Top 20 NRS Hoveround MPV 5 - Used Power Wheelchair Questions & Answers

Question edited for clarity, Hoveround not Hooveround. Added '(what it is)'. All question need full 'make model (what it is)' please. Question moved from 'Rode Microphones'. Bad connection on your motor. Bad connection on one of your batteries. Or a motor, or the controller / board has failed. all can be tested. https://www.google.com/search?q=hoveround+goes+in+circles ..

if it is not working check freewheel levers I’m happy to assist further over the phone at https://www.6ya.com/expert/bill_bcbb89783b08c489

Time to replace the battery with a new one.

Is the plug one way direction? more details please, it seems the plug is connected in the wrong position

Plug it in and charge the battery.

The pressure is 50 PSI, but 45 PSI worked better for me.

You are much better off just buying the flat free drive tires with the wheel attached for @ 55 each. With that being said, the wheel will separate it takes a lot of elbow grease, a large flat head screwdriver and patience. Be very careful not to tear and/or stretch the tire bead and resist the temptation to spray lubrication of any sort to separate it. Again, call Hoveround or look on ebay and order two with the wheels.... you will be glad you did..

The serial number typically does not have any involvement with Medicare but is used by manufacturers and DME providers to track the chairs. The true definition of what is a group 2 power chair would take a long time to explain but single option Group 2 chairs are coded: K0835-K0840 for single power option and K0841-K0843 for multiple power option. The specific code depends on the specific chair the person meets medical coverage criteria for. The Hoveround MPV5 you have pictured would typically be K0836 - Power wheelchair, group 2 standard, single power option, captains chair, patient weight capacity up to and including 300 pounds

There is no reset button.

We don't work with Pronto's here so I don't have any tech manuals or experience for it, but this may be something as simple as just making sure the brake/clutch lever is fully set. If it is not that, then it is usually something wrong with the clutch or internal brake assembly.

I've never had much luck getting information like this for most joysticks, and have never gotten it for Penny+Giles stuff. You may have the best luck looking for a used replacement joystick on eBay or Craig's List.

Unfortunately your batteries are either disconnected or dead, below charging threshold of 16v. Time to check the connections and/or replace the batteries. I’m happy to assist further over the phone at https://www.6ya.com/expert/bill_bcbb89783b08c489

When changing a wheel one must remember to reinstall the shaft key, or the wheel will not be secured to the shaft. The shaft of the motor is turning but wheel is not. I’m happy to assist further over the phone at https://www.6ya.com/expert/bill_bcbb89783b08c489

Most number tags our near the motor area. You should find a number silver in color , it will be riveted to your chair the first will be a model number the second number will be you serial number. You might have to get some help to get down and look at it. The tag will be marked SS for serial number and MOD for model number. most of the time it will be by the drive motor. I hope it helps.

Do you have solid tires or inflatable tires. If they our inflatable tires and the hole is not too big they can hot patch them at a tire shop most of the time for free. If its a solid rubber tire and you have taken a big chuck out of it you will have to get a new. But I am thinking you have an inflatable tire. take it too the tire shop and see what they can do.

1. Disconnect joystick cable. 2. Remove seat. 3. Undo straps on battery covers. 4. Disconnect batteries. 5. Remove batteries. MPV 5 requires 2ea 12V, up to 35 ah agm or gel batteries. (The ah will vary depending on the brand of battery used). My personal preference is Werker batteries (12V, 35ah agm) at Batteries Plus. If you can get the chair there, they will install them for you and give you a 1 year warranty which is 6 months longer than most.

You will need to remove the seat and the shroud to get inside your chair. Once that is done, you will see the cable coming from the motor and then plugging into the control box. Unplug the cabe and do a visual examination of the connectors. Rarely, but occasionally these will overheat and cause a bad connection.

For future reference, here is the is a procedure for Locking/Unlocking the VSI The VSI has a feature that enables you to lock your power chair to prevent unauthorized use. To lock the VSI: 1. With the VSI switched on, press and hold the on/off key. After 1 second, the VSI should beep. 2. Release the on/off key. 3. Push the joystick to the full forward position until the VSI beeps. 4. Pull the joystick to the full rearward position until the VSI beeps. 5. Release the joystick. There should be a long beep. 6. The VSI is now locked. To unlock the VSI: 1. Press the on/off key and power on the VSI. The maximum speed/profile indicator should ripple up and down. 2. Push the joystick to the full forward position until the VSI beeps. 3. Pull the joystick to the full rearward position until the VSI beeps. 4. Release the joystick. There should be a long beep. 5. The VSI is now unlocked.

The manual for the Pronto starts with this warning: "A qualified technician MUST perform the initial set up of this wheelchair. Also, a qualified technician MUST perform all procedures in the service manual." It is possible that a warning is displayed until the setup by technician is successfully completed. A PDF version of the manual can be downloaded here: http://www.invacare.com/doc_files/1143206.pdf I hope this helps.

The power switch is on the joystick. It is a soft switch in the middle top. Usually a green circle with a vertical line .