20 Most Recent Rowenta DG-980 Iron - Page 8 Questions & Answers

It was on the box it came in.

there is a reason for the wire shorting at that point could be a dead short that caused the wire to burn or other serious problem best advice is to take it to an appliance repair shop for a diagnosis and quote or to be safe simply junk it and get a new one

Be sure the voltage and current you are using in India is correct for the unit. Is the power on the unit switchable?

It is evidently defective. If this was the first use, box it up and send it back for a refund or replacement. Most companies require to issue a return authorization form before shipping it back.

Jim , please check this video you can able tofill water. Rowenta Steamforce Iron

probably can't fix if you take it to an appliance repair ship for a quote , it will probably cost more than a new one Spring water is very high in mineral content and that would cause the leak best use DE-mineralized water as that is just pure water and is what is recommended for irons

Have you made sure the steam setting is "on" ? Are the jets clogged? (white dry material in holes of hot side of iron).

Sorry we do not have any parts locator service here.

Hello, Ellen - You may find this YouTube video instructive: https://www.youtube.com/watch?v=3hgkWmMZeeU Skip the initial advertisement. You will find other methods for cleaning a sticky iron here: https://www.wikihow.com/Clean-a-Sticky-Iron Since the iron sole plate stickiness problem is not limited to Rowenta brand irons, it is easy to find solutions. How did I find the information? I just used my favorite search engine (Google) and used this search phrase: iron sticking How difficult is that? Best wishes.

Just repaired one of these. Is this the temp dial or the steam dial? Does it heat at all or not?

Hello, Nadya - Check the warranty information which came with your Rowenta steamer (probably in the owner's manual / instructions. Find out what you need to do to return the steamer for a working replacement. Best wishes.

Rowenta Focus DZ5075U1 user manualshttp://www.rowentausa.com/instructions-for-use/csp/1110021138

The small transfer water-line to the steamer section has closed up. This is due to contamination of salts, accumulated calcium or other debris. Its baked on and not easy to remove. All I can tell you is: always use filtered water or distilled water in the NEW IRON that will replace this one.

Sorry we do not have that kind of info avail here.

We have no way to look that type of info up at this website.

check the iron's label and see what voltage its rated for. If its from over seas and you are in the states with it, you will be wise to buy another iron. The adapter you would need is called a step up transformer and it would need to be large. 2000w or so. An iron would be much cheaper. The label will say 240z 50hz or 110 60hz. if it says 110 60hz then you have another problem.