20 Most Recent Kenmore HE2 Plus Front Load Washer - Page 3 Questions & Answers


Hello Tina,
You have to press & hold the "Drain & Spin" button for 3 seconds in order to unlock the door, assuming that the tub is not full of water, otherwise the system will attempt to drain it first before unlocking the door.
Good Luck!
Rich Lilja

Kenmore HE2 Plus... | Answered on May 22, 2017


I had this same /similar problem with my machine and found that the micro-computer board on the top rear near the cover of the machine are very prone to having bad electrical contacts on the board where the wire connectors go. The answer simply was to remove this board and add solder to each and every solder pad that goes to the connectors. The board is not bad (defective) just poor electrical connections.The repairman probably just wiggled the 1 with the issue and it worked for you for months as described! Perhaps you could get away with just disconnecting the electrical connectors and plugging them back in -it could buy you some more time before fixing it permanently with solder!

Good Luck!
Rich Lilja

Kenmore HE2 Plus... | Answered on May 22, 2017


Hello Tony,
I had this same problem with my machine and found that the micro-computer board on the top rear near the cover of the machine are very prone to having bad electrical contacts on the board where the wire connectors go. The answer simply was to remove this board and add solder to each and every solder pad that goes to the connectors. The board is not bad (defective) just poor electrical connections.The repairman probably just wiggled the 1 with the issue and it worked for you for months as described! Perhaps you could get away with just disconnecting the electrical connectors and plugging them back in -it could buy you some more time before fixing it permanently with solder!

Good Luck!
Rich Lilja

Kenmore HE2 Plus... | Answered on May 22, 2017


Hello George,
The error code F28 means one or both of these parts are bad.
Motor Control Unit (8540135)
Microcomputer Machine Control Unit (8540788)
I had this same problem with my machine and found that the micro-computer board on the top rear near the cover of the machine are very prone to having bad electrical contacts on the board where the wire connectors go. The answer simply was to remove this board and add solder to each and every solder pad that goes to the connectors. The board is not bad (defective) just poor electrical connections.The repairman probably just wiggled the 1 with the issue and it worked for you for months as described! Perhaps you could get away with just disconnecting the electrical connectors and plugging them back in -it could buy you some more time before fixing it permanently with solder!

Good Luck!
Rich Lilja

Kenmore HE2 Plus... | Answered on May 22, 2017


Hello Karen,
The following video should fully explain everything that you should know on how to do this replacement and any warnings.
Good Luck!
Rich Lilja

Kenmore HE2 Plus... | Answered on May 22, 2017


Hello Rickgall1998,
If t is a rear bearing (no symptoms listed) I doubt at 3 years old the bearing can be bad! I can't help you but if it is the door seal or some other common part perhaps you can find it here;
Kenmore Washing Machine Model 110 47532601 11047532601 110 47532601 Parts
Without some symptoms being listed it is hard to assist you.
Good Luck!
Rich Lilja

Kenmore HE2 Plus... | Answered on May 22, 2017


Aren't microprocessor controlled appliances wonderful? Especially when the code is flawed! No wonder the space program bit the dust!

Kenmore HE2 Plus... | Answered on May 12, 2017


Check the shocks on the drum to make sure they are ok. if they wear out the drum spins out of balance and the computer wont allow it spine because it would WALK and damage itself.

Kenmore HE2 Plus... | Answered on Apr 19, 2017


sounds to me like they are jerking you and trying for more money, I would check the lid switch components with a meter.
doorswitchtestdryerdoorswitch-n2one1aiwr4twi02ek2pnwzo-2-0.jpg

doorswitch lid -n2one1aiwr4twi02ek2pnwzo-2-2.jpg

doorswitch bypass-lid-switch-unplug-n2one1aiwr4twi02ek2pnwzo-2-5.jpg

door switch jumper-n2one1aiwr4twi02ek2pnwzo-2-9.jpg

doorswitch lidlock actuator 2-n2one1aiwr4twi02ek2pnwzo-2-14.jpg

doorswitch washer lidlock acturator-n2one1aiwr4twi02ek2pnwzo-2-20.jpg

doorswitch lidlock switch-n2one1aiwr4twi02ek2pnwzo-2-27.jpg

doorswitch lidswitch maytag panel-n2one1aiwr4twi02ek2pnwzo-2-35.jpg

Kenmore HE2 Plus... | Answered on Mar 24, 2017


perhaps if you check with Water Filters Lawn Garden Appliance Parts they can assist with a parts diagram

Kenmore HE2 Plus... | Answered on Jan 27, 2017


5d is a definitely a the code for a plugged discharge. We removed the lower access panel and discovered a virtual treasure: $12.50 in quarters, nickels, dimes and pennies, a pen, a pencil, collar stays, 10 bobby-pins, 3 barrettes, a elastic headband, a draw string, a box cutter, 3 washers, 3 broken zipper parts, a elastic waist band. Amazing it took all to trigger a 5d error code. Hope this helps!

Kenmore HE2 Plus... | Answered on Aug 30, 2016


After years of suffering from random F11 that became a permanent F11, I did the repair as in the video and all is good for 2 years. No more F11. About one load a day (we have kids!)

Kenmore HE2 Plus... | Answered on Jul 14, 2016


Your pump is blocked.prob a hair bobble coin etc... try the pump access at bottom of machine water will come out so u need to open it slowly

Kenmore HE2 Plus... | Answered on Jun 03, 2016


check the pipes from the water main and the pipes in the machine could be a seal has gone

Kenmore HE2 Plus... | Answered on Mar 16, 2016

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