Amazon Kindle Wireless Reading Device - Answered Questions & Fixed issues

Try near router sometimes signal too low

Just log in with you amazon account on your another Kindle, then you will see all your books are synced to this Kindle.

Make sure *Airplane Mode* is *Off* in Settings. This will turn on the Wi-Fi transceiver. In the Wi-Fi Networks section right below the Airplane Mode section you will see available Wi-Fi networks. Click the little black triangle, choose your network and enter the password. It will only automatically connect to open networks. Most networks these days are *secured* and need a password in order to share data.

Your best option may be to go ahead and tell the device to forget, then set up the WiFi connection again. Good luck.

On a wifi connection when you see problems the cause will either be the device or the wifi router.
If you can try the kindle out on a different network this will tell you if it is the kindle or the network. If it connects then it not the kindle. It could be a setting or the router.

If it is a setting the two biggies are going to be something wrong with the security passcode or it isn't getting through the gateway out onto the internet. For settings you need to check things like using wep when it should be wpa or the wep key is 64bit when it needs to be 128 or in the wrong key location and so on.

When it can't get through the gateway that usually means your dhcp is wrong or you are using fixed ip. You can just set these numbers manually in the kindle.

The other usual suspect is that the router itself is beginning to fail. This usually shows up first as difficulty to connect and dropped connections or increasing errors. It will eventually fail. This is common and typical of all home grade wifi routers. They are good for about 18 months or so. If this is the case you might notice slow downs or dropped connections on other wifi devices. These units are not repairable so you just need to replace it.

Out of all the possibilities I would say your first choice would be the security settings and next would be the the router. Those are the two most common problems.

This is the one of the most common issue in the Kindle Device. You can contact the Kindle Support Kindle Technical Support Registration 877 690 9305

In most cases, to avoid freezing, keep battery charged and turn off wireless when it's not being used. To properly reset, hold power switch to the right for 15 seconds.

Resetting the device is not a bad thing, most electronic devices need it to be done. It can be annoying, but it's not fatal.

I would keep track of how many times you need to reset the device. Once the amount get over a few times per day, honestly, I would call Kindle Support. They've got the necessary software to look further into your Kindle.

Hi! I'm not sure if you're still in need of a solution but I'm currently going through the same issue. My Kindle 2 has not connected to Whispernet for over a week. I've been back and forth with Customer Service (1-866-321-8851 or 1-206-266-0927 if you're calling from outside the U.S) and after an exhaustive search for any possible answer, they told me it was a network connectivity issue and forwarded a service note to AT&T/Sprint, and promised to notify me as soon as possible. I'm still waiting to hear from them. Yesterday my Kindle connected to Whispernet for all of three minutes (just long enough to download a book I bought over a week ago) and now nothing. I've even tried switching wireless networks in range (go to settings, hit menu, type 311 - select different wireless networks) but to no avail. So basically, the best thing you can do after you have tried a soft/hard reset, a fully charged battery and toggling wireless off and on is to call tech support. Do you happen to be in Orange County, New York? If you are, maybe it's a malfunctioning cell tower. Hope this helps!

You may need to enter your wep key.
wep key is a wireless key code found in your pcs router,Go to the routers home page and look under wireless settings.Somewhere on the kindles configuration you need to enter this code.

From the Manage Your Kindle page, click Manage Your Devices. Find the Kindle you need to deregister and click it. Click Deregister. In the Deregister This Device spring up, click the Deregister button. Snap to see bigger picture. For more information contact us at kindle customer services Toll-Free number 18447699823.

Hi!

You can try these steps to solve this problem:

1. Connect Kindle to a different USB.
2. Verify the charge light at the base of the Kindle is on.
3. Restart Kindle by pressing Home > Menu > Settings > Menu and select "Restart."
4. Leave the unit charging for 30 minutes

If the problem persist, contact Kindle for repair options.

eBookBoy

You need to contact Amazon Customer Service - 888-280-4331

you need to make sure the wi fi connection code is correct. Try to connect something else like a laptop or a mobile phone and see if that works.

You can download Kindle manuals HERE as PDF files and print them using a PC and printer.

However, the Kindle manual comes as pre-installed eBook on the device... You own one of the finest eBook readers available and want to read its manual printed on paper? :-)

Borrow from a Friend You can borrow a Kindle book from a friend. When the book is available, you will receive an e-mail notification that will allow you to download the book to your Fire tablet, Kindle device, or Kindle reading app. To download your borrowed book:

1. Open the e-mail message "A Loaned Book for You."
2. Click the Get your loaned book now button. Your web browser will automatically launch to Amazon so you can accept the loan.
3. Sign in to your Amazon account.
   • If you have a Fire tablet, Kindle device, or Kindle reading app, select which device you would like the book to be delivered to, and then click Accept loaned book.
   • If you do not have a Fire tablet, Kindle device, or Kindle reading app, click Accept loaned book and follow the on-screen instructions to download a free Kindle reading app.

The above is from the Amazon.com Help site: http://www.amazon.com/gp/help/customer/display.html/ref=hp_rel_topic?ie=UTF8&nodeId=200549320

There may be the issue with the Kindle wifi driver causing the issue with the Kindle for more Kindle Technical Support Registration 877 690 9305

Just go to the amazon website and create the amazon account. You can ask for the Amazon Kindle Support Kindle Technical Support Registration 877 690 9305

Follow the steps for dealing with a frozen Kindle screen on the Kindle Support web pages.

You are facing the issue while trouble shooting the kindle device you can call amazon kindle support Kindle Technical Support Registration 877 690 9305