20 Most Recent Rival 3755 5.5-Quart Questions & Answers

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I have replaced mine by going to Goodwill! $4

Hi - I have the insert (dark green with clear lid) in perfect condition but my crockpot itself is unfixable. If you need the crock let me know

I believe the design of the handle on the SCE502 is poor and will fail over time. The nut in ours fell out of the handle, and we were holding the black plastic handle while the glass lid was falling to the floor. Ours failed this weekend, and luckily, when the lid fell, it did not break. After looking over the lid and the black handle, I purchased a 1/4-28 screw and a 1/4-28 nut (original was corroded). I drilled a hole completely through the handle and now the black handle is securely attached to the glass lid with a stainless steel screw and nut..

Hi there, it is always difficult to find replacement parts for crock pots, since there are so many different designs. However, I have found them in places like GOODWILL, and SALVATION ARMY stores. Also, sometimes regular pot lids will work as well. I would also look on eBay and Etsy and other online auctions. I looked on sites for crock pot replacement lids and them seem to not have yours. But don't give up....You are right, why give up on a working appliance. Measure the dimensions of the liner and see if you can find a regular pot lid....it doesn't have to be made of glass. Happy hunting!

You should call Jardin, the parent company of Rival. Their customer service number is 01753 251 858.

Rival parts are sold through www.crock-pot.com. They don't show any parts available for this model, but there's a toll-free number listed you can call. They may be able to suggest an alternate part or make some other suggestions. Good luck, and thanks for using Fixya.

I have had the same problem. Spoke to rival customer service and they no longer sell replacement lids for model number SCE502. I've read to take the screw from the knob to a hardware store and then find a knob which will fit it.
Someone else suggested that if the knob is mostly intact, ask hardware store for araldite glue