20 Most Recent Kenmore 73502 / 73504 / 73509 Bottom Freezer Refrigerator - Page 4 Questions & Answers


You need to have the defrost cycle checked.( heater, limit stat, timer) If the frig can't defrost air can't move across your coils to cool properly. To temporarily get by until you can get a repairman, use a blow dryer to melt the ice build up. Once melted it will work normally for about 2 days till it freezes up again.

Kenmore 73502 /... | Answered on Nov 22, 2013


First we need to see if the compressor is running.  Pull the fridge out take off the lower panel on the back and see if you can hear it running.  Also, need to know if freezer fan and fan by compressor is running.  Check for thick frost build up on back panel in freezer.  Let me know what you find.

Kenmore 73502 /... | Answered on Nov 10, 2013


Hi, Reach in and see if you can feel ant ice laying on top of the ice maker fingers that might be jamming the ice maker. The motor making a noise is why I suggest this. If you can remove the ice maker and look, it would be better. Another option is to pop the ice maker head cover off and see if the drive wheel is trying to turn or maybe even broke.
Please let me know what you find so I can assist you further.

Vic

Kenmore 73502 /... | Answered on Nov 05, 2013


I need to replace the control board? How do I do it?

Kenmore 73502 /... | Answered on Oct 22, 2013


seems like there's some wiring or circuit board problem and it seems you will require a Tech's Help
Http://www.HazratSUltanBahu.com

Kenmore 73502 /... | Answered on Oct 19, 2013


check the damper controller at the center of the fridge. this regulates the air that is coming from the freezer dependent on the signal from the thermistor of the fridge compartment. that is the other thing to check. check it for rresistance and it should change as you change the temperature of the sensor.

i hope i was able to help;;

Kenmore 73502 /... | Answered on Sep 16, 2013


After several hours working and moving the door, I was able to slide open the door. Found out that the ice maker was leaking and the water was in the bottom an it frozen and that was stopping the door to open.

Kenmore 73502 /... | Answered on Aug 04, 2013


you can pull off the kickplate(underrthe freezer door, and if you reach up under theright hand side there will be( if no one has removed it) a tech sheet/ wire diagram for you r machine

Kenmore 73502 /... | Answered on Jul 23, 2013


I experienced the same bulb housing melting/potential fire problem with my Kenmore Elite Trio refrigerator ( Model #79577549600) that I purchased in April of 2006. The first time it happened was in July 2008. I smelled burning plastic when I opened the fridge and noticed the bulb housing was extremely hot. The only way I was able to unscrew the bulbs was to unplug the fridge for a while until the bulbs cooled down. Unbeknownst to me, by unplugging the fridge, I reset some CPU board (or something) and the problem corrected itself. However, the lighbulb sockets were blackened and the plastic housing started to melt, so that was damaged. Because the problem corrected itself, I second guessed myself, thinking that perhaps I left the door open and the Alarm was off (even though it was on, but I dumbfounded). Then this past Sunday, 9-21-08, it happened again. This time, even worse. The plastic housing is completely destroyed because of the melting, the lightbulb shattered and the sockets are burnt. Thank goodness I decided to check about similar complaints before calling Sears. I can't believe all the incidents of this extremely dangerous hazard. Of course, the Sears 1-800 number offered no assistance since I didn't purchase an extended warranty. They recommended calling Kenmore. They were even worse. Finally, after reporting it to the Consumer Product Safety Commission, I decided to call the salesman directly who I purchased it from. He stated he never heard of that problem. However, he told me to call One Source at 1-800-479-5899 to see if they could help me with my "product failure". He warned me that they might not be quick to help, but to be persistent. I was all ready for a fight when Jim answered the One Source phone. When I told him my problem, he immediately stated he knew about the problem and he'd get a tech out as soon as possible to replace the necessary parts. He stated that this problem was "rampant", but that they were correcting it at no charge to the customers. I now have a tech coming on 10/2 (the earliest opening) and a case number. I would recommend still reporting this problem to CPSC, but then try One Source.

Kenmore 73502 /... | Answered on Jul 21, 2013

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