know what you find, Sea Breeze

The pproblem is in your defrost system You have to check the defrost timer, Heating elements, and defrost thermostat. The coils have to be clean to have air flow to the refriderator side.

Well, the age doesnt help it, but have you ever changed the filter and had it all cleaned, if not all must be cleaned and filter changed, that should do it

Look for heavy frost on the back wall of the freezer panel, if there is frost the defrost heater has gone bad.

thats the dispensor tank, is there a drip pan under neath the refrigerator?

Sounds like it the compressor starter/overload relay. It's located near the compressor and should click when it tries to start the compressor. If it's bad it will rattle when you shake it because the internal parts can be burnt. The 110 degrees doesn't seem too hot. Make sure the condenser fan near the compressor run when the compressor does. Most of the time when there is noise from the control board that is trouble. It's not easy to check but sometimes you can see a burnt area if there is a problem. Post your model number for diagrams.

to solve the frozen food problem, turn the temp back to 4. this should be the factory recomended setting. the only dispensing crush ice is probably a bad solinoid. you will find this behind the back wall. it engages to lift the thin metal rod on the bottom of the ice bucket to dispense cubed ice. and the ice being frozen in the bucket is probably a bad ice flapper in the door. it's letting warm moist air into the ice bucket that is freezing

Sounds like the interlock door and light switch is bad. I could be incorrect but does sound like it. The part number is WR23X10161 Unplug bebore prying out and testing or replacing. If that proves to be OK then we move to some more test. Thanks, Sea Breeze

if the ref is warm. your compressor is bad. time for buy a new one. unless is under full warranty. you tech can try a hard start kit.( sometimes work for temporary fix.)

Check to see whether the ice maker has been turned off. Here's how to check. Look for a wire along the right side of the ice maker that looks a bit like a coat hanger. If this wire is in the raised position, the ice maker is turned off. On some units you simply lower the wire to the down position to turn the ice maker on. On others, you lower a small red plastic lever to lower the wire. If the wire is in the proper position check the freezer temperature, it should be between 0-8 degrees Fahranheit. If it is warmer than 10-12 degrees, the ice maker may not produce any ice. Check your door seals and thermostat, repair/replace as necessary.

Is your compressor running? Can you hear the slight hum from the compressor? If not, it may not be running, thus not cooling. More than likely, your looking at replacing the main control board on the unit. These are very common to be replaced at least once.

Hello. Begin by turning your freezer to a warmer setting, one notch at a time until the problem does not return. If this does not solve the problem then the freezer thermostat is faulty and needs to be replaced. Joe

This could be that your water supply is not good , check to see if you have plenty of water pressure going to the dispencer, this is aproblem sometimes at the valve, also change your filters, and make sure all is clean, this is a good start, if this does not do it will have tocontnue to troubleshoot