NRS Hoveround MPV 5 - Used Power Wheelchair - Page 6 - Answered Questions & Fixed issues
Where do we buy new battery for hoveround MPV4?
The battery needed is a U1 battery, 12 volt,33 amps. You can find them at any battery warehouse store like Batteries Plus, Interstate Batteries, etc. The cost between seventy five and one hundred twenty dollars each and you will need to replace both at the same time. If you are the original owner of your Power Chair, your health insurtance may cover the replacement.
Where is the manual button/switch for the
If you mean the manual brake release, it is in the FRONT of the power chair, just above the footrest, in an opening 3" square. The two black levers need to be pressed DOWN to release the brakes so the chair can be pushed and then raised UP to restore the motor function. Some scooters have a manual reset button towards the rear of the machine, but the MPV5 does not.
Batteries full charged, the controller will not
The controller for an MPV5 retails for 1159 dollars. Even if your insurance is out of network, try to see if they will give you an exception as the price is still lower than the cost of a whole new power chair. At the very least, you may want to pay 50 dollars for a technician to come out and properly diagnose the problem. It may be something simple like a loose connection. Try again, Hoveround has joined a new network that may be able to help you.
My mpv 5 turns on and horn works but wont move
Make sure both manual brake levers are in the UP/DRIVE position. They are located just above the footrest between where your ankles would be. If they are both up and there are no flashing lights on the controller, the motors may be bad.
Where do you find the serial number
Just above the footrest, there is a 3" square opening with two black knobs (manual brake release). Look inside the opening, there should be a white or silver sticker with a 6 digit number, that is the serial number.
I have plugged the Soneil battery charger into the
If your Power Wheel Chair has been sitting idle for a while, the batts may need to be completely replaced. There is a gel inside the batts that need to have a current run through them via the charger on a regualr basis otherwise it will solidify. If the charger lights are onm you have connected the charger correctly for over 24 hours and the batteries are still not showing they have been charge, there may be damaged cells which means both batteries need to be totally replaced.
Where is the closest repair facility for a
There are no actual repair facilities; technicians are dispatched by Hoveround to do the repairs in your home. Another option would be to look up a durable Meical Equipment repair service in your yellow pages, or a small engine repair (lawn mower repair) in your area. Call Hoveround Tech Support, they can trouble shoot many things over the phone for free.
My hoveround MPV5 doesn't move.
Scottyguy Check your freewheel levers in front of the seat and make sure they are in the drive mode. If they are check your owners manual to see if you have a lock out function for your joystick If you have a lockout then it should tell you how to get it out. Some chairs can be taken out of lockout by pressing the horn button twice as soon as you turn it on. Others use the on/off button pressing the on/off button twice and then turning it on will get it out of lockout and then others use the joystick turn the power on immediately push the joystick full forward until you hear a beep then pull fully backward till you hear another beep then release to the center. With the Hoveround I don't know if they have a lockout or not and how to get it out but the examples I gave you are the only ones I am aware of. If all else fails you can contact Hoveround @ 1-800-964-6837 and ask for tech support explain your problem and hopefully they can help Hope this helps you
I own a mpv-4 hoveround,when iam moving forward it
Make sure that your tires are both inflated to 45-40 psi, have good tread and are not leaning on or out of the frame. Were both of your batteries replaced at the same time? Is there any noise or vibration coming from the motors that may indicate one has less power than the other? You may want to check the bearings in the casters to ensure they can move freely. I hope this helps!
Where can I get owners
I've looked at the Hoveround website and couldn't find a download for a manual for the MPV 4 So i would recommend calling Hoveround directly and asking for one You can call 1-800-542-7236 Hope this helps
Chair got wrapped up in
Ok pulling the rug from the wheels shouldn't have caused that unless you disconnected one of the battery cables. Look at each cable coming out of the battery boxes where they connect to the black box under the center of the chair. Make sure that each cable is securely plugged in. Hope this helps you
CHAIR BEEN SITTING FOR A
Ed After a year the batteries are shot and the charger cannot revive them Sorry but you're gonna have to spring for 2 new U1 batteries. Hope this helps you
The hoveround MP5 has new
It sounds like the battery has discharged itself beyond the point of being able to charge back up. This can happen if a battery of this type sits unused for a long amount of time as yours has. My suggestion is you give Hoveround a call and they can help you get it jump started, or can point you to someone in your area that can do it for you. 1-800-542-7236 is their number. It is definitely fixable, but requires a special unit to get the battery going again.
Thanks
Tim
How to engage drive for wheel
Albet There are two levers in front of the chair ahead of the batteries In one position you are in Drive and in the other Freewheel. Make sure that both levers are in the same position depending on what you want to do Hope this helps you
How do I replace batteries
lallman first unplug the joystick cable from the base plug then remove the seat by lifting it off the center post (there is a pin or bolt in the post under the seat that you need to remove) Once you have the seat off you will be able to see the 2 battery boxes. Unplug the connector from the boxes by turning the connector and pulling them out. Undo the straps around each battery box and take them off (they will only go so far because of the battery wires. Remove the wires from the batteries and reinstall on the new batteries paying attention to the polarity red to pos and black to neg. Then reinstall like you remove them. Hope this helps you
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