20 Most Recent Microsoft Wireless Notebook Optical Mouse 3000 - Winter Blue [Amazon Frustration-Free Packaging] Questions & Answers

Sometimes there's a seek button on both the mouse and the USB receiver. They both need to be pressed so the two items can pair.

Check the battery in the mouse, go into device manager and locate the wireless mouse under human interface devices, Delete the device remove the usb sensor for the mouse, shut down the computer, power it back on, put the sensor back in and see if windows finds it reloads the drivers. Then check the operation.

the wireless mouse should have come with a small usb stick plug that into the pc usb port and the pc will go into installing hard ware mode and down load the driver for it

you might have to uninstall the mouse then restart your computer then reinstall the mouse and its drivers make sure the battery is good (has full charge)also you might test the usb device for the mouse is inserted correctly into the usb port (if applicable) click start control panel mouse you should see 4 tabs buttons,pointers,pointer options and hardware under hardware you can troubleshoot also you can select properties under driver you will have options to update driver,rollback driver or uninstall and under hardware you can troubleshoot in xp hope this helps

You have to push down the scrol wheel to engage auto scroll
and also check the mouse properties from contol panel.

Make sure that you check each of the mouse options tabs to enable the correct mouse functions paying attention to the WHEEL tab

Ensure there is a tck/selected for vertical scrolling and it is set to at least 3 lines.
For horizontal make sure that is set to at least 3 as well

Leave click lock disabled unless you have specific use for it

Bob

I doubt the problem is the battery, and you do NOT have to press the Connect button each time you use the mouse - it will connect all by itself if it can. The Connect button is only used to re-establish connection if for some reason it cannot connect automatically.

I have this same mouse and it has worked beautifully for two years now EXCEPT for one problem: most of the time, the mouse does not turn on when the receiver is removed from the receptacle on the bottom of the mouse. There is a tiny little switch built into that receptacle, along the side wall of the receptacle not far from the light, so that it gets pressed when the receiver is inside the receptacle. I have to wiggle this little switch (gently!) by hand a few times until the light comes on. From that point, the mouse will work fine until the receiver is placed back in the receptacle.

I doubt the problem is the battery. I have this same mouse and it has worked beautifully for two years now EXCEPT for one problem: most of the time, the mouse does not turn on when the receiver is removed from the receptacle on the bottom of the mouse. There is a tiny little switch built into that receptacle, along the side wall of the receptacle not far from the light. I have to wiggle this little switch (gently!) by hand a few times until the light comes on. From that point, the mouse will work fine until the receiver is placed back in the receptacle.

Turn off all other "wireless" devices (cell-phones, wireless telephones, iPhone) in your home, and see if the light on the receiver is "solid" on.

try change battery, is inside small door bellow near mouse laser,

The wheel's inner grip tends to wear out eventually. The only option is to replace the wheel mechanism. Or you can open and tweak the wheel to make it tight.

I have the same mouse as you do and I had the same problem too.
My problem was the battery, chargeable ones.
I had to recharge it over again to make it work.
I don't know if you have chargeable batteries there, but maybe it help you.

go onto the desktops manafacturors website and download a new USB driver and it might work or go into controle panel and go add hardware in mouses and other devices and try to re-install the adapters

check mouse properties under control panel.

reinstall the driver for the mouse and see if that fixes it.... also you can try going to control panel----mouse and the changing the settings... you may have to experiment abit to get it the way you want it.

Robert

Please take a moment to rate this solution... thanks

try plugging the usb adapter into a different usb port of the computer and there must be a connect button on tat adapter..press the connect button on tat aadapter and then press the connect button on the mouse {after replacing the battery}.if it doesnt work on 1st go ,,try 2-3 times,,,and hey best of luck

change the batteries and press the button on the back of the mouse called connect to get it resynchronized.if it still doesnt work then u have to buy a new one

just open carrefully the cover and ussually only lose or broken knock button inside