Check the pump , first make sure it's not got water in the drum if so drain ,undo drain pump cap and make sure nothing is blocking the pump shaft as this will stop it from spinning
Unfortunately, when the machine is used by tennants, it is not respected.
Firstly, checked the drawer is clear.
on the bottom right of the front plinth there is flap that will expose the pump filter (you may need pliers if it's tight) remove cap, preferably with a largish towel underneath the front of w/m. when cap removed get down and have a good look in the pump and check nothing is trapped in the impellor.
If the hose is connected to spigot under the sink, remove and check this isn't blocked. remove the spigot both from the sink and the grey hose of the w/m to ensure a thorough check for blockages.
I run a 90 degree cycle every 4 weeks with the machine empty except for two capfuls of baby sterilisng fluid (approx half a mug) I buy stores own as it is cheaper than miltons. I run the maintenance wash religiously ever 4 weeks and run a machine descaler such as oust thru every 4-6 months (ps don't be tempted to use bleach as it foams up and can cause more problems!!)
The other options are that the user is overdosing the detergent or using an inappropriate detergent (washing up liquid, twintub powder or bleach) although I'll lay bets that they're not going to admit that to you. Good Luck, hope this helps.
I would suspect worn brushes in the motor as being the cause of the problem here.
Check them, and if they are less than 3 or 4mm long, then they need replacing.
go in touch with BOSCH customer service and tell them ur problem....i don't think u have to remove the drum to fix ur problem.....so find out yourself from bosch......good luck
Potential causes and fixes:
Battery Terminal Corrosion:
Cause: If your Bosch laser receiver has been submerged in water, the battery contacts and sometimes the circuit board may have corroded.
Fix:
Remove the batteries and clean the battery terminal contacts.
Pry open the bottom cover and clean any corrosion on the circuit board.
Calibration Issues (for Bosch GLL 2-20):
Cause: Dropping the Bosch GLL 2-20 can lead to misalignment and errors.
Fix:
The best way to address this problem is to calibrate the laser level.
You can either contact the Bosch service center or follow the calibration instructions in the manual.
General steps for calibrating a laser level with a misaligned pendulum:
Remove the screws and outer cover.
Locate the pendulum hanging in its stationary position.
Remove the glass window of the laser level.
Adjust the stationary position of the hanging pendulum using the main adjustment screw.
Fine-tune right-left adjustments using other smaller adjustment screws.
Reassemble the laser level.
Cracked Glass Lens (for Bosch GLL 2-50):
Cause: If the horizontal glass lens is cracked, it affects accuracy and safety.
Fix:
Unfortunately, this problem is often unrepairable.
It's advisable to replace the laser level to ensure safe operation1.
Remember to lock your laser level when not in use or during transportation to prevent pendulum movement1. If these steps don't resolve the issue, consider reaching out to Bosch for professional assistance or repair
Question edited for full 'make model (what it is)'.
Question moved to Bosch Washing Machine category.
Easy enough to do, a connector, two hoses and mounting bolts.
JustAnswerhttps://www.justanswer.com > UK Appliance Repair
Oct 12, 2011 - Look into the open pump housing to see if the pump impellor is spinning. ... Begin replacing parts to see if you can repair the appliance. (can ...
1 answer · Top answer: Hiya, When it stops and shows 3 on the display, has it stopped with water in the drum? Thanks ...
JustAnswerhttps://www.justanswer.com > UK Appliance Repair
Nov 8, 2011 - Our Bosch WFK2801 washer doesn't want to spin or drain. There's no error code and no obvious blockage from the - Answered by a verified UK ...
1 answer · Top answer: Hiya, When you slacken the pump cap on the front, does the water drain out? Thanks Hiya, ...
That is the main bearing worn with so much play that a heavy load will stop it going around and normal wash will grind from time to time.
Bosch use very well made bearing so you might get more out of it before the bearing crashes completely.
Motor brushes: The motor brushes may be worn out and need to be replaced. This is a common issue with the Bosch WFK2401UC washer motor 2 . You can check the brushes by removing the back panel of the washer and looking at the motor. If the brushes are less than 1/4 inch long, they need to be replaced 2 . Imbalance: If the load is unbalanced, the washer may not spin at full speed to protect itself. This can cause the cycle time to be cut short 6 . Try rearranging the load and see if that helps. Sensor issue: If the washer is not detecting an imbalance but still not spinning at full speed, there may be an issue with the sensor. This could be causing the washer to cut the cycle short 6 . You may need to call a professional to diagnose and fix the issue.
