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Rowenta DG-980 Iron - Page 6 Questions & Answers
No steam coming out and water tank not pumping water into generator to make steam
The Rowenta DG-980 Iron/Steam Generator works great from our experience (it is a consumer grade unit with commercial grade technology) and over 90% of the user reviews I have seen are happy with it, unfortunately it is a discontinued model & the newer replacement is not as good. Service seems to be rather thin, as is the case with most corporate entities; I was on the phone for 30 minutes before I was able to locate service center in Concord, CA (I am in SoCal), and is the only one in the state that does repairs on them, and I am going to check them out...stay tuned.
Need to clean my Rowenta
let warm up and spray a good oven cleaner on it and let sit for awail(turn iron off) then it should just wipe off!
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What should I do ?
The old Rowenta DG-980 is a consumer grade machine but with commercial quality function and features. My gal who worked at a dry cleaners many years ago loves the DG-980. Here is the scoop on how to get it going if just cleaning it is all it needs (our used one had the same problem and I fixed it by doing the following:
Rowenta recommends that you use clear filtered drinking or bottled water only. I believe them because the system uses brass & aluminum throughout, so salts or acids would cause corrosion.
To clean the system totally, after each ironing session before I put it away, I remove the blue reservoir completely, and run the burst of steam several times until the boiler is empty, and red light indicates it is out of water. I shut the power off and unplug. Wait at least an hour or so, access the boiler tank plug on side & if it is cool to the touch, remove it using a coin (quarter), drain and flush the tank several times with the cleaning tube that came with unit or filtered/drinking bottled water several times over the kitchen sink. Finally, drain all the water completely out of the boiler (I leave the plug & cover off to making sure it is completely dry before putting everything back together, ready for the next time).
After several use cycles of the above should clear out the debris. My 1st experience with a used DG980 had exactly the same problem. P.S. before ironing the first article, use several bursts of steam away from the ironing board surface to clear out any standing water and debris that was is in the system. Hope this helps :O)
Rowenta DG980
Hi Linda,
Here is the information you requested. My wife puts this unit on the top of her list. It saves her hours of ironing time and she uses on all her dress clothes for work.
In California, the name of the place is
California Electric Service
(925) 827-1011
1170-G Burnett Avenue
Concord, CA 94520
http://www.californiaelectricservice.com/
Enjoy!
Missing hose for cleaning
Hi,
In California, the name of the place is
California Electric Service
(925) 827-1011
1170-G Burnett Avenue
Concord, CA 94520
http://www.californiaelectricservice.com/
You were unclear if the faceplate is on the steam generator or the iron. Anyway the repair center for Rowenta above should help you. Be prepared to pay for shipping, get a firm estimate and insist on old parts be returned with the repaired unit. If it is the soleplate assy, it is around $75 or so.
New face plate
Google California Electric Service in California, they are on Burnett Ave. Sorry I am having problems posting solution with my ISP connection.
Drain screw
He, if the repair was done within their warranty period, try calling their service department. It should be covered...beyond that, I would say that someone either overtightened or cross threaded the drain screw. You might warm up (but not fully presurize) and see if you can loosen it 1/4 turn counter clockwise (no further) and let it cool before removing.
Rowenta dg980
Hi,
I found out that you do not need to remove the security torx screws (you can get a set from Kragen's Auto Supply or Harbor Freight Tools); don't mean to advertise, but they have decent prices for any "Do It Yourselfer' arsenal." Use a wooden popsicle stick and gently pry the soft rubber cover from the front (on either side) toward the cord end, just enough to access the trigger/control switch assy from the top. Good luck and keep in touch.
Steam from rowenta preassure iron and steamer
Hi, It is likely you have too much residual water in the iron or have mineral deposits from the tap water you have been using. Rowenta recommends that you use clear filtered drinking or bottled water only. I believe them because the system uses brass & aluminum throughout, so salts or acids would cause corrosion. To clean the system totally, after each ironing session before I put it away, I remove the blue reservoir completely, and run the burst of steam several times until the boiler is empty, and red light indicates it is out of water. I shut the power off and unplug. Wait at least an hour or so, access the boiler tank plug on side & if it is cool to the touch, remove it using a coin (quarter), drain and flush the tank several times with the cleaning tube that came with unit or filtered/drinking bottled water several times over the kitchen sink. Finally, drain all the water completely out of the boiler (I leave the plug & cover off to making sure it is completely dry before putting everything back together, ready for the next time). After several use cycles of the above should clear out the debris. My 1st experience with a used DG980 had exactly the same problem. P.S. before ironing the first article, use several bursts of steam away from the ironing board surface to clear out any standing water that was is in the system. Hope this helps :O)
Water tank
Depending on the age of the reservoir, the earlier version had two pickup tubes that were "Y" together to allow water pickup along the extreme ends of the reservoir. Later versions had a single "L" tube arrangement that was shorter, but did the same thing. As long as the split is submerged, the pump should still be able to draw water when the level is quite low, but once air gets in, the pump will "cavitate" sucking only air and lose prime (like a siphon hose that picks up air). As for the brown filter screen, you will probably have to ask a Rowenta service center, and hopefully get some friendly advice...!
BRown water and stuff coming out of iron
Hi, two problems:
DIA' s problem - the brown water is due to poor water quality and debris in the boiler and iron sytem. Rowenta is clear that they do not want anyone to cleaning solutions - only clear filtered drinking water to rinse out the boiler (via the water inlet screw hole) and I have found running the system dry, letting it cool, rinsing and draining the boiler several times before putting unit away works fine.
Guest' problem with brown/black tar substance is likely caused by too hot and iron setting (steam setting may also be too high) for ironing man-made synthetics (like Nylon, Rayon, Polyester or blends are basically petroleum based fabrics) that breakdown or melt, leaving deposits on the iron's stainless steel soleplate. A secondary cause could be bad water or debris in the boiler/iron in which the solution for DIA's problem might provide relief. Cleaning the soleplate is tricky, I use nothing stronger than an old fashioned wooden orange stick to gently scrap of all traces of the "stuff" and dry "Dutch" cleanser w/ a terry cloth or old cotton sock to polish without scratching the soft stainless soleplate...
Spray button stopped working
We had the same problem and we fixed it by taking off the handle section and putting in a new spring (it looks like a little pin actually). We tried it because we were not in the US anymore and didn't mind breaking it so do this at your own risk. It did work though. When (if) you open it up you'll see how flimsy the pin is. Its hardly surprising. Go lightly wit the button after this.
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