20 Most Recent Xerox Workcentre 7345 Printer, Copier, Scanner Questions & Answers

Hi, Please power off the printer, wait 30 seconds and then power it on again. Thank you.

Confirm which model Xerox Copier/Printer you are using? If it's an WorkCentre 7345: Image Transfer Belt Cleaner Part Number: 049K92448

Goto the Xerox.com website. Sorry, Good luck.

That error indicates the scanner is not installed. Check the connection from the scanner to the main ess board and reseat if necessary. If cable is damaged, replace with part number 117K38440. http://www.iteminconline.com/117k38440_117k38440-xerox-workcentre-7425-iit-controller-cable.htm

Try this link: http://www.support.xerox.com/SRVS/CGI-BIN/WEBCGI.EXE?St=97,E=0000000006019714208,K=5146,Sxi=0,Case=obj(29759)

Black Imaging Unit Motor Failure.

Try this link: http://www.support.xerox.com/SRVS/CGI-BIN/WEBCGI.EXE?St=204,E=0000000005968632957,K=8825,Sxi=2,Case=obj(30293)

Try this link: http://www.support.xerox.com/SRVS/CGI-BIN/WEBCGI.EXE?St=483,E=0000000005968379796,K=1521,Sxi=5,Case=obj(11534)

007-960 MSI Paper Mismatch 2 In the UI specified plain paper or thick index paper. Try this link: http://www.support.xerox.com/SRVS/CGI-BIN/WEBCGI.EXE?St=399,E=0000000005965351572,K=3062,Sxi=1,Case=obj(47319)

Are you sure the clear section is cleaned. The waste box may have a chip on it that tells the copier I am full, so vacuum iy out will not help. if you see a clear sectoin of plastic that has to be clear or the sensors will read the box as full. Replace the box, recommend always have a spare, so that during a print job if it come up replace the box and keep running. Another could be you are required to clear a counter every time you replace the box as long as the counter is not clear copier thinks the box is full. Go to Xerox web site contact them Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Are you sure the clear section is cleaned. The waste box may have a chip on it that tells the copier I am full, so vacuum iy out will not help. if you see a clear sectoin of plastic that has to be clear or the sensors will read the box as full. Replace the box, recommend always have a spare, so that during a print job if it come up replace the box and keep running. Another could be you are required to clear a counter every time you replace the box as long as the counter is not clear copier thinks the box is full. Go to Xerox web site contact them. Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

That error indicates that the paper was not sensed as passing the pob sensor which is right at the registration rollers. If the paper is folding there, the main cause is the registration clutch not being initialized or slipping. Replace registration clutch, part number: 121K22220 http://www.iteminconline.com/121k22220_121k22220-xerox-7760-registration-clutch.htm